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Stores information about the properties of work items that are generated by a unique channel endpoint
Messages
The following table lists the messages for the Work Stream (msdyn_liveworkstream) table. Messages represent operations that can be performed on the table. They may also be events.
| Name Is Event? |
Web API Operation | SDK for .NET |
|---|---|---|
AssignEvent: True |
PATCH /msdyn_liveworkstreams(msdyn_liveworkstreamid)Update the ownerid property. |
AssignRequest |
AssociateEvent: True |
Associate records | Associate records |
BulkRetainEvent: True |
BulkRetain | Learn to use messages with the SDK for .NET |
CreateEvent: True |
POST /msdyn_liveworkstreamsSee Create |
Create records |
CreateMultipleEvent: True |
CreateMultiple | CreateMultipleRequest |
DeleteEvent: True |
DELETE /msdyn_liveworkstreams(msdyn_liveworkstreamid)See Delete |
Delete records |
DisassociateEvent: True |
Disassociate records | Disassociate records |
GrantAccessEvent: True |
GrantAccess | GrantAccessRequest |
IsValidStateTransitionEvent: False |
IsValidStateTransition | IsValidStateTransitionRequest |
ModifyAccessEvent: True |
ModifyAccess | ModifyAccessRequest |
PurgeRetainedContentEvent: True |
PurgeRetainedContent | Learn to use messages with the SDK for .NET |
RetainEvent: True |
Retain | Learn to use messages with the SDK for .NET |
RetrieveEvent: True |
GET /msdyn_liveworkstreams(msdyn_liveworkstreamid)See Retrieve |
Retrieve records |
RetrieveMultipleEvent: True |
GET /msdyn_liveworkstreamsSee Query data |
Query data |
RetrievePrincipalAccessEvent: True |
RetrievePrincipalAccess | RetrievePrincipalAccessRequest |
RetrieveSharedPrincipalsAndAccessEvent: True |
RetrieveSharedPrincipalsAndAccess | RetrieveSharedPrincipalsAndAccessRequest |
RevokeAccessEvent: True |
RevokeAccess | RevokeAccessRequest |
RollbackRetainEvent: True |
RollbackRetain | Learn to use messages with the SDK for .NET |
SetStateEvent: True |
PATCH /msdyn_liveworkstreams(msdyn_liveworkstreamid)Update the statecode and statuscode properties. |
SetStateRequest |
UpdateEvent: True |
PATCH /msdyn_liveworkstreams(msdyn_liveworkstreamid)See Update |
Update records |
UpdateMultipleEvent: True |
UpdateMultiple | UpdateMultipleRequest |
UpsertEvent: False |
PATCH /msdyn_liveworkstreams(msdyn_liveworkstreamid)See Upsert a table row |
UpsertRequest |
UpsertMultipleEvent: False |
UpsertMultiple | UpsertMultipleRequest |
ValidateRetentionConfigEvent: True |
ValidateRetentionConfig | Learn to use messages with the SDK for .NET |
Properties
The following table lists selected properties for the Work Stream (msdyn_liveworkstream) table.
| Property | Value |
|---|---|
| DisplayName | Work Stream |
| DisplayCollectionName | Work Streams |
| SchemaName | msdyn_liveworkstream |
| CollectionSchemaName | msdyn_liveworkstreams |
| EntitySetName | msdyn_liveworkstreams |
| LogicalName | msdyn_liveworkstream |
| LogicalCollectionName | msdyn_liveworkstreams |
| PrimaryIdAttribute | msdyn_liveworkstreamid |
| PrimaryNameAttribute | msdyn_name |
| TableType | Standard |
| OwnershipType | UserOwned |
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- IsCustomizable
- msdyn_AllowedPresences
- msdyn_alwaysassigntolastagent
- msdyn_AssignWorkItemAfterDecline
- msdyn_AutoCloseAfterInactivity
- msdyn_blockcapacityforconsult
- msdyn_blockcapacityforwrapup
- msdyn_blockcapacityforwrapupinseconds
- msdyn_bot_queue
- msdyn_bot_rule
- msdyn_bot_user
- msdyn_botfailureactionconfig
- msdyn_capacityformat
- msdyn_CapacityRequired
- msdyn_CustomerDisconnectHoldDurationForOpenConversation
- msdyn_defaultqueue
- msdyn_direction
- msdyn_durationtoqualifyforlastagent
- msdyn_enableagentaffinity
- msdyn_enableautomatedmessages
- msdyn_enableselectingfrompushbasedworkstreams
- msdyn_EntityRoutingConfigurationId
- msdyn_FallBackLanguage
- msdyn_FollowUpAfterWaiting
- msdyn_handlingtimethreshold
- msdyn_intentfamilyid
- msdyn_intentfeatureenabled
- msdyn_isconversationcounterenabled
- msdyn_isdefault
- msdyn_isICDEnabled
- msdyn_liveworkstreamId
- msdyn_masterentityroutingconfigurationid
- msdyn_matchinglogic
- msdyn_MaxConcurrentConnection
- msdyn_mode
- msdyn_name
- msdyn_Notification
- msdyn_notificationtemplate_agent_dial
- msdyn_notificationtemplate_incoming_auth
- msdyn_notificationtemplate_pre_dial
- msdyn_outboundqueueid
- msdyn_recordidentificationrule
- msdyn_RecordIdentificationValidationRule
- msdyn_requiredispositioncodeforworkstreamconversations
- msdyn_restrictdownloadrecording
- msdyn_restrictdownloadtranscript
- msdyn_routingcontractid
- msdyn_Screenpoptimeout
- msdyn_Screenpoptimeout_optionSet
- msdyn_sessiontemplate_default
- msdyn_streamsource
- msdyn_useglobalsettingsforrequiringdispositioncode
- msdyn_waitingtimethreshold
- msdyn_workdistributionmode
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Sequence number of the import that created this record. |
| DisplayName | Import Sequence Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | importsequencenumber |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
IsCustomizable
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Is Customizable |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | iscustomizable |
| RequiredLevel | SystemRequired |
| Type | ManagedProperty |
msdyn_AllowedPresences
| Property | Value |
|---|---|
| Description | Allowed base presences for the work stream |
| DisplayName | Allowed Presences |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_allowedpresences |
| RequiredLevel | ApplicationRequired |
| Type | MultiSelectPicklist |
| DefaultFormValue | |
| GlobalChoiceName | msdyn_basepresencestatus |
msdyn_AllowedPresences Choices/Options
| Value | Label |
|---|---|
| 192360000 | Available |
| 192360001 | Busy |
| 192360002 | Busy - DND |
| 192360003 | Away |
| 192360004 | Offline |
msdyn_alwaysassigntolastagent
| Property | Value |
|---|---|
| Description | Always assign to last agent |
| DisplayName | Always assign to last agent |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_alwaysassigntolastagent |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_alwaysassigntolastagent |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_AssignWorkItemAfterDecline
| Property | Value |
|---|---|
| Description | Set the time after which a work item can be assigned to the agent again after he/she has declined the work item or the request has timed out |
| DisplayName | Assign WorkItem After Decline or Timeout |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_assignworkitemafterdecline |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_AutoCloseAfterInactivity
| Property | Value |
|---|---|
| Description | Set the time after which the work item will be closed if there is no activity on the work item. |
| DisplayName | Auto-close after inactivity |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_autocloseafterinactivity |
