Onedrive is telling me my storage is full and i need to upgrade- However it is only at 7GB of 100GB...

Hi Shelbie Gaddes,

Thank you for reaching out to Microsoft Q&A Forum and I’m sorry to hear about the trouble you’re experiencing with OneNote and OneDrive. I understand how important it is to keep your university notebooks synced and accessible.

Based on your message, this could be due to:

• A mismatch between your current OneDrive plan and what OneNote is detecting.
• A sync error or outdated cache causing incorrect storage reporting.
• A possible account issue if you've recently changed subscriptions or accounts.

Here are a few steps you can try to resolve the issue:

1. Check your OneDrive storage status: Visit OneDrive Storage and confirm your current usage and quota.
2. Sign out and back into OneNote: In OneNote, go to File > Account, sign out of your account, then sign back in to refresh the sync status.
3. Clear OneNote cache (optional): This can help resolve sync errors. Instructions vary by device, so let me know if you'd like help with this step.
4. Verify your Microsoft account: If you've recently changed your subscription (e.g., moved from Office 365 to another plan), OneNote may still be referencing your old account settings. You can check your active subscriptions at Microsoft Account.

In the meantime, you should also back up your notebooks manually to ensure nothing is lost.

I hope this helps you get the thing sorted out quickly!

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