“The installation failed in the SAFE_OS phase with an error during BOOT operation.”

Zakir Najar 0 Reputation points
2025-10-31T16:41:50.4933333+00:00

0xC1900101 - 0x20017

“The installation failed in the SAFE_OS phase with an error during BOOT operation.”

someone please help me as i am facing this issue from last 10 days. whenever i try to reinstall windows or reset my pc , black screen appears during booting and all the process end there.

Windows for home | Windows 10 | Windows update
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11 answers

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  1. DYARI BARHAM 29,066 Reputation points Independent Advisor
    2025-10-31T19:17:02.0933333+00:00

    Hi ,

    I'm Dyari. Thanks for reaching out. I will be happy to +assist you in this regard.

    0xC1900101 is a generic driver or hardware compatibility issue. Kindly disconnect all unnecessary devices attached to your computer and start the reinstallation process again. On the installation window, click Repair > Troubleshoot > Command Prompt > Run these commands and hit enter after each:

    diskpart

    list disk

    select disk X (replace X with your system disk)

    clean (this wipes out the hard disk-Ensure you have a backup of your data)

    Restart your computer and start the reinstallation process again.

    Please feel free to ask if you need further assistance.


  2. Zakir Najar 0 Reputation points
    2025-11-01T02:49:17.97+00:00

    i have attached some images of my pc information and the error i repeatedly getting

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  3. Zakir Najar 0 Reputation points
    2025-11-01T02:50:01.0933333+00:00

    15911

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  4. Zakir Najar 0 Reputation points
    2025-11-01T03:02:01.98+00:00

    15916

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  5. Ramesh Srinivasan 172.4K Reputation points Volunteer Moderator
    2025-11-01T03:04:43.54+00:00

    Please share your Farbar scan logs for analysis.

    • Download Farbar Recovery Scan Tool 64-bit FRST64.exe
    • If the OS language is not English, rename FRST64.exe to FRST64English.exe.
    • Run the program. Don't check or uncheck any options. Click "Scan".
    • Add the two logs, FRST.txt and Addition.txt, to a zip archive.
    • Share the zip file on OneDrive or GoFile.io, and post the link here.

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot. It's a safe tool used in most antimalware forums.



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