1,368 questions with Outlook | Outlook for mobile | Outlook for Android | For home tags

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5 answers One of the answers was accepted by the question author.

unwanted ads in outlook

Today, Outlook started sending me ads for the first time - SO ANNOYING! I am subscribed to 365 and I am using the email address associated with that subscription. How do I stop this rubbish??

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-08-25T11:47:23.1833333+00:00
Alan White 25 Reputation points
commented 2025-10-26T14:28:52.1366667+00:00
Stefan Blom 317.3K Reputation points MVP Volunteer Moderator
1 answer

Missing Emails From My Hotmail Account

Hi there I got an issue with my email for 9 month. I noticed that email delivery of newsletters has stopped from 17 December to 9 September. Please note that my account is @hotmail.com Thanks for helping out.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-25T08:44:45.28+00:00
Mohd Mufti 0 Reputation points
commented 2025-10-26T10:46:35.44+00:00
Hornblower409-4652 2,005 Reputation points
1 answer

Unable to get into Microsoft account

Hey, My mother is having issues getting into her Microsoft outlook account and has made several attempts for a resolution following the prompts on the CS website. Nothing has worked and she'd love to at least get the information from her email. Any clue…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-26T00:24:47.45+00:00
Jessica West 0 Reputation points
answered 2025-10-26T01:28:08.74+00:00
Gunasekar N 43,735 Reputation points Independent Advisor
1 answer

"Keep Me Signed In" not working

I have an Android with the Outlook app installed. have four different email accounts connected to my outlook app, three of the four of them are for websites have through GoDaddy 365 Essentials. When go into the app, it asks to me to re-sign into each of…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-25T19:33:51.3866667+00:00
Joseph R S 0 Reputation points
answered 2025-10-26T01:15:25.57+00:00
Alice-N 2,225 Reputation points Microsoft External Staff Moderator
1 answer

signout function in microsoft outlook does not work

When I signout of my Microsoft Outlook account, it does not signout about half of the time. It then requires 1 to 2 restarts before the signout function actually clears.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-24T14:29:01.54+00:00
ced2 25 Reputation points
commented 2025-10-25T18:27:58.0733333+00:00
ced2 25 Reputation points
2 answers

Es esto un intento de phishing?

Hola buenas noches. últimamente he estado llenado reportes para la recuperación de una cuenta de Outlook. La verdad no sé que creer el día 20 de octubre me llegó un correo electrónico de el siguiente correo cdoccm@microsoft.com y desde ahí recibo otros…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-25T03:55:59.98+00:00
answered 2025-10-25T16:14:09.3633333+00:00
Hector FC 10,475 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

My outlook account is locked. The verification method (SMS/Phone) is not working. It always says " This verification method is not working". I have tried all troubleshooting steps (incognito browser, alternate number, recovery Form,etc). Please unlock Or

My outlook account is locked. The verification method (SMS/Phone) is not working. It always says " This verification method is not working". I have tried all troubleshooting steps (incognito browser, alternate number, recovery Form,etc). Please…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-24T12:01:47.44+00:00
Saeed Ahmed 20 Reputation points
commented 2025-10-25T15:01:13.81+00:00
Alistair 0 Reputation points
3 answers

Why am I not receiving emails only specifically from Evri?

Why am I not receiving emails specifically from Evri with my delivery updates? Everything was fine until last year December and now they've all stopped. Even when I send my parcels off and type in my email, I still dont receive any updates?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-23T15:29:57.5566667+00:00
Izabele T 0 Reputation points
commented 2025-10-25T07:17:27.65+00:00
Izabele T 0 Reputation points
1 answer

How to fix the 5SSAI error when entering the WINDOWS APP

Correlation Id: 81762829-c48a-4eeb-85ad-c2d11a240000 Timestamp: 2025-10-23T13:03:15.000Z DPTI: 6cd6ed5f62e2b8e1 Message: The operation attempted is invalid. Tag: 5ssai Code: 1164926648

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-23T13:13:12.8+00:00
Кирилл Макаров 0 Reputation points
commented 2025-10-25T00:16:26.26+00:00
Кирилл Макаров 0 Reputation points
3 answers

MSN on my phone says "sign in blocked - tried wrong password too many times"

MSN on my phone says "sign in blocked - tried wrong password too many times"

