I have a charge of $137.79 on my debt card and I do not know what it is for?

Question

Kris Wilson 0

1 answer

Answer 1

JC 2,990 Independent Advisor

Hello,

If you have charges on your credit card and you didn’t authorize it make sure to call your bank and have them reverse it as soon as possible.

If you do have a Microsoft account please login and make sure to check your order history or subscriptions.

Hope this helps,

JC

Kris Wilson 0 Reputation points

2025-10-24T14:59:08.7466667+00:00

I have no order history so I do not know what the charge is.
Kris Wilson 0 Reputation points

2025-10-24T14:59:22.5866667+00:00

Can you help me review my account?
JC 2,990 Reputation points Independent Advisor

2025-10-24T16:42:04.6833333+00:00

If you need assistance regarding your account details you will have to contact Microsoft's support team.

https://support.microsoft.com/en-us/contactus

As an Independent Advisor, I do not have the tools to access your account directly. Microsoft’s data security protocols are very strict, and only the Data Protection Team has the necessary tools to investigate your tenant.
Kris Wilson 0 Reputation points

2025-10-24T17:11:09.1433333+00:00

As I mentioned before, I do not have an order history within the 7 year option. Why am I getting this charge from Microsoft? How do I stop this charge for the future? Why can I not speak to an agent to assist me?