3,725 questions
3,725 questions with Windows for home | Other | Email and communications tags
1 answer
outlook new email problem
Problem just started after running Outlook New for a while. I can send emails between my email accounts in Outlook New. Also I can send emails between Gmail and my Outlook New accounts. I am however not receiving emails from other senders. My internet…
Windows for home | Other | Email and communications
asked 2025-10-26T05:49:40.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sue & Gordon Rawson
0
Reputation points
answered 2025-10-26T07:01:05.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
117.2K
Reputation points
Independent Advisor
1 answer
What is the phone support for personal email email accounts?
I have a client who has lost access to their @outlook.com email account. I believe she repeatedly forgot and reset her password too many times in a given period of time. Now, none of the passwords she recalls using work, and sending an sms code to reset…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-10-24T01:13:22.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 53%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
peter
0
Reputation points
answered 2025-10-24T01:55:40.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
22,180
Reputation points
Independent Advisor
1 answer
Hotmail account password locked and account recovery will not work.
Hi. I am unable to remember my password for a new business account I created. My account has now been locked and im unable to recover my account via the account recovery form. Are you able to help please.
Windows for home | Other | Email and communications
3,725 questions
asked 2025-10-20T12:02:00.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
gary jackson
0
Reputation points
answered 2025-10-20T12:47:29.8066667+00:00
Diane P
7,345
Reputation points
Independent Advisor
2 answers
hack my account
Hello Microsoft Support, My Microsoft account (PII Removed) has been locked. Over the past few months, I received “Unusual sign-in activity” alerts showing logins from Saudi Arabia and Iran, while I am physically located in Pakistan. When I try to…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-10-02T10:24:25.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Muhammad Usman Rasheed
0
Reputation points
edited the question 2025-10-08T09:44:53.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Griffith N
0
Reputation points Microsoft External Staff
Moderator
2 answers
Need help in Win 11 upgrade
Need help in Win 11 upgrade . need to get the win 10 upgraded to Win 11 , but updates are not working
Windows for home | Other | Email and communications
3,725 questions
asked 2025-10-02T02:07:14.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 18%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Abhisha Vijayan
0
Reputation points
answered 2025-10-02T02:41:23.21+00:00
Ramesh Srinivasan
171.5K
Reputation points
Volunteer Moderator
0 answers
[Article] Windows Live Mail and Outlook Mail
📌 Note: This article was originally created by ¡Firedog, a valued member on Answers Support Community. It provided meaningful insights and proved helpful to many. We're recreating it here on their behalf to preserve its value and ensure continued access…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-07-16T19:49:09.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 73%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Community Article Author
690
Reputation points
Independent Advisor
edited the question 2025-09-25T08:37:30.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Laura Ciortan
160
Reputation points
Admin
1 answer
Why is the new mail icon BLUE??? AWFUL!!!
WHY would Microsoft make the "notification envelope" BLUE on a BLUE icon? VERY unnoticeable that you have new mail. PLEASE go back to the manila envelope...or any color other than blue. So frustrating...and can't change it!!!!!
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-24T14:41:38.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 9%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stange, Deborah
5
Reputation points
answered 2025-09-24T20:17:58.0966667+00:00
John Jefferson Doyon
40,615
Reputation points
Independent Advisor
1 answer
"Your organization's policies prevent you from changing your primary username."
I need my primary access account changed but it states "Your organization's policies prevent you from changing your primary username." the account was made through the xbox live family program. (PII Removed) i need to change it so i can…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-24T06:22:32.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Luke Tabat
0
Reputation points
answered 2025-09-24T18:26:47.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Bryan-V
5,925
Reputation points Microsoft External Staff
Moderator
2 answers
How to find my Microsoft ID for schedualing the pl300
I am about to take the pl300 with Pearson testing, they need my Microsoft ID in order to schedule the test. how would I find it?
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-19T22:36:48.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Alanna Accinelli
0
Reputation points
commented 2025-09-22T20:17:39.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pervaish Kasi
0
Reputation points
1 answer
I want to res set my. outlook password
Hi. I have an. outlook account. will you help me re. set the password'
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-11T09:13:45.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 13%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Angelica Dias
0
Reputation points
answered 2025-09-11T09:52:15.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
24,985
Reputation points
Independent Advisor
1 answer
Retaining Admin Email After ISP Change
If the primary email address used for an admin account is tied to an internet service provider (ISP), will it be possible to retain that email as the admin email after changing ISPs, or is it necessary to update the admin email to a different address?
