5,616 questions
5,616 questions with Outlook | Web | Outlook.com | Email tags
2 answers
Account has been locked
my Microsoft account ******@outlook.com is locked for abuse. I already added and verified my phone but the account remains locked and I cannot access my mailbox. Please perform a manual review
Outlook | Web | Outlook.com | Email
asked 2025-10-26T15:09:43.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 83%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Elin reimbert
0
Reputation points
answered 2025-10-26T15:48:27.4733333+00:00
Gunasekar N
43,735
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Change email
I am trying to change my email address used when signing into my Microsoft account. When I try to follow the steps by adding another email address, the email entered is saying it's already in use. Please advise.
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-14T18:30:29.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 88%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mark Logan
20
Reputation points
commented 2025-10-26T15:23:12.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kal-D
2,960
Reputation points Microsoft External Staff
Moderator
3 answers
recovering outlook deleted folders - which seem to be empty
Two days ago, I noticed that the majority of my email folders were missing. I searched and found the folders in the "deleted items", however, when i clicked on any of these deleted folders it shows "nothing in folder looks empty over…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-24T19:18:00.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 28.000000000000004%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
sanjit chaudhuri
0
Reputation points
commented 2025-10-26T15:21:22.2733333+00:00
sanjit chaudhuri
0
Reputation points
1 answer
Windows 11
Hallo im Outlook for Web wird nicht mein Primäres MS Konto verbunden. Alle anderen M365 Apps greifen auf dieses zu. Wier kann ich das Aktuelle Konto von Outlook.live.com auf mein Primäres ...@t-online.de Konto ändern, dass mir alle E-Mails dieses Konto…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-26T11:53:48.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Frank Reitzig
0
Reputation points
answered 2025-10-26T13:56:09.3366667+00:00
JANSHER L
4,105
Reputation points
Independent Advisor
7 answers
How can I log into my Outlook.com account with Mobile Wifi? I don't have Home Broadband internet or another device to log into the account.
Hi I exchanged several messages in late June 2025 about logging into Outlook.com using Mobile WiFi. I cannot reply to the latest message. I tried adding an Alias. I followed the instructions. When I did this, it was described as a second username not an…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-09-18T18:03:17.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 10%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
William Wintle
0
Reputation points
answered 2025-10-26T12:22:29.4766667+00:00
William Wintle
0
Reputation points
1 answer
Unable to reach amazon support because of outlook security problems
Hello to everybody, I tried to reach the amazon customer service with my outlook mail but i received this from Amazon: Hello, We received your email to Amazon Customer Service. For security reasons, we can only process emails from addresses that meet…
Outlook | Web | Outlook.com | Email
5,616 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Cannot send or reply emails
Just started yesterday (10/24/25). Hotmail will not allow me to send or respond to an email. Whenever I try to reply or send a new email I get a popup that states email was blocked. When you click on the "More details" you get the…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-25T14:20:20.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 80%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Coleman
0
Reputation points
answered 2025-10-26T07:37:10.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
2,225
Reputation points Microsoft External Staff
Moderator
2 answers
My Outlook web- Hacker still has access
They disabled the function to delete all my mail. I am deleting them manually as we speak. If a Microsoft support sees this please just freeze my account. I tried everything Changed passwords 3 times turned on 2 factor disabled IMAP - it was…
Outlook | Web | Outlook.com | Email
5,616 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 84%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
2 answers
paid late bill but outlook wont work and flying out in morning and need email asap
been hours since i paid late invoice ( week old) need email now as about to leave country please help???
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-22T03:47:41.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dennis Halas
0
Reputation points
commented 2025-10-26T06:24:55.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
1,310
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
I have a Mac. I just got an email saying it is from Microsoft and all my photos and videos will be deleted today.