| RequiredLevel | ApplicationRequired |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_blockcapacityforconsult
| Property | Value |
|---|---|
| Description | Block Capacity for Consult |
| DisplayName | Block Capacity for Consult |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_blockcapacityforconsult |
| RequiredLevel | None |
| Type | MultiSelectPicklist |
| DefaultFormValue | -1 |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_blockcapacityforconsult |
msdyn_blockcapacityforconsult Choices/Options
| Value | Label |
|---|---|
| 192350001 | Chat consult |
| 192350002 | Voice consult |
msdyn_blockcapacityforwrapup
| Property | Value |
|---|---|
| Description | Time for which the agent's capacity is blocked for wrap up state. After this amount of time the agent's capacity will be released. |
| DisplayName | Block capacity for wrap up state |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_blockcapacityforwrapup |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 43200 |
| MinValue | 0 |
msdyn_blockcapacityforwrapupinseconds
| Property | Value |
|---|---|
| Description | Time for which the agent's capacity is blocked for wrap up state in seconds. After this amount of time the agent's capacity will be released. |
| DisplayName | Block capacity for wrap up state in seconds |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_blockcapacityforwrapupinseconds |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 43200 |
| MinValue | 0 |
msdyn_bot_queue
| Property | Value |
|---|---|
| Description | The queue created for the bot in the workstream. |
| DisplayName | Bot queue |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_bot_queue |
| RequiredLevel | None |
| Type | Lookup |
| Targets | queue |
msdyn_bot_rule
| Property | Value |
|---|---|
| Description | The rule added to workstream for bot routing. |
| DisplayName | Bot rule |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_bot_rule |
| RequiredLevel | None |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 100 |
msdyn_bot_user
| Property | Value |
|---|---|
| Description | The user of the bot. |
| DisplayName | Bot user |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_bot_user |
| RequiredLevel | None |
| Type | Lookup |
| Targets | systemuser |
msdyn_botfailureactionconfig
| Property | Value |
|---|---|
| Description | Link the bot action failure config to the workstream. |
| DisplayName | Bot Failure Action Config |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_botfailureactionconfig |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_overflowactionconfig |
msdyn_capacityformat
| Property | Value |
|---|---|
| Description | Defines how the work stream will measure capacity consumption |
| DisplayName | Capacity format |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_capacityformat |
| RequiredLevel | None |
| Type | Picklist |
| DefaultFormValue | 192350000 |
| GlobalChoiceName | msdyn_capacityformat |
msdyn_capacityformat Choices/Options
| Value | Label |
|---|---|
| 192350000 | Unit based |
| 192360000 | Profile based |
msdyn_CapacityRequired
| Property | Value |
|---|---|
| Description | The units of capacity that should be available for an item of this work stream to be processed. |
| DisplayName | Capacity |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_capacityrequired |
| RequiredLevel | ApplicationRequired |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_CustomerDisconnectHoldDurationForOpenConversation
| Property | Value |
|---|---|
| Description | Hold the time for which customer disconnect will not close the open conversation. |
| DisplayName | Customer Disconnect Hold Duration For Open Conversation |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_customerdisconnectholddurationforopenconversation |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 43200 |
| MinValue | 0 |
msdyn_defaultqueue
| Property | Value |
|---|---|
| Description | Link the default queue to the workstream. |
| DisplayName | Default Queue |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_defaultqueue |
| RequiredLevel | Recommended |
| Type | Lookup |
| Targets | queue |
msdyn_direction
| Property | Value |
|---|---|
| Description | Direction to indicate if it's an inbound, outbound, direct inbound or direct outbound workstream |
| DisplayName | Direction |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_direction |
| RequiredLevel | ApplicationRequired |
| Type | Picklist |
| DefaultFormValue | 0 |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_direction |
msdyn_direction Choices/Options
| Value | Label |
|---|---|
| 0 | Inbound |
| 1 | Outbound |
| 2 | Direct Inbound |
| 3 | Direct Outbound |
| 4 | ProactiveOutbound |
msdyn_durationtoqualifyforlastagent
| Property | Value |
|---|---|
| Description | Duration after last conversation to qualify as last agent |
| DisplayName | Duration after last conversation to qualify as last agent |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_durationtoqualifyforlastagent |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_enableagentaffinity
| Property | Value |
|---|---|
| Description | Keep same agent for entire conversation |
| DisplayName | Keep same agent for entire conversation |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_enableagentaffinity |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_enableagentaffinity |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_enableautomatedmessages
| Property | Value |
|---|---|
| Description | Option for allowing automated messages or not |
| DisplayName | Allow Automated Messages |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_enableautomatedmessages |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_enableautomatedmessages |
| DefaultValue | True |
| True Label | Yes |
| False Label | No |
msdyn_enableselectingfrompushbasedworkstreams
| Property | Value |
|---|---|
| Description | Agents can choose to work on items from push-based work streams. |
| DisplayName | Enable selecting from push-based work streams |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_enableselectingfrompushbasedworkstreams |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_enableselectingfrompushbasedworkstreams |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_EntityRoutingConfigurationId
| Property | Value |
|---|---|
| Description | Unique identifier for Workstream Entity Configuration associated with Work Stream. |
| DisplayName | Entity |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_entityroutingconfigurationid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_entityroutingconfiguration |
msdyn_FallBackLanguage
| Property | Value |
|---|---|
| Description | Fall back language to be used for Live chat |
| DisplayName | FallBack Language |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_fallbacklanguage |
| RequiredLevel | None |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 100 |
