18,182 questions
18,182 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
1 answer
I have been locked out of my Outlook account for the second time in four mnths!
I have been locked out of my Outlook account for the second time in four months. On Thursday morning just gone, I tried to login using my usual password, but the message which flashed up was the password was incorrect. I have had this account for 20…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T11:41:10.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Charles Regan
0
Reputation points
edited an answer 2025-10-26T09:19:02.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
1,310
Reputation points Microsoft External Staff
Moderator
0 answers
Can't reset account password
I've been trying out to reset an account password for days now. The account has 2FA enabled and i have access to both linked email and phone number. However when i try to reset the password the phone number method doesn't work. i get prompted with…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-26T09:13:02.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 24%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sharpa Alex
0
Reputation points
asked 2025-10-26T09:13:02.72+00:00
Sharpa Alex
0
Reputation points
2 answers
My Microsoft account has my date of birth incorrect. How do I change.
Microsoft account has my date of birth as a child. How do I correct this.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-09T00:53:52.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 21%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lynell West
0
Reputation points
answered 2025-10-26T08:23:56.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
lavanya simharaju
0
Reputation points
2 answers
URGENTE non riesco ad accedere ad outlook per account bloccato
Buongiorno, seguo il messaggio con urgenza Vi contatto per conto di (mio fratello) il cui account microsoft è completamente bloccato. Situazione: Conosciamo la password corretta, ma non possiamo accedere perché il blocco di sicurezza per troppi…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-21T07:48:08.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Giosuè Coppolino
0
Reputation points
commented 2025-10-26T06:24:08.2633333+00:00
Chloe-V
1,310
Reputation points Microsoft External Staff
Moderator
1 answer
Can't login to Microsoft account
i have a microsoft account 'Removed PII' and i have buy the minecraft from that account only but when i try to log in it says "That Microsoft account doesn't exist. Enter a different account or get a new one." but when i try to create it with…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-21T05:38:21.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kartavya Jadon
0
Reputation points
commented 2025-10-26T06:21:57.3066667+00:00
Chloe-V
1,310
Reputation points Microsoft External Staff
Moderator
2 answers
How do I contact someone who can help an elderly friend recover his access to his Microsoft account?
I do a bit of pc support for an older friend and he does not know his password to the Microsoft account. He had his laptop wiped clean because he was hacked and I have been gradually restoring it to accommodate his needs. I am sure he had bought or…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 44%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
2 answers
Hacked account, original alias was removed.
Hello, My Microsoft account has been hacked. The attacker changed my display name to “****” removed my original alias, and added a new recovery email ending in @easyalts.net. I can no longer receive any verification codes because the recovery email and…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-21T21:08:46.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 88%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Derris Brandon
0
Reputation points
commented 2025-10-26T04:39:03.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
1,630
Reputation points Microsoft External Staff
Moderator
2 answers
I dont receive the sms codes even if the last 4 number are right
someone tried to log into my email and the account have been locked for security protection, but when I try to recover it I get ask to enter my last 4 digital phone numbers, even with the good phone number I dont receive any sms codes. I had this account…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-19T14:31:11.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
daviiid gagnoon
0
Reputation points
commented 2025-10-26T04:38:07.77+00:00
Winnie-B
1,630
Reputation points Microsoft External Staff
Moderator
1 answer
email bloqueado
Como recuperar e-mail bloqueado há mais de um mês se não adianta alterar a senha de acesso e nem mais tem acesso ao aplicativo microsoft authenticator?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T18:50:47.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 59%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ancarnus Publicidades
0
Reputation points
edited an answer 2025-10-26T03:58:45.2666667+00:00
Winnie-B
1,630
Reputation points Microsoft External Staff
Moderator
1 answer
My Microsoft account was hacked and all security info was changed including the email linked to it, how do I get it back?