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-22T21:03:14.38+00:00
Bill Forbes 0 Reputation points
answered 2025-10-24T23:24:35.7366667+00:00
Alice-N 2,225 Reputation points Microsoft External Staff Moderator
1 answer

How to automatic delete duplicated contact and category ( Android )

Everytime i login in on a new android device outlook duplicates my contacts and create a new category so i have like 2000 + diffrent duplicates.. Why is this even a thing? Why is outlook doing this and why not merge or auto delete clones??? And the…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-18T11:47:24.3633333+00:00
Kristian Hansson 0 Reputation points
commented 2025-10-24T23:13:16.85+00:00
Chloe-L 3,785 Reputation points Microsoft External Staff Moderator
1 answer

My Account has been hacked

My Account has been hacked I cannot send or receive emails I have changed my password, can any one assist.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-24T14:45:56.9333333+00:00
John Barnsdale 0 Reputation points
answered 2025-10-24T15:24:57.9+00:00
Aron 3,390 Reputation points Independent Advisor
8 answers

Outlook Mobile impossible to modify calendar events

Hi All, Since a couple of days, Outlook mobile ( 4.2537.1 ) is not offering anymore the capability to modify events in any calendar. it's possible to create BUT not to modify nor to delete ! Thanks in advance for your support

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-01T15:12:11.08+00:00
Jean-paul Lanfrey-Denechere 80 Reputation points
commented 2025-10-24T10:38:58.81+00:00
Jonathan 0 Reputation points
1 answer

outlook synkronisera ej på mobilen

Outlook syncar ej på mobilen idag. funkat tidigare i flera år. Outlook fungerar ok på PC

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-23T11:08:03.44+00:00
Pontus Hagenblad 0 Reputation points
answered 2025-10-23T11:48:35.22+00:00
Jay Mark Dullan 2,260 Reputation points Independent Advisor
1 answer

emails in outbox won't send

emails in "outbox" won't send. they are now in a "queued" state. tried several suggested solutions but nothing works

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-23T17:41:56.89+00:00
bill schipske 0 Reputation points
answered 2025-10-23T18:17:29.4366667+00:00
JANSHER L 4,105 Reputation points Independent Advisor
1 answer

Help a relative recover access to their email account.

I need to get in contact with a real person from the support team so I can try to help a relative to get his access back to her email account. I can provide national ID card from Argentina that will allow you to check that this relative is the owner of…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-23T17:44:53.3266667+00:00
Rodrigo Pertierra 0 Reputation points
answered 2025-10-23T18:30:01.8466667+00:00
JANSHER L 4,105 Reputation points Independent Advisor
1 answer

what to do when I get a 5ssai error message when trying to add an email account to outlook

I am trying to add an email account to outlook app on my samsung S23 ultra (android). The email account is already added to my outlook on old phone and on pc. When trying to add it to my new phone outlook app I get a 5ssai Error Message. I have cleared…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-23T19:46:29.19+00:00
Evan Winston 0 Reputation points
answered 2025-10-24T04:00:29.5566667+00:00
Sin-D 3,585 Reputation points Microsoft External Staff Moderator
1 answer

Outlook app on my Android phone stopped sending/receiving email

Worked fine for years, then suddenly kept asking me to enter my password over and over again. I deleted my account and re-added it multiple times. If I try and send a test email to myself, it shows up in my Sent folder, but goes nowhere else and never…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-24T02:51:35.4+00:00
James Newton 0 Reputation points
answered 2025-10-24T03:31:39.6633333+00:00
Randy Baroja 14,220 Reputation points Independent Advisor
asked 2025-10-24T05:49:07.4966667+00:00
Fatima Gamal 0 Reputation points
answered 2025-10-24T06:51:46.3666667+00:00
Darhyl Amizola 22,180 Reputation points Independent Advisor
1 answer

I have been locked out of my email for days

I have been locked out of the above email for days. First said I entered an incorrect password and then wouldn't let me do a password rest through my phone number verification method saying 'this method isn't available right now'  It won't let me try…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-24T10:16:15.1766667+00:00
kayleigh worrall 0 Reputation points
answered 2025-10-24T11:51:52.7933333+00:00
Eyjey116 2,740 Reputation points Independent Advisor