msdyn_FollowUpAfterWaiting
| Property | Value |
|---|---|
| Description | Set the time after which the work item should be offered to an agent if the work item has been waiting for input. |
| DisplayName | Follow-up after waiting |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_followupafterwaiting |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_handlingtimethreshold
| Property | Value |
|---|---|
| Description | Declare the expected handling time under which work items for this work stream should get resolved |
| DisplayName | Handling Time Threshold |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_handlingtimethreshold |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_intentfamilyid
| Property | Value |
|---|---|
| Description | |
| DisplayName | intentfamilyid |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_intentfamilyid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_intentfamily |
msdyn_intentfeatureenabled
| Property | Value |
|---|---|
| Description | (Deprecated) Is Intent based routing enabled for workstream |
| DisplayName | (Deprecated) Is Intent based routing enabled for workstream |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_intentfeatureenabled |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_intentfeatureenabled |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_isconversationcounterenabled
| Property | Value |
|---|---|
| Description | Is Live conversation counter enabled for workstream |
| DisplayName | Is Live conversation counter enabled for workstream |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_isconversationcounterenabled |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_isconversationcounterenabled |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_isdefault
| Property | Value |
|---|---|
| Description | Indicates whether this is the default workstream or not. |
| DisplayName | Is Default |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_isdefault |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_isdefault |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_isICDEnabled
| Property | Value |
|---|---|
| Description | Is Intent based routing enabled for workstream |
| DisplayName | Is Intent based routing enabled for workstream |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_isicdenabled |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_isicdenabled |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_liveworkstreamId
| Property | Value |
|---|---|
| Description | Unique identifier for entity instances |
| DisplayName | Work Stream |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_liveworkstreamid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
msdyn_masterentityroutingconfigurationid
| Property | Value |
|---|---|
| Description | Unique identifier for master entity routing configuration associated with work stream. |
| DisplayName | Entity |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_masterentityroutingconfigurationid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_masterentityroutingconfiguration |
msdyn_matchinglogic
| Property | Value |
|---|---|
| Description | Matching logic used for Skill Based Routing like Exact Match or Closest match |
| DisplayName | Matching Logic |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_matchinglogic |
| RequiredLevel | None |
| Type | Picklist |
| DefaultFormValue | -1 |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_matchinglogic |
msdyn_matchinglogic Choices/Options
| Value | Label |
|---|---|
| 192350000 | Exact Match |
| 192350001 | Closest Match |
msdyn_MaxConcurrentConnection
| Property | Value |
|---|---|
| Description | Maximum number of concurrent sessions that an agent can work for a work item of a particular stream. |
| DisplayName | Max Concurrency |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_maxconcurrentconnection |
| RequiredLevel | Recommended |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 1 |
msdyn_mode
| Property | Value |
|---|---|
| Description | Mode of experience |
| DisplayName | Mode |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_mode |
| RequiredLevel | None |
| Type | Picklist |
| DefaultFormValue | 717210000 |
| GlobalChoiceName | msdyn_ocadminmode |
msdyn_mode Choices/Options
| Value | Label |
|---|---|
| 717210000 | Legacy |
| 717210001 | Simplified |
msdyn_name
| Property | Value |
|---|---|
| Description | Name of Work stream |
| DisplayName | Name |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_name |
| RequiredLevel | ApplicationRequired |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 100 |
msdyn_Notification
| Property | Value |
|---|---|
| Description | Notification type |
| DisplayName | Notification |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_notification |
| RequiredLevel | None |
| Type | Picklist |
| DefaultFormValue | 100000001 |
| GlobalChoiceName | msdyn_notificationtypes |
msdyn_Notification Choices/Options
| Value | Label |
|---|---|
| 100000000 | Directly open session |
| 100000001 | Screen pop with timeout |
| 100000002 | Screen pop with decline |
msdyn_notificationtemplate_agent_dial
| Property | Value |
|---|---|
| Description | Outbound agent dial template scenario |
| DisplayName | Outbound Agent Dial |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_notificationtemplate_agent_dial |
| RequiredLevel | None |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 200 |
msdyn_notificationtemplate_incoming_auth
| Property | Value |
|---|---|
| Description | Incoming authenticated notification template scenario |
| DisplayName | Incoming authenticated |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_notificationtemplate_incoming_auth |
| RequiredLevel | None |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 200 |
msdyn_notificationtemplate_pre_dial
| Property | Value |
|---|---|
| Description | Outbound agent pre dial template scenario |
| DisplayName | Outbound Agent Pre Dial |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_notificationtemplate_pre_dial |
| RequiredLevel | None |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 200 |
msdyn_outboundqueueid
| Property | Value |
|---|---|
| Description | Unique identifier for outbound queue associated with workstream |
| DisplayName | Outbound queue |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_outboundqueueid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | queue |
msdyn_recordidentificationrule
| Property | Value |
|---|---|
| Description | Record identification rule associated to a workstream |
| DisplayName | Record Identification Rule |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_recordidentificationrule |
| RequiredLevel | None |
| Type | Memo |
| Format | Text |
| FormatName | Text |
| ImeMode | Disabled |
| IsLocalizable | False |
| MaxLength | 1048576 |
msdyn_RecordIdentificationValidationRule
| Property | Value |
