Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
5,668 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Other tags
2 answers
I cannot open any word document
I cannot open any word documents or create new ones. It says I need to register my product. I have had it for a long time. Not sure how to register it.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-10-25T12:40:13.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 95%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JudyD
0
Reputation points
answered 2025-10-25T23:58:35.84+00:00
Ferdinand Nanalig
24,880
Reputation points
Independent Advisor
1 answer
Voucher Code Requirement
Hi, I participated in various Microsoft Virtual Training Days programs and received emails offering a 50% discount. However, the offer does not include a voucher code. Since the test center requires a voucher code to apply the discount, I would…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-10-16T01:41:36.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 53%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Muhammad Asif Chohan Rajput
0
Reputation points
answered 2025-10-16T05:32:53.83+00:00
Francisco Montilla
17,520
Reputation points
Independent Advisor
1 answer
office 365 family subscription
I am trying to share a office 365 family subscription with this computer
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-10-07T22:31:10.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYF%3C/text%3E%3C/svg%3E)
Yvon Forehand
0
Reputation points
answered 2025-10-07T22:46:44.33+00:00
Stefan Blom
317.3K
Reputation points MVP
Volunteer Moderator
2 answers
Need product id as I got a new computer and the ID won't work
Bought a new computer; tried to re-install Office Professional Plus but it won't take my Product ID
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-10-03T20:16:15.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Charlie's Daughter
0
Reputation points
answered 2025-10-04T19:47:47.35+00:00
Manoel Barros
15,015
Reputation points
Independent Advisor
1 answer
how can i recover my own ms office which some one else using
i need help . i have buyed 4 Mss office 2019 in 2022 .. now i open box and try to put product key its shows"This product key was redeemed by *** on April 23, 2022 **(1254 days ago)****" but how this posible. i just now today, opend the box …
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-09-28T07:48:11.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Althaf hussain
0
Reputation points
commented 2025-09-30T01:19:58.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 98%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZV%3C/text%3E%3C/svg%3E)
Zoevi-V
1,580
Reputation points Microsoft External Staff
Moderator
5 answers
One of the answers was accepted by the question author.
Product key
I received a product key but a letter is missing on it. Please help as I need the MS office urgently.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-09-26T06:20:12.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 97%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
shiva shiva
20
Reputation points
answered 2025-09-26T08:45:44.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
28,831
Reputation points
Independent Advisor
2 answers
Activar licencia LSV
No puedo activar la licencia de office standard 2019
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-09-08T14:16:17.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 31%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marles Cambero
0
Reputation points
commented 2025-09-14T20:41:31.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex_T
2,030
Reputation points Microsoft External Staff
Moderator
3 answers
How to install Office 2024 Professional Plus (Windows)
i have key but not able to install the Office 2024 Professional Plus.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-08-25T15:27:16.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 54%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
vinod sharma
0
Reputation points
edited the question 2025-08-28T18:49:56.9933333+00:00
Stefan Blom
317.3K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How do I transfer Office Professional Plus 2016 to a new laptop
I want to move my Office license to a new laptop. I have the Product Key but don't know how to load it.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-08-26T10:12:57.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 45%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AlliB
20
Reputation points
commented 2025-08-26T16:17:44.8033333+00:00
Stefan Blom
317.3K
Reputation points MVP
Volunteer Moderator
1 answer
Office 365 disappeared from computer. Reinstall looks like it's happening but then doesn't. How do I reinstall?
Office 365 disappeared from the computer. We have a 5 person subscription. I've attempted to reinstall from the computer owner's identity and from mine as the manager. Using the reinstall tool, it downloaded the setup file and says that it's…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-08-24T00:05:41.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 4%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
Eileen Ickes
0
Reputation points
answered 2025-08-24T00:46:20.2366667+00:00
Manoel Barros
15,015
Reputation points
Independent Advisor
2 answers
http://offline.officeapps.live.com/outage.html
I keep getting this error over and over: [http://offline.officeapps.live.com/outage.html] service not available when trying to redeem a product code for MS365
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-08-02T10:45:11.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 91%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Redmar Plomp
0
Reputation points
answered 2025-08-08T07:56:41.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 28.000000000000004%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chen1018
13,840
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Installed MS-365, Then Uninstalled For College University Free MS-365 From MS
My Grandson is leaving for college, so I purchased a system for him that had a 30-day trial of MS-365 embedded within. Just before activating it a friend advised me that he read on the Universities Website that they had MS-365 for free. On their first…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-08-01T14:36:39.27+00:00
LGLDSR73-6492
475
Reputation points
accepted 2025-08-01T15:01:18.93+00:00
LGLDSR73-6492
475
Reputation points
1 answer
One of the answers was accepted by the question author.
MS Copilot App does not provide clickable file link
I have asked my Copilot App to provide me with an Excel file, and when it gives me the link to download it, it is only bold text and not a clickable link. Please see the attached photo. Is there a setting that I do not have enabled?
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-06-18T15:18:58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
M365 Developer Subscription - Not able to link to VS Enterprise subscription
Hello, I have had a 'Visual Studio Enterprise (MPN)' subscription for a few years now. I do have a linked Azure subscription, and use the Azure credits that come with it. I would also like to be able to use the E5 licenses that come with the M365…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-04-02T06:09:49+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
1 answer
I can't send invoices by email in my Quickbooks. I get an "'qbmapi64 Out of Memory' error."
I can't send invoices by email in my Quickbooks. I get an "'qbmapi64 Out of Memory' error."
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-04-08T14:11:40+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
1 answer
Microsoft Authenticator - OTP 30-Second Countdown STUCK
Is anybody else having issues with non-Microsoft OTP app registrations on the Microsoft Authenticator app freezing on countdown and then causing 6-digit codes to be incorrect? I am the IT admin for a small company and we use the Microsoft Authenticator…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-06-12T13:35:36+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
3 answers
Is this a scam / phishing?
I got this email from something called "DropBox Sign" which I've never heard of. Says I'm going to be billed $807 (I'm UK based at any rate) for a microsoft 365 renewal (I've never had microsoft 365) Is this just a scam mail trying to get me to…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-05-15T16:59:45+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
Microsoft 2FA Security Authenticator
I have received the below email from * PII Removed @ PII Removed *.microsoft-alerts.com, with a QR code to scan. I wanted to check if this is really from Microsoft or a scam? Your Microsoft 2FA Security Authenticator access expires soon. To avoid…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-07-22T08:43:18.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lovelock, Michelle
20
Reputation points
answered 2025-07-22T14:11:20.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Time Lady
38,265
Reputation points
Independent Advisor
1 answer
Impossible d'installer Office 2024 LTSC en hors ligne
Bonjour, Je rencontre un problème bloquant lors de l'installation hors ligne d’Office 2024 LTSC (version Volume : ProPlus2024Volume) avec l’Office Deployment Tool (ODT). Je dois installer Office sur une machine totalement hors ligne (aucun accès à…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 18%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 70%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
overall account issues including sign in, double account, new subscription, etc.
I really would like to speak a human being. Please. Every time I call I get hung up on. I have paralyzed vocal chords and cannot speak up loud enough for the automated system to hear me. That is not my fault. Please help. It shouldn't be this hard to get…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,668 questions
asked 2025-07-24T16:41:44.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 57.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sarah Doan Peace
0
Reputation points
answered 2025-07-26T21:12:19.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
1,225
Reputation points Microsoft External Staff
Moderator