Windows for home | Other | Email and communications
3,725 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
1 answer
verification code emails don't get sent
about a year ago i lost my password for my account, and found it 2 days later, but i had tried logging in too many times and so when i put in the correct password, they wanted me to verify. I have gone through all the correct steps and made sure the…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-08T21:01:53.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 13%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Connor Bell
0
Reputation points
answered 2025-09-08T21:37:35.66+00:00
Darhyl Amizola
22,180
Reputation points
Independent Advisor
22 answers
I received a threatening message from my own e-mail address! What does it mean? Have I been hacked???
Hello pervert, I've sent this message from your Microsoft account. I want to inform you about a very bad situation for you. However, you can benefit from it, if you will act wisеly.Have you heard of Pegasus? This is a spyware program that installs on…
Windows for home | Other | Email and communications
3,725 questions
asked 2024-07-20T09:36:01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2025-09-01T13:31:24.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,490
Reputation points
Volunteer Moderator
2 answers
I can't access emails in my gmail account on outlook.com
I have a gmail account and want to user outlook.com at times. The outlook desktop app works just fine with my gmail account. I can login to outlook.com with my gmail account but it acts as if I just set up the account. It shows no emails, and if I have…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-07-27T19:46:34.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 6%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jon Ballou
0
Reputation points
answered 2025-08-20T14:34:02.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 71%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Momin Sial
0
Reputation points
3 answers
How can I access my calendar & OneDrive on wordstogo.com address?
Microsoft recognizes *@hotmail.com and *@outlook.com but is not recognizing my @wordstogo.com. I used to be able to, but now cannot, access my calendar on my laptop. Calendar is accessible on my cellphone. Also, my "memories for the day" in…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-08-15T18:21:39.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Harriet Rhodes
0
Reputation points
commented 2025-08-18T11:46:24.8833333+00:00
Harriet Rhodes
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Error msg when trying to open saved Outlook docs
When I try to open a saved Outlook document I get an error message stating "You must have Microsoft 365 to open this message." I do have 365, I've signed in and it is open, and I even downloaded it again. Still can't open the saved Outlook…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-08-27T20:51:26.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 7.000000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Russ Sanders
20
Reputation points
commented 2025-08-28T11:21:21.54+00:00
Russ Sanders
20
Reputation points
1 answer
Speak to agent
How can i speak to a person. I am trying to log in into my account and it says i put the wrong password. And so it has temporarily blocked it. I need to log in so i can use my computer cus its a new device. Im a student and i have stuff to complete. The…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-08-28T19:03:46.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 7.000000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Brefo, Nana Adwoa
0
Reputation points
answered 2025-08-28T19:42:07.4466667+00:00
Darhyl Amizola
22,180
Reputation points
Independent Advisor
1 answer
I need help to setup/restore an outlook.com account to download my messages
I am an outlook.com email user who downloads messages to my PC to Betterbird email program, I exported the account by Betterbirds export function. The server was named outlook.com, now it's microsoftoutlook365.com. Thanks for helping, Don
Windows for home | Other | Email and communications
3,725 questions
asked 2025-08-29T02:09:06.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Donald Bock
0
Reputation points
answered 2025-08-29T15:22:02.7566667+00:00
Diane P
7,345
Reputation points
Independent Advisor
1 answer
Problem with access in hotmail
Hello, I`m trying to recover access to my Hotmail account (******@hotmail.com). I already filled out the Account Recovery Form, but it was denied. The account is very important to me and I need assistance verifying ownership.
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-01T11:46:50.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jure Curać
0
Reputation points
answered 2025-09-01T12:21:24.8933333+00:00
Darhyl Amizola
22,180
Reputation points
Independent Advisor
1 answer
Newly created account cannot receive nor send an email
When I try to send an email from this new account the recipient sees the account name as /O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP(FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=00067FFE6A2075FF<IMCEAEX- When someone tries to send an email this…
Windows for home | Other | Email and communications
3,725 questions
asked 2025-09-05T16:25:02.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 8%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Flare Suas
0
Reputation points
answered 2025-09-05T19:38:20.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
14,825
Reputation points
Independent Advisor