|---|---|
| Description | Record Identification Validation Rule |
| DisplayName | Record Identification Validation Rule |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_recordidentificationvalidationrule |
| RequiredLevel | None |
| Type | Memo |
| Format | Text |
| FormatName | Text |
| ImeMode | Disabled |
| IsLocalizable | False |
| MaxLength | 1048576 |
msdyn_requiredispositioncodeforworkstreamconversations
| Property | Value |
|---|---|
| Description | |
| DisplayName | Requires disposition codes to close conversations for workstream |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_requiredispositioncodeforworkstreamconversations |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_requiredispositioncodeforworkstreamconversations |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_restrictdownloadrecording
| Property | Value |
|---|---|
| Description | Restrict download of recording |
| DisplayName | Restrict download of recording |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_restrictdownloadrecording |
| RequiredLevel | ApplicationRequired |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_restrictdownloadrecording |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_restrictdownloadtranscript
| Property | Value |
|---|---|
| Description | Restrict download of transcript |
| DisplayName | Restrict download of transcript |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_restrictdownloadtranscript |
| RequiredLevel | ApplicationRequired |
| Type | Boolean |
| GlobalChoiceName | msdyn_liveworkstream_msdyn_restrictdownloadtranscript |
| DefaultValue | False |
| True Label | Yes |
| False Label | No |
msdyn_routingcontractid
| Property | Value |
|---|---|
| Description | Link contracts with live work streams. |
| DisplayName | Contract Id |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_routingcontractid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_decisioncontract |
msdyn_Screenpoptimeout
| Property | Value |
|---|---|
| Description | Time duration for which notification will be shown to agent. |
| DisplayName | Screen pop timeout |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_screenpoptimeout |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_Screenpoptimeout_optionSet
| Property | Value |
|---|---|
| Description | Time duration options for notification. |
| DisplayName | Screen pop timeout |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_screenpoptimeout_optionSet |
| RequiredLevel | None |
| Type | Picklist |
| DefaultFormValue | 120 |
| GlobalChoiceName | msdyn_screenpoptimeout |
msdyn_Screenpoptimeout_optionSet Choices/Options
| Value | Label |
|---|---|
| 30 | 30 |
| 60 | 60 |
| 90 | 90 |
| 120 | 120 |
| 150 | 150 |
| 180 | 180 |
| 210 | 210 |
| 240 | 240 |
| 270 | 270 |
| 300 | 300 |
msdyn_sessiontemplate_default
| Property | Value |
|---|---|
| Description | Default session template scenario |
| DisplayName | Default |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_sessiontemplate_default |
| RequiredLevel | None |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 200 |
msdyn_streamsource
| Property | Value |
|---|---|
| Description | The channel to which this workstream is attached |
| DisplayName | Channel |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_streamsource |
| RequiredLevel | ApplicationRequired |
| Type | Picklist |
| DefaultFormValue | -1 |
| GlobalChoiceName | msdyn_streamsource |
msdyn_streamsource Choices/Options
| Value | Label |
|---|---|
| 192350000 | Entity Records |
msdyn_useglobalsettingsforrequiringdispositioncode
| Property | Value |
|---|---|
| Description | |
| DisplayName | Use global settings for requiring disposition code |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_useglobalsettingsforrequiringdispositioncode |
| RequiredLevel | None |
| Type | Boolean |
| GlobalChoiceName | msdyn_msdyn_liveworkstream_msdyn_useglobalsettingsforrequiringdispositioncode |
| DefaultValue | True |
| True Label | Yes |
| False Label | No |
msdyn_waitingtimethreshold
| Property | Value |
|---|---|
| Description | Declare the expected waiting time under which work items for this work stream should be assigned to agents |
| DisplayName | Waiting Time Threshold |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_waitingtimethreshold |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | 0 |
msdyn_workdistributionmode
| Property | Value |
|---|---|
| Description | Specifies the mode i.e Push/Pick for the workstream |
| DisplayName | Work Distribution Mode |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_workdistributionmode |
| RequiredLevel | ApplicationRequired |
| Type | Picklist |
| DefaultFormValue | 192350000 |
| GlobalChoiceName | msdyn_workdistributionmode |
msdyn_workdistributionmode Choices/Options
| Value | Label |
|---|---|
| 192350000 | Push |
| 192350001 | Pick |
OverriddenCreatedOn
| Property | Value |
|---|---|
| Description | Date and time that the record was migrated. |
| DisplayName | Record Created On |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
| CanChangeDateTimeBehavior | False |
| DateTimeBehavior | UserLocal |
| Format | DateOnly |
| ImeMode | Inactive |
| SourceTypeMask | 0 |
OwnerId
| Property | Value |
|---|---|
| Description | Owner Id |
| DisplayName | Owner |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | ownerid |
| RequiredLevel | SystemRequired |
| Type | Owner |
| Targets | systemuser, team |
OwnerIdType
| Property | Value |
|---|---|
| Description | Owner Id Type |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridtype |
| RequiredLevel | SystemRequired |
| Type | EntityName |
statecode
| Property | Value |
|---|---|
| Description | Status of the Work stream |
| DisplayName | Status |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statecode |
| RequiredLevel | SystemRequired |
| Type | State |
| DefaultFormValue | |
| GlobalChoiceName | msdyn_liveworkstream_statecode |
statecode Choices/Options
| Value | Details |
|---|---|
| 0 | Label: Active DefaultStatus: 1 InvariantName: Active |
| 1 | Label: Inactive DefaultStatus: 2 InvariantName: Inactive |
statuscode
| Property | Value |
|---|---|
| Description | Reason for the status of the Work stream |
| DisplayName | Status Reason |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statuscode |
| RequiredLevel | None |
| Type | Status |
| DefaultFormValue | |
| GlobalChoiceName | msdyn_liveworkstream_statuscode |
statuscode Choices/Options
| Value | Details |
|---|---|
| 1 | Label: Active State:0 TransitionData: None |
| 2 | Label: Inactive State:1 TransitionData: None |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | -1 |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created. |
| DisplayName | UTC Conversion Time Zone Code |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | -1 |
Read-only columns/attributes
These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.
