13,915 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

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Share onedrive link to a google workspace account, onedrive redirects it to a @outlook.com account

Hi, when i share a onedrive link to a google workspace account, onedrive redirects it to a @outlook.com account. The google workspace account email is also one of 5 users on our Office 365 subscription.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-26T04:57:31.53+00:00
Andrew Jago 0 Reputation points
1 answer

OneDrive in Windows Explorer - how to get it back?

I don't know what it is called, but i used to have OneDrive set up to see my OneDrive account in Windows Explorer. I had it set up for years and it worked great - easier navigation and file management for example than the online OneDrive. I'm not sure…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-26T01:02:40.4+00:00
S BYH 1 Reputation point
answered 2025-10-26T04:55:22.4033333+00:00
Aashok Kumar Sharma 0 Reputation points
1 answer

I need to change onedrive options with Microsoft Office LTSC Professional Plus 2024

I cancelled my Office 365 and upgraded to Microsoft Office LTSC Professional Plus 2024. I need to disable OneDrive as am now at 1200% of my allocated storage. I cannot find how to modify OneDrive options with an expired 365 account. I do not see my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T18:21:14.14+00:00
Stephen Woelfer 0 Reputation points
commented 2025-10-26T03:05:15.0666667+00:00
Stephen Woelfer 0 Reputation points
1 answer

Onedrive is telling me my storage is full and i need to upgrade- However it is only at 7GB of 100GB...

Hi, My Onenote stopped syncing to Onedrive and has told me i need to buy more storage. My Onenote is also telling me im at 142% over storage, whatever that means... However, I have only used 7GB of my 100GB storage. I have no idea how to fix this. I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T08:28:02.4866667+00:00
Shelbie Gaddes 0 Reputation points
edited an answer 2025-10-26T01:13:09.03+00:00
Zoevi-V 1,580 Reputation points Microsoft External Staff Moderator
0 answers

Trying to leave one drive

So I followed these steps - Unlinked One Drive Moved files from C:\Users\USER\OneDrive to my Desktop Deleted all files from C:\Users\USER\OneDrive Now all my files on my desktop are gone. I thought C:\Users\USER\OneDrive is NOT linked to my Desktop…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-26T00:14:45.3533333+00:00
Jonathan Raj 0 Reputation points
edited the question 2025-10-26T00:21:07.2533333+00:00
Jonathan Raj 0 Reputation points
1 answer

My OneDrive is saying there isn't enough free space even though I am well below my limit

If I hover over my OneDrive icon I get the message: "OneDrive - Personal There isn't enough free space" But I am well below my account limit 1TB. According to my account I am using 13.7GB. I have put files into my Personal vault which amount to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T13:17:10.69+00:00
Graham Potter 0 Reputation points
answered 2025-10-25T23:01:40.9433333+00:00
Katerina-N 1,225 Reputation points Microsoft External Staff Moderator
1 answer

I’m trying to recover access to the account Information deleted for privacy protection,

I’m trying to recover access to the account Information deleted for privacy protection, which I use for work related to logistics and transportation. I no longer have access to the alternate email or phone number linked to the account, but I can provide…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T19:26:07.37+00:00
Alex Gordillo 0 Reputation points
edited an answer 2025-10-25T20:01:14.66+00:00
Craig Long 15,880 Reputation points Volunteer Moderator
1 answer

move my data from one Microsoft OneDrive account to a new one

move my data from one Microsoft OneDrive account to a new one

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T11:09:01.7033333+00:00
AbdAlrahman Fouda 0 Reputation points
answered 2025-10-25T16:17:22.5233333+00:00
Alex_T 2,030 Reputation points Microsoft External Staff Moderator
3 answers

Desktop MAJOR Folder/Path Issues

I have been through the ringer with MS - multiple departments, calls, chats, posts here. And NO ONE will give me the slightest hint of an answer. Current Situation (after multiple fix attempts and lots of changing paths/locations): There is no…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-23T23:18:28.9466667+00:00
Melissa T 0 Reputation points
answered 2025-10-25T13:40:23.9966667+00:00
MotoX80 36,816 Reputation points
1 answer

I can't download to pdf from onedrive

I can't convert a file to pdf, I could last week. What happened? I have windows 10, is this the problem?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T07:02:46.72+00:00
Tom Saw 0 Reputation points
answered 2025-10-25T13:28:00.6433333+00:00
Ami-T 3,440 Reputation points Microsoft External Staff Moderator
4 answers

onedrive.live.com is no longer displaying photos.

