Share via

hack my account

Muhammad Usman Rasheed 0 Reputation points
2025-10-02T10:24:25.77+00:00

Hello Microsoft Support,

My Microsoft account (PII Removed) has been locked. Over the past few months, I received “Unusual sign-in activity” alerts showing logins from Saudi Arabia and Iran, while I am physically located in Pakistan.

When I try to verify my identity, I enter my phone number to receive the OTP code, but the system gives an error and does not complete the verification. Because of this, I am unable to recover my account.

This account contains very important data, and I urgently need access.

Details:

  • Account: (PII Removed)

Issue: Unable to complete verification (OTP error)

Suspicious login locations: Saudi Arabia, Iran (while I am in Pakistan)

Attachments: Screenshots of the unusual login emails and the verification error

Request:

Please review and unlock my account so I can verify my identity.

Provide an alternate verification method if OTP is not working.

Secure my data and confirm no changes have been made by unauthorized logins.

Let me know if I need to provide additional documents (e.g., ID) to prove ownership.

You can contact me on my alternate email: [write your alternate email here].

Thank you for your urgent support.

Sincerely,
<remove PII>

Hello Microsoft Support,

My Microsoft account (PII Removed) has been locked. Over the past few months, I received “Unusual sign-in activity” alerts showing logins from Saudi Arabia and Iran, while I am physically located in Pakistan.

When I try to verify my identity, I enter my phone number to receive the OTP code, but the system gives an error and does not complete the verification. Because of this, I am unable to recover my account.

This account contains very important data, and I urgently need access.

Details:

Account: (PII Removed)

Issue: Unable to complete verification (OTP error)

Suspicious login locations: Saudi Arabia, Iran (while I am in Pakistan)

Attachments: Screenshots of the unusual login emails and the verification error

Request:

Please review and unlock my account so I can verify my identity.

Provide an alternate verification method if OTP is not working.

Secure my data and confirm no changes have been made by unauthorized logins.

Let me know if I need to provide additional documents (e.g., ID) to prove ownership.

Thank you for your urgent support.

Sincerely,
<remove PII>

Windows for home | Other | Email and communications
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lychee-Ng 7,840 Reputation points Microsoft External Staff Moderator
    2025-10-02T14:55:45.1733333+00:00

    Hi Muhammad Usman Rasheed,

    Thank you for reaching out to the Microsoft Q&A forum!

    I'm really sorry to hear you're locked out of your Microsoft account, especially with important data at stake. Unfortunately, recovery issues often involve privacy information that this community platform does not have access to. We cannot unlock or access accounts directly, but I can give you some suggestions.

    First, let's check out How to recover a hacked or compromised Microsoft account.

    1 - Use the alternate recovery form:

    • Go to: https://account.live.com/acsr > Fill in as much information as possible
    • Enter the locked account and an additional email where Microsoft can contact you.
    • The more accurate info you provide, the higher the chance of recovery.

    2 - Contact Support directly:

    • Access Contact - Microsoft Support
    • Search for your problems > click Get help button
    • Mention your situation in detail and your need for the help

    Note: The support contact team only works at certain times, so if the last window shows that it's unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. This way, they can call you and help you. 

    I'm sorry for not being a greater help in your situation, but account and account compromised issues often involve privacy information. This is just a community platform, we do not have access to such sensitive personal data and cannot manually unlock your account!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments
  2. Lychee-Ng 7,840 Reputation points Microsoft External Staff Moderator
    2025-10-05T07:23:35.5933333+00:00

    Hi Muhammad Usman Rasheed,

    Just checking in to see if the concern was resolved. If you have any other updates, please feel free to reply so I can support further. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.