- ComponentIdUnique
- ComponentState
- CreatedBy
- CreatedOn
- CreatedOnBehalfBy
- IsManaged
- ModifiedBy
- ModifiedOn
- ModifiedOnBehalfBy
- msdyn_skillattachmentrulescount
- msdyn_skillattachmentrulescount_Date
- msdyn_skillattachmentrulescount_State
- OverwriteTime
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningTeam
- OwningUser
- SolutionId
- SupportingSolutionId
- VersionNumber
ComponentIdUnique
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Row id unique |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | componentidunique |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
ComponentState
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Component State |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | componentstate |
| RequiredLevel | SystemRequired |
| Type | Picklist |
| DefaultFormValue | |
| GlobalChoiceName | componentstate |
ComponentState Choices/Options
| Value | Label |
|---|---|
| 0 | Published |
| 1 | Unpublished |
| 2 | Deleted |
| 3 | Deleted Unpublished |
CreatedBy
| Property | Value |
|---|---|
| Description | Unique identifier of the user who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Type | Lookup |
| Targets | systemuser |
CreatedOn
| Property | Value |
|---|---|
| Description | Date and time when the record was created. |
| DisplayName | Created On |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
| CanChangeDateTimeBehavior | False |
| DateTimeBehavior | UserLocal |
| Format | DateAndTime |
| ImeMode | Inactive |
| SourceTypeMask | 0 |
CreatedOnBehalfBy
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who created the record. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Type | Lookup |
| Targets | systemuser |
IsManaged
| Property | Value |
|---|---|
| Description | Indicates whether the solution component is part of a managed solution. |
| DisplayName | Is Managed |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | ismanaged |
| RequiredLevel | SystemRequired |
| Type | Boolean |
| GlobalChoiceName | ismanaged |
| DefaultValue | False |
| True Label | Managed |
| False Label | Unmanaged |
ModifiedBy
| Property | Value |
|---|---|
| Description | Unique identifier of the user who modified the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Type | Lookup |
| Targets | systemuser |
ModifiedOn
| Property | Value |
|---|---|
| Description | Date and time when the record was modified. |
| DisplayName | Modified On |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
| CanChangeDateTimeBehavior | False |
| DateTimeBehavior | UserLocal |
| Format | DateAndTime |
| ImeMode | Inactive |
| SourceTypeMask | 0 |
ModifiedOnBehalfBy
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who modified the record. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Type | Lookup |
| Targets | systemuser |
msdyn_skillattachmentrulescount
| Property | Value |
|---|---|
| Description | Skill Attachment Rules Count |
| DisplayName | Skill Attachment Rules Count |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_skillattachmentrulescount |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
msdyn_skillattachmentrulescount_Date
| Property | Value |
|---|---|
| Description | Last Updated time of rollup field Skill Attachment Rules Count. |
| DisplayName | Skill Attachment Rules Count (Last Updated On) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_skillattachmentrulescount_date |
| RequiredLevel | None |
| Type | DateTime |
| CanChangeDateTimeBehavior | True |
| DateTimeBehavior | UserLocal |
| Format | DateAndTime |
| ImeMode | Inactive |
| SourceTypeMask | 0 |
msdyn_skillattachmentrulescount_State
| Property | Value |
|---|---|
| Description | State of rollup field Skill Attachment Rules Count. |
| DisplayName | Skill Attachment Rules Count (State) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_skillattachmentrulescount_state |
| RequiredLevel | None |
| Type | Integer |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
OverwriteTime
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Record Overwrite Time |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | overwritetime |
| RequiredLevel | SystemRequired |
| Type | DateTime |
| CanChangeDateTimeBehavior | False |
| DateTimeBehavior | UserLocal |
| Format | DateAndTime |
| ImeMode | Inactive |
| SourceTypeMask | 0 |
OwnerIdName
| Property | Value |
|---|---|
| Description | Name of the owner |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridname |
| RequiredLevel | SystemRequired |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 100 |
OwnerIdYomiName
| Property | Value |
|---|---|
| Description | Yomi name of the owner |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridyominame |
| RequiredLevel | SystemRequired |
| Type | String |
| Format | Text |
| FormatName | Text |
| ImeMode | Auto |
| IsLocalizable | False |
| MaxLength | 100 |
OwningBusinessUnit
| Property | Value |
|---|---|
| Description | Unique identifier for the business unit that owns the record |
| DisplayName | Owning Business Unit |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | owningbusinessunit |
| RequiredLevel | None |
| Type | Lookup |
| Targets | businessunit |
OwningTeam
| Property | Value |
|---|---|
| Description | Unique identifier for the team that owns the record. |
| DisplayName | Owning Team |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningteam |
| RequiredLevel | None |
| Type | Lookup |
| Targets | team |
OwningUser
| Property | Value |
|---|---|
| Description | Unique identifier for the user that owns the record. |
| DisplayName | Owning User |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owninguser |
| RequiredLevel | None |
| Type | Lookup |
| Targets | systemuser |
SolutionId
| Property | Value |
|---|---|
| Description | Unique identifier of the associated solution. |
| DisplayName | Solution |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | solutionid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
SupportingSolutionId
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Solution |
| IsValidForForm | False |
| IsValidForRead | False |
| LogicalName | supportingsolutionid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
VersionNumber
| Property | Value |
|---|---|
| Description | Version Number |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| RequiredLevel | None |
| Type | BigInt |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
Many-to-One relationships
These relationships are many-to-one. Listed by SchemaName.
