70 questions
70 questions with Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients tags
2 answers
Remote desktop won't open on Win 11 24h2 ARM
I have a user running Windows 11 24H2 (ARM), and Remote Desktop (RDP) won’t launch. I suspect a recent update might be causing the issue. When clicking the Remote Desktop shortcut, nothing happens. I checked Event Viewer and confirmed that mstsc.exe is…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
How to fix a problem
Hello! I need to access a Microsoft platform from a client, but I can't log in because it says one of the authentication factors is failing and that I need to contact the administrator. Can you help me?
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-10-22T09:44:50.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 28.000000000000004%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Maria Castelo
0
Reputation points
edited an answer 2025-10-22T11:30:51.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Henry Mai
6,425
Reputation points
Independent Advisor
3 answers
Azure VM on JIT, temporary rule for port 3389 is not created so cannot RDP
When using the 'Connect to my virtual machine' functionality, clicking 'Configure and Request JIT' creates a rule for port 6516, but not for port 3389. I have to manually create a rule for 3389 to achieve an RDP connection. For another user, both rules…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-10-06T05:50:33.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Benjamin Cleyndert
0
Reputation points
answered 2025-10-06T08:02:06.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harish Peddapally
1,330
Reputation points Microsoft External Staff
Moderator
4 answers
My Windows Virtual Machine is unable to RDP due to an authentication error
My Windows Virtual Machine is unable to RDP due to an authentication error.
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-09-25T09:03:26.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anne M Musau
0
Reputation points
answered 2025-09-25T13:05:42.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH2%3C/text%3E%3C/svg%3E)
HarryPhan-2691
7,850
Reputation points
Independent Advisor
2 answers
RDP and User Principal Name (UPN) format or the fully qualified domain name (FQDN)
Hi, the RDP client by defaults to using the User Principal Name (UPN) format (******@domain.com) or the fully qualified domain name (FQDN) instead of the NetBIOS domain name (DOMAIN\user). My RDP Client use sometimes the User Principal Name (UPN) format…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 90%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
2 answers
Can not active remote desktop, fail to install any app, always show username and passsword error, despite been reset multipletimes
I encounter "The requested operation requires elevation" error message when tried to install app in Windows, despite I am login as administrator. Is there any solution to fix it, thanks
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 98%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
1 answer
How do I get my Remote Desktop App to work, as it seems to have no apps connected to it.
I have recently changed schools but am still trying to take college classes next semester, in the past week I have used the remote desktop to login to various accounts for work or school. I know it is a privilege to have this but I am really in need to…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-09-08T12:52:35.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Small, Cameron
0
Reputation points
answered 2025-09-09T08:17:49.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQQ%3C/text%3E%3C/svg%3E)
Quinnie Quoc
5,835
Reputation points
Independent Advisor
1 answer
RPD issue with domain and domain username
Hi, I have a issue with RDP. The user connect via RDP to many machines, it is working without any issue, but since some days, the RPD does not work, it is displaying wrong password, but the is not truth after some searching, I have figure out, the domain…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
2 answers
Windows 11 Pro Remote Desktop Connection to a Windows 2012 Server disconnects after a few seconds
I have a Windows 11 Pro PC running 24H2 and whenever I use Remote Desktop connection to connect to a Windows 2012 server, the session disconnects after a few seconds after connecting perfectly fine. I have another PC running the exact same version of…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-09-03T11:12:45.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
JASON VEIRA
0
Reputation points
answered 2025-09-03T15:29:25.38+00:00
JASON VEIRA
0
Reputation points
1 answer
Unable to log in via Remote Desktop despite valid password
Dear Microsoft Support Team, I hope you’re doing well. I am encountering an issue with my Microsoft account that affects my ability to connect via Remote Desktop (RDP) to my home PC. Although I can successfully log in using my password and receive a…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-09-02T18:09:02.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 16%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Никола Васелич
0
Reputation points
answered 2025-09-03T02:16:23.67+00:00
Quinnie Quoc
5,835
Reputation points
Independent Advisor
1 answer
Search bar issue in RDP (Azure VM)
Having some issue in Azure VM , whenever other users login search bar is not working apart from inbuilt administrator.