I recently attempted to access my Minecraft account, however unfortunately realised my email was not recognised as part of a microsoft account anymore, this same microsoft account is also my PC's main administrator account. I have been away from home a…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T20:15:37.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 88%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
H.B
0
Reputation points
answered 2025-10-26T01:34:20.9166667+00:00
Jonathan Deives
55,155
Reputation points
Independent Advisor
1 answer
How do I reset Primary Password as forgotten
Forgotten Primary Password need to reset this Password how do I reset this?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T19:48:43.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Martyn Propert
0
Reputation points
answered 2025-10-26T01:11:00.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
9,850
Reputation points
Independent Advisor
1 answer
When attempting to sign into my microsoft account it says "We couldn't find an account with that username. Try another, or get a new Microsoft account."
I have an account with Microsoft and am currently signed into my laptop with said account. However, when I attempted to log in online using the account, it said that the account doesn't exist. I have had this account for a couple of years now and cannot…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-18T18:46:04.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 43%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mohammed Khan
0
Reputation points
commented 2025-10-26T00:40:37.4766667+00:00
Mohammed Khan
0
Reputation points
1 answer
"Account locked" Changin password does nothing, account locked after countless password changes.
Hello, My personal account is in endless loop of reset password and the automated tools do nothing to help me recover my account because they keep telling me to reset password. Which I do and then tells me that my account is locked and asks to reset…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 86%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
1 answer
My account has been blocked 2 times already and I don't understand why, can you help me understand?
Good morning, since I already wrote an email (I probably sent it to the wrong email address) I'll just copy-paste what I send: Good morning, I'm writing because this is already the second time my email, ******@outlook.com, has been blocked, but I don't…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T10:25:19.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 16%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Naike Raimondi
0
Reputation points
edited the question 2025-10-25T20:05:33.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
3,785
Reputation points Microsoft External Staff
Moderator
1 answer
Hello I need help as my main account is locked and I need to unlock it but the email isn't working and it wont send a code to my phone to unlock my account
So my account is locked because someone stole it and when it sends me an email to recover it on my other email account the email is dead and doesn't take me to the website to send my phone a code to reset please help if someone could unlock my account…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T12:15:56.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 13%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
shaun smith
0
Reputation points
answered 2025-10-25T23:46:32.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
22,180
Reputation points
Independent Advisor
1 answer
How to recover my hotmail email account even after sending recovery forms multiple times with no response from microsoft team?
i am trying to recover my Hotmail account through getting a phone code however system is mentioning that this service is not available at the moment. The email that is linked as a verification backup is closed, hence i tried to fill the account recovery…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T14:32:51.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 1%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nida Haris
0
Reputation points
answered 2025-10-25T19:57:49.35+00:00
Rez
4,715
Reputation points
Independent Advisor
1 answer
My account got hacked
How do i get my account back the hacker changed my email and my 2fa to back up code and authenticator app have being trying to contact roblox support they said we are sorry we can't help with that now what do i do
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T14:42:01.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 2%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
moyo richard
0
Reputation points
answered 2025-10-26T00:33:59.04+00:00
Winnie-B
1,630
Reputation points Microsoft External Staff
Moderator
1 answer
como faço pra recuperar minha conta hackeada
o cara trocou o email de verificação e o app de autenticação e eu não consigo alterar nada
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T15:00:42.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mano K9
0
Reputation points
answered 2025-10-25T20:26:32.8733333+00:00
Darhyl Amizola
22,180
Reputation points
Independent Advisor
1 answer
How to recover an account that was totally hacked and says the email no longer exists
So a month or so ago i my microsoft account was breached and first the security info was changed and the hacker who was trying to hack me kept changing it to this email "@gmail.com" and would keep getting into my account even if i changed the…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T15:47:45.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 82%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Me0us3r
0
Reputation points
answered 2025-10-25T21:07:11.7866667+00:00
John Jefferson Doyon
40,615
Reputation points
Independent Advisor
0 answers
My Microsoft account was hacked
Hi, so my microsoft account has been hacked/compromised around 3-4 months ago so i had got in touch with the support team, the person i had called said that he would data transfer all my data from my old account to this account im making the forum on…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-25T20:17:51.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Im_Midnight
0
Reputation points
edited the question 2025-10-25T22:59:08.54+00:00
Gérard Oomens
111.5K
Reputation points
Volunteer Moderator