- business_unit_msdyn_liveworkstream
- lk_msdyn_liveworkstream_createdby
- lk_msdyn_liveworkstream_createdonbehalfby
- lk_msdyn_liveworkstream_modifiedby
- lk_msdyn_liveworkstream_modifiedonbehalfby
- msdyn_entityroutingconfiguration_msdyn_liveworkstream
- msdyn_liveworkstream_decisioncontractid
- msdyn_liveworkstream_defaultqueue_Queue
- msdyn_liveworkstream_intentfamilyid_msdyn_intentfamily
- msdyn_masterentityroutingconfiguration_msdyn_liveworkstream
- msdyn_msdyn_liveworkstream_BotFailureActionConfig_msdyn_overflowactionconfig
- msdyn_queue_msdyn_liveworkstream_msdyn_bot_queue
- msdyn_queue_msdyn_liveworkstream_queueid
- msdyn_systemuser_msdyn_liveworkstream_msdyn_bot_user
- owner_msdyn_liveworkstream
- team_msdyn_liveworkstream
- user_msdyn_liveworkstream
business_unit_msdyn_liveworkstream
One-To-Many Relationship: businessunit business_unit_msdyn_liveworkstream
| Property | Value |
|---|---|
| ReferencedEntity | businessunit |
| ReferencedAttribute | businessunitid |
| ReferencingAttribute | owningbusinessunit |
| ReferencingEntityNavigationPropertyName | owningbusinessunit |
| IsHierarchical | |
| CascadeConfiguration | Archive: RestrictAssign: NoCascadeDelete: RestrictMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
lk_msdyn_liveworkstream_createdby
One-To-Many Relationship: systemuser lk_msdyn_liveworkstream_createdby
| Property | Value |
|---|---|
| ReferencedEntity | systemuser |
| ReferencedAttribute | systemuserid |
| ReferencingAttribute | createdby |
| ReferencingEntityNavigationPropertyName | createdby |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
lk_msdyn_liveworkstream_createdonbehalfby
One-To-Many Relationship: systemuser lk_msdyn_liveworkstream_createdonbehalfby
| Property | Value |
|---|---|
| ReferencedEntity | systemuser |
| ReferencedAttribute | systemuserid |
| ReferencingAttribute | createdonbehalfby |
| ReferencingEntityNavigationPropertyName | createdonbehalfby |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
lk_msdyn_liveworkstream_modifiedby
One-To-Many Relationship: systemuser lk_msdyn_liveworkstream_modifiedby
| Property | Value |
|---|---|
| ReferencedEntity | systemuser |
| ReferencedAttribute | systemuserid |
| ReferencingAttribute | modifiedby |
| ReferencingEntityNavigationPropertyName | modifiedby |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
lk_msdyn_liveworkstream_modifiedonbehalfby
One-To-Many Relationship: systemuser lk_msdyn_liveworkstream_modifiedonbehalfby
| Property | Value |
|---|---|
| ReferencedEntity | systemuser |
| ReferencedAttribute | systemuserid |
| ReferencingAttribute | modifiedonbehalfby |
| ReferencingEntityNavigationPropertyName | modifiedonbehalfby |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_entityroutingconfiguration_msdyn_liveworkstream
One-To-Many Relationship: msdyn_entityroutingconfiguration msdyn_entityroutingconfiguration_msdyn_liveworkstream
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_entityroutingconfiguration |
| ReferencedAttribute | msdyn_entityroutingconfigurationid |
| ReferencingAttribute | msdyn_entityroutingconfigurationid |
| ReferencingEntityNavigationPropertyName | msdyn_entityroutingconfigurationId |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RestrictMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_liveworkstream_decisioncontractid
One-To-Many Relationship: msdyn_decisioncontract msdyn_liveworkstream_decisioncontractid
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_decisioncontract |
| ReferencedAttribute | msdyn_decisioncontractid |
| ReferencingAttribute | msdyn_routingcontractid |
| ReferencingEntityNavigationPropertyName | msdyn_routingcontractid |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_liveworkstream_defaultqueue_Queue
One-To-Many Relationship: queue msdyn_liveworkstream_defaultqueue_Queue
| Property | Value |
|---|---|
| ReferencedEntity | queue |
| ReferencedAttribute | queueid |
| ReferencingAttribute | msdyn_defaultqueue |
| ReferencingEntityNavigationPropertyName | msdyn_defaultqueue |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_liveworkstream_intentfamilyid_msdyn_intentfamily
One-To-Many Relationship: msdyn_intentfamily msdyn_liveworkstream_intentfamilyid_msdyn_intentfamily
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_intentfamily |
| ReferencedAttribute | msdyn_intentfamilyid |
| ReferencingAttribute | msdyn_intentfamilyid |
| ReferencingEntityNavigationPropertyName | msdyn_intentfamilyid |
| IsHierarchical | |
| CascadeConfiguration | Archive: RemoveLinkAssign: NoCascadeDelete: RestrictMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_masterentityroutingconfiguration_msdyn_liveworkstream
One-To-Many Relationship: msdyn_masterentityroutingconfiguration msdyn_masterentityroutingconfiguration_msdyn_liveworkstream
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_masterentityroutingconfiguration |
| ReferencedAttribute | msdyn_masterentityroutingconfigurationid |
| ReferencingAttribute | msdyn_masterentityroutingconfigurationid |
| ReferencingEntityNavigationPropertyName | msdyn_masterentityroutingconfigurationId |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RestrictMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_msdyn_liveworkstream_BotFailureActionConfig_msdyn_overflowactionconfig
One-To-Many Relationship: msdyn_overflowactionconfig msdyn_msdyn_liveworkstream_BotFailureActionConfig_msdyn_overflowactionconfig
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_overflowactionconfig |
| ReferencedAttribute | msdyn_overflowactionconfigid |
| ReferencingAttribute | msdyn_botfailureactionconfig |
| ReferencingEntityNavigationPropertyName | msdyn_BotFailureActionConfig |
| IsHierarchical | |
| CascadeConfiguration | Archive: RemoveLinkAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_queue_msdyn_liveworkstream_msdyn_bot_queue
One-To-Many Relationship: queue msdyn_queue_msdyn_liveworkstream_msdyn_bot_queue
| Property | Value |
|---|---|
| ReferencedEntity | queue |
| ReferencedAttribute | queueid |
| ReferencingAttribute | msdyn_bot_queue |
| ReferencingEntityNavigationPropertyName | msdyn_bot_queue |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_queue_msdyn_liveworkstream_queueid