After a Firefox update to 142.0.1, my onedrive.live.com is no longer displaying photos. All I get is a wavy black screen. Help, please.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-09-05T19:22:42.35+00:00
Gene Maas 20 Reputation points
answered 2025-10-25T09:16:16.0966667+00:00
adid 0 Reputation points
2 answers One of the answers was accepted by the question author.

Onedrive "your memories from this day" feature does not load properly

Onedrivelive.com displays a blank screen when opening from a "your memories from this day" email (coming from ******@onedrive.com ) and I have to repeatedly hit the refresh button to get to a normal display of my photos. And then if I click…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-09-28T00:34:57.56+00:00
Robert F 25 Reputation points
edited an answer 2025-10-25T09:14:47.3366667+00:00
JaTaVo 30 Reputation points
3 answers

OneDrive Desktop App: Sign-In Popup Closes Instantly Showing 'Cancelled

I am unable to sign in to the OneDrive desktop application on my Windows 11 Pro PC. The issue occurs during the authentication process and results in a "Sign in cancelled" error. The Exact Issue and Steps to Reproduce: I launch the OneDrive…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-10T12:03:14.37+00:00
Arman Mazlan 0 Reputation points
answered 2025-10-25T00:28:32.14+00:00
Darrell Vandergrifft 0 Reputation points
1 answer

How do i sort my photos on onedrive in the order they were taken?

How do i sort my photos on onedrive in the order they were taken? They are not in the correct order in one drive following the Sync operation

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-21T23:27:21.6733333+00:00
Gilly 0 Reputation points
commented 2025-10-25T00:20:38.8033333+00:00
Xavier-D 1,175 Reputation points Microsoft External Staff Moderator
1 answer

Why does onedrive "on this day" feature use modified date rather than date taken?

It is very annoying that the "on this day" feature shows images by modified date rather than date taken which is when I would want to be reminded.. Is that a feature? How do I get onedrive to use date taken over all other fields?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-24T12:14:07.9933333+00:00
Paul Snell 0 Reputation points
answered 2025-10-24T13:08:54.94+00:00
Noel Macadangdang 1,500 Reputation points Independent Advisor
1 answer

I have a charge of $137.79 on my debt card and I do not know what it is for?

I have a charge of $137.79 on my debt card and I do not know what it is for?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-24T14:16:01.9666667+00:00
Kris Wilson 0 Reputation points
commented 2025-10-24T17:11:09.1433333+00:00
Kris Wilson 0 Reputation points
1 answer

OneDrive sync problem - no icon in Taskbar

I can see OneDrive in file manager but no icon on taskbar so cannot follow instructions to unlink and relink PC

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-24T16:43:05.11+00:00
Esteban Inglés 21 Reputation points
answered 2025-10-24T17:17:04.8+00:00
Jeric 6,535 Reputation points Independent Advisor
1 answer

What is the product/service that my monthly billing of $9.99 is for?

Microsoft is billing me $9.99 per month but does not list what the charge is for.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-24T18:58:57.14+00:00
Steve Callaghan 0 Reputation points
edited an answer 2025-10-24T19:26:57.06+00:00
Stefan Blom 317.3K Reputation points MVP Volunteer Moderator
1 answer

Why do I keep getting asked to log into my account repeatedly?

Each time I open my partition on the shared computer I am required to log into my Yahoo account. It then circles back and tells me to do it again.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-24T20:39:10.12+00:00
Leita Bennett 0 Reputation points
edited an answer 2025-10-25T08:40:36.1633333+00:00
Ami-T 3,440 Reputation points Microsoft External Staff Moderator
0 answers

When trying to sync my computer to OneDrive after a while, the "Dates modified" of the folders it synced changed to when they were synced. I don't remember this behavior—can I reverse/stop this, without it immediately re-syncing and resetting it again?

(Note: Versions of this question were posted to the Reddit communities r/techsupport and r/WindowsHelp here and here, respectively, on September 8, 2025, and to r/software here on September 13, 2025, to no help. I had not posted this question here before…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T03:18:23.0533333+00:00
Grant Hartlage 0 Reputation points