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-09-01T07:57:27.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 26%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sunil Chunduru
0
Reputation points
answered 2025-09-02T05:22:34.85+00:00
Quinnie Quoc
5,835
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Unable to install Teams on my Remote Desktop without system admin permissions
I had to uninstall Teams as my Microphone would not work in the application on the Remote desktop. Now I cannot re-install Teams without access permissions from system admin. I need access to Teams application to take client calls and need immediate…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-08-26T20:24:46.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 87%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Asa Sathe (Concentrix CVG Customer Management)
20
Reputation points Microsoft External Staff
accepted 2025-08-26T22:16:02.0166667+00:00
Asa Sathe (Concentrix CVG Customer Management)
20
Reputation points Microsoft External Staff
1 answer
How to fix: Microsoft Remote Desktop App 10.0.18.1251 Crashes giving white screen and loading wheel
We use a Microsoft Remote Desktop App 10.0.18.1251 to access the server via Android tablets. The App crashed randomly giving a white screen with a red/orange loading circle. The connection remains active but is frozen. If you try to close the app and…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-02-19T21:43:04.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Terry Ganka
5
Reputation points
answered 2025-03-04T08:26:00.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
I have windows 11 home edition running on my laptop.Can I give control of my laptop to another laptop running windows 11 in another country.
I have windows 11 home edition running on my laptop.Can I give control of my laptop to another laptop running windows 11 in another country.
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-02-25T13:12:51+00:00
Anonymous
answered 2025-02-25T15:43:46+00:00
Anonymous
4 answers
Failed to reconnect to your remote session. Please try to connect again. Error code: 0x1108
Workstation: Windows 11 Pro. Worked previously yesterday, no changes made in interim. Server: Windows Server 2012. Other workstations connect to server without issue. My Windows 11 Workstation will not connect to any RDP connection. Either to the…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-02-12T17:06:47+00:00
Anonymous
answered 2025-02-13T11:17:53+00:00
Anonymous
2 answers
Can not remote into PC with Windows 11 Pro from Mac Sequoia 15.3 with Windows App
PC has remote desktop enabled, and NLA disabled. When I attempt to connect, I am requested by Windows App to provide the user name and password for the PC, and it seems to connect, but rather than giving me the PC desktop, I get the following (see image…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-02-09T19:45:56+00:00
Anonymous
answered 2025-02-10T12:53:56+00:00
Anonymous
1 answer
why do I have to sign off my remote pc after the JAN 2025 update using remote desktop
Before JAN update for windows 11 Pro, I used to use remote desktop. I would take over another PC running windows 11 Pro, and just close remote desktop and open it back up and the session would open with me still signed on. It was very to go back into my…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-02-19T17:43:48+00:00
Anonymous
answered 2025-02-20T12:19:47+00:00
Anonymous
1 answer
Remote Desktop - Access is Denied screen
Hello, I'm trying to run Remote Desktop to access a company server. I am able to successfully open and run the VPN through OpenVPN Connect but whenever I get to log in in Remote Desktop into the server instance, I am automatically given a complete black…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-02-12T23:18:42+00:00
Anonymous
answered 2025-02-13T13:11:42+00:00
Anonymous
1 answer
How to download and install windows 11 24h2 Update
Dear Windows User and experts I am trying to download 24h2 in my one of my desktop after 8 % Updates getting failed I am tried every steps and failed again and again after trying to manual patch install also failed. Windows11 ### windows11 pro. 
Raman
0
Reputation points
answered 2025-07-18T10:38:57.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EON%3C/text%3E%3C/svg%3E)
Oliver Nguyen
1,400
Reputation points
1 answer
Accidentally changed user profile on a remote desktop and cannot figure out how to change the user profile back
I have changed jobs and went to remote in to a desktop dedicated to remote log in. (Through logmein). When that happened, it changed the user profile to another employees' user profile. I have tried to change the user back but there is now no option…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2025-08-06T16:17:12.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 81%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Will Boyles
0
Reputation points
answered 2025-08-11T04:43:26.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.99999999999999%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Smith Pham
2,690
Reputation points
Independent Advisor