One-To-Many Relationship: queue msdyn_queue_msdyn_liveworkstream_queueid
| Property | Value |
|---|---|
| ReferencedEntity | queue |
| ReferencedAttribute | queueid |
| ReferencingAttribute | msdyn_outboundqueueid |
| ReferencingEntityNavigationPropertyName | msdyn_outboundqueueid |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_systemuser_msdyn_liveworkstream_msdyn_bot_user
One-To-Many Relationship: systemuser msdyn_systemuser_msdyn_liveworkstream_msdyn_bot_user
| Property | Value |
|---|---|
| ReferencedEntity | systemuser |
| ReferencedAttribute | systemuserid |
| ReferencingAttribute | msdyn_bot_user |
| ReferencingEntityNavigationPropertyName | msdyn_bot_user |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
owner_msdyn_liveworkstream
One-To-Many Relationship: owner owner_msdyn_liveworkstream
| Property | Value |
|---|---|
| ReferencedEntity | owner |
| ReferencedAttribute | ownerid |
| ReferencingAttribute | ownerid |
| ReferencingEntityNavigationPropertyName | ownerid |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
team_msdyn_liveworkstream
One-To-Many Relationship: team team_msdyn_liveworkstream
| Property | Value |
|---|---|
| ReferencedEntity | team |
| ReferencedAttribute | teamid |
| ReferencingAttribute | owningteam |
| ReferencingEntityNavigationPropertyName | owningteam |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
user_msdyn_liveworkstream
One-To-Many Relationship: systemuser user_msdyn_liveworkstream
| Property | Value |
|---|---|
| ReferencedEntity | systemuser |
| ReferencedAttribute | systemuserid |
| ReferencingAttribute | owninguser |
| ReferencingEntityNavigationPropertyName | owninguser |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: NoCascadeMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
- msdyn_liveworkstream_AsyncOperations
- msdyn_liveworkstream_BulkDeleteFailures
- msdyn_liveworkstream_MailboxTrackingFolders
- msdyn_liveworkstream_msdyn_liveworkstreamcapacityprofile
- msdyn_liveworkstream_msdyn_routingconfiguration_liveworkstreamid
- msdyn_liveworkstream_msdyn_workstreamId_msdyn_entityWorkstreamMap
- msdyn_liveworkstream_ocruleitem
- msdyn_liveworkstream_PrincipalObjectAttributeAccesses
- msdyn_liveworkstream_ProcessSession
- msdyn_liveworkstream_queueitem_liveworkstreamid
- msdyn_liveworkstream_skillattachmentruleitem
- msdyn_liveworkstream_SyncErrors
- msdyn_msdyn_liveworkstream_msdyn_ocautomatedactionrulesmapping_liveworkstreamid
- msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid
- msdyn_msdyn_liveworkstream_msdyn_ocliveworkstreamcontextvariable_liveworkstreamid
- msdyn_msdyn_liveworkstream_msdyn_unifiedroutingrun_workstream
- msdyn_msdyn_liveworkstream_msdyn_urnotificationtemplatemapping_workstream
- msdyn_msdyn_liveworkstream_msdyn_workstream_bot
- msdyn_workstream_liveconversationcountercond
msdyn_liveworkstream_AsyncOperations
Many-To-One Relationship: asyncoperation msdyn_liveworkstream_AsyncOperations
| Property | Value |
|---|---|
| ReferencingEntity | asyncoperation |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_AsyncOperations |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_BulkDeleteFailures
Many-To-One Relationship: bulkdeletefailure msdyn_liveworkstream_BulkDeleteFailures
| Property | Value |
|---|---|
| ReferencingEntity | bulkdeletefailure |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_BulkDeleteFailures |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_MailboxTrackingFolders
Many-To-One Relationship: mailboxtrackingfolder msdyn_liveworkstream_MailboxTrackingFolders
| Property | Value |
|---|---|
| ReferencingEntity | mailboxtrackingfolder |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_MailboxTrackingFolders |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_msdyn_liveworkstreamcapacityprofile
Many-To-One Relationship: msdyn_liveworkstreamcapacityprofile msdyn_liveworkstream_msdyn_liveworkstreamcapacityprofile
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_liveworkstreamcapacityprofile |
| ReferencingAttribute | msdyn_workstream_id |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_msdyn_liveworkstreamcapacityprofile |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_msdyn_routingconfiguration_liveworkstreamid
Many-To-One Relationship: msdyn_routingconfiguration msdyn_liveworkstream_msdyn_routingconfiguration_liveworkstreamid
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_routingconfiguration |
| ReferencingAttribute | msdyn_liveworkstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_msdyn_routingconfiguration_liveworkstreamid |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_msdyn_workstreamId_msdyn_entityWorkstreamMap
Many-To-One Relationship: msdyn_entityworkstreammap msdyn_liveworkstream_msdyn_workstreamId_msdyn_entityWorkstreamMap
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_entityworkstreammap |
| ReferencingAttribute | msdyn_workstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_msdyn_workstreamId_msdyn_entityWorkstreamMap |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_ocruleitem
Many-To-One Relationship: msdyn_ocruleitem msdyn_liveworkstream_ocruleitem
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocruleitem |
| ReferencingAttribute | msdyn_liveworkstream |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_ocruleitem |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_PrincipalObjectAttributeAccesses
Many-To-One Relationship: principalobjectattributeaccess msdyn_liveworkstream_PrincipalObjectAttributeAccesses
| Property | Value |
|---|---|
| ReferencingEntity | principalobjectattributeaccess |
| ReferencingAttribute | objectid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_PrincipalObjectAttributeAccesses |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_ProcessSession
Many-To-One Relationship: processsession msdyn_liveworkstream_ProcessSession
| Property | Value |
|---|---|
| ReferencingEntity | processsession |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_ProcessSession |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_queueitem_liveworkstreamid