I got an email today saying it is from Microsoft Customer Service. It says all my photos and videos will be deleted as of today. I use iCloud and have checked and my payment method is up to date. I don't know if this is a SPAM email of from Microsoft. I…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-26T00:59:27.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nalani Kirkpatrick
0
Reputation points
accepted 2025-10-26T06:20:38.21+00:00
Nalani Kirkpatrick
0
Reputation points
2 answers
How can I get a password reset completed after changing phone number
Hello, I have set up both a SMS + email code recovery for regaining access to one of my email addresses. Since i've set these up, I've been very forgetful of remembering passwords when I need to reset them, since I would rely on my second email and phone…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-18T20:15:10.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
✯☭.♕☣тαυχιqυє⋆ ⋆ωαѕтє☢♕.☭✯
0
Reputation points
commented 2025-10-26T04:39:14.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
1,630
Reputation points Microsoft External Staff
Moderator
2 answers
My personal email is not receiving order confirmations while still getting advertising from same company
In the past two months I have begun to have problems receiving emails that are in response to orders placed with a couple different companies. I get ALL of their promotional and advertising emails DAILY but am not getting confirmation emails when I place…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-18T21:37:24.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sandra Kent
0
Reputation points
commented 2025-10-26T04:37:17.13+00:00
Winnie-B
1,630
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Hotmail Hesabıma Erişim Sağlayamıyorum.
Merhabalar, sizlere yazma nedenim; geçmiş zamanlarda açmış olduğum ve yalnızca Facebook kullanmak için var olan bir Hotmail hesabım vardı. Ancak bu hesap yalnızca Facebook için kullanıldığından, bir Microsoft adresine kayıtlı değildi. Yani Microsoft'a…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-19T07:31:55.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Emirhan Küçükyeğen
20
Reputation points
accepted 2025-10-25T15:05:37.23+00:00
Emirhan Küçükyeğen
20
Reputation points
1 answer
How to resolve issue with changing password and two stage verification
Hi. Would someone be able to help me. I have attempted to change my microsoft password as the system has prompted me to change it after 72 days. I put in my existing password - which the system says was wrong. I then attempted to request a new password…
Outlook | Web | Outlook.com | Email
5,616 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 69%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Here is a workaround to try when unable to sign-out of Outlook for Web on mobile phone
Today, using Outlook for web on Samsung Galaxy S24, it was not possible to sign-out the usual way, except by closing the browser tab and clearing all cookies etc. However, I found a workaround that you may be interested in: Before attempting to…
Outlook | Web | Outlook.com | Email
5,616 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 62%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
how to launch msn premium software on new computer
i have a subscription to msn premium. i bought a new computer and transferred data from old computer to my new computer. I can't get it to launch my email. i have downloaded software on my new computer. i need help to get into my email
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-25T17:31:31.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 31%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
D M STANLEY
0
Reputation points
answered 2025-10-25T19:01:06.4666667+00:00
Brian Tillman [Outlook MVP 2007-2019] on Movate
21,230
Reputation points
Independent Advisor
0 answers
Transaction history AIR MILES® Reward Miles will appear in your Cash or Dream Account according to your balance preference. Base Miles will be deposited within 60 days. Bonus Miles may take up to 120 days to appear in your Accounts. Missing Miles? all tr
Discussed with eventbrite support and I have disabled all the email forwarding or filtering rules as per eventbrite troubleshooting steps and my spouse account (Also outlook.com) could receive eventbrite without any issue. eventbrite suggested to go back…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-25T17:46:11.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 35%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEY%3C/text%3E%3C/svg%3E)
Erika Yoon
0
Reputation points
asked 2025-10-25T17:46:11.9833333+00:00
Erika Yoon
0
Reputation points
1 answer
where are all my old emails
My old hotmail account, now asked me to sign in and make it outlook. Its completely empty Where are all my old emails?! Or how do I get back to hotmail
Outlook | Web | Outlook.com | Email
5,616 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
1 answer
how to retrieve my hijacked email?
Hi, my other Microsoft account was hijacked and I lost access: the alternate email was changed without my consent, and I cannot receive codes on my phone. I have ownership evidence. I need help to retrieve my account or permanently closing the account to…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-26T01:09:19.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
hope dreams
0
Reputation points
answered 2025-10-26T01:48:58.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
22,180
Reputation points
Independent Advisor
1 answer
How to get my personal account out of child restrictions
I’m 22 years old, I don't know my microsoft date of birth, my account still has child account restrictions that prevent me from logging in freely, my email that is under child restrictions is email removed Please remove all child or minor restrictions…
Outlook | Web | Outlook.com | Email
5,616 questions
asked 2025-10-26T02:22:49.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sebastian Barrington
0
Reputation points
commented 2025-10-26T03:12:23.6+00:00
Sebastian Barrington
0
Reputation points