Many-To-One Relationship: queueitem msdyn_liveworkstream_queueitem_liveworkstreamid
| Property | Value |
|---|---|
| ReferencingEntity | queueitem |
| ReferencingAttribute | msdyn_liveworkstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_queueitem_liveworkstreamid |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_skillattachmentruleitem
Many-To-One Relationship: msdyn_skillattachmentruleitem msdyn_liveworkstream_skillattachmentruleitem
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_skillattachmentruleitem |
| ReferencingAttribute | msdyn_liveworkstream |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_skillattachmentruleitem |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_liveworkstream_SyncErrors
Many-To-One Relationship: syncerror msdyn_liveworkstream_SyncErrors
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_liveworkstream_SyncErrors |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_msdyn_ocautomatedactionrulesmapping_liveworkstreamid
Many-To-One Relationship: msdyn_ocautomatedactionrulesmapping msdyn_msdyn_liveworkstream_msdyn_ocautomatedactionrulesmapping_liveworkstreamid
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocautomatedactionrulesmapping |
| ReferencingAttribute | msdyn_liveworkstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_liveworkstream_msdyn_ocautomatedactionrulesmapping_liveworkstreamid |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid
Many-To-One Relationship: msdyn_ocliveworkitem msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocliveworkitem |
| ReferencingAttribute | msdyn_liveworkstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_liveworkstream_msdyn_ocliveworkitem_liveworkstreamid |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_msdyn_ocliveworkstreamcontextvariable_liveworkstreamid
Many-To-One Relationship: msdyn_ocliveworkstreamcontextvariable msdyn_msdyn_liveworkstream_msdyn_ocliveworkstreamcontextvariable_liveworkstreamid
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocliveworkstreamcontextvariable |
| ReferencingAttribute | msdyn_liveworkstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_liveworkstream_msdyn_ocliveworkstreamcontextvariable_liveworkstreamid |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_msdyn_unifiedroutingrun_workstream
Many-To-One Relationship: msdyn_unifiedroutingrun msdyn_msdyn_liveworkstream_msdyn_unifiedroutingrun_workstream
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_unifiedroutingrun |
| ReferencingAttribute | msdyn_workstream |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_liveworkstream_msdyn_unifiedroutingrun_workstream |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_msdyn_urnotificationtemplatemapping_workstream
Many-To-One Relationship: msdyn_urnotificationtemplatemapping msdyn_msdyn_liveworkstream_msdyn_urnotificationtemplatemapping_workstream
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_urnotificationtemplatemapping |
| ReferencingAttribute | msdyn_workstream |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_liveworkstream_msdyn_urnotificationtemplatemapping_workstream |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_msdyn_workstream_bot
Many-To-One Relationship: msdyn_workstream_bot_mapping msdyn_msdyn_liveworkstream_msdyn_workstream_bot
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_workstream_bot_mapping |
| ReferencingAttribute | msdyn_workstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_liveworkstream_msdyn_workstream_bot |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_workstream_liveconversationcountercond
Many-To-One Relationship: msdyn_liveconversationcountercondition msdyn_workstream_liveconversationcountercond
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_liveconversationcountercondition |
| ReferencingAttribute | msdyn_workstreamid |
| ReferencedEntityNavigationPropertyName | msdyn_workstream_liveconversationcountercond |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
Many-to-Many relationships
These relationships are many-to-many. Listed by SchemaName.
- msdyn_msdyn_cannedmessage_liveworkstream
- msdyn_msdyn_liveworkstream_systemuser
- msdyn_msdyn_ocrichobject_liveworkstream
- msdyn_ocdispositioncode_liveworkstream_msdyn_liveworkstream
msdyn_msdyn_cannedmessage_liveworkstream
See msdyn_cannedmessage msdyn_msdyn_cannedmessage_liveworkstream Many-To-Many Relationship
| Property | Value |
|---|---|
| IntersectEntityName | msdyn_msdyn_cannedmessage_liveworkstream |
| IsCustomizable | True |
| SchemaName | msdyn_msdyn_cannedmessage_liveworkstream |
| IntersectAttribute | msdyn_liveworkstreamid |
| NavigationPropertyName | msdyn_msdyn_cannedmessage_liveworkstream |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_liveworkstream_systemuser
See systemuser msdyn_msdyn_liveworkstream_systemuser Many-To-Many Relationship
| Property | Value |
|---|---|
| IntersectEntityName | msdyn_msdyn_liveworkstream_systemuser |
| IsCustomizable | True |
| SchemaName | msdyn_msdyn_liveworkstream_systemuser |
| IntersectAttribute | msdyn_liveworkstreamid |
| NavigationPropertyName | msdyn_msdyn_liveworkstream_systemuser |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_msdyn_ocrichobject_liveworkstream
See msdyn_ocrichobject msdyn_msdyn_ocrichobject_liveworkstream Many-To-Many Relationship
| Property | Value |
|---|---|
| IntersectEntityName | msdyn_msdyn_ocrichobject_liveworkstream |
| IsCustomizable | True |
| SchemaName | msdyn_msdyn_ocrichobject_liveworkstream |
| IntersectAttribute | msdyn_liveworkstreamid |
| NavigationPropertyName | msdyn_msdyn_ocrichobject_liveworkstream |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_ocdispositioncode_liveworkstream_msdyn_liveworkstream
| Property | Value |
|---|---|
| IntersectEntityName | msdyn_ocdispositioncode_msdyn_liveworkstream |
| IsCustomizable | True |
| SchemaName | msdyn_ocdispositioncode_liveworkstream_msdyn_liveworkstream |
| IntersectAttribute | msdyn_liveworkstreamid |
| NavigationPropertyName | msdyn_ocdispositioncode_liveworkstream_msdyn_liveworkstream |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
See also
Dataverse table/entity reference
Dataverse Web API Reference