Excel Word freezes on iPhone iOS 26 and iPad iPadOS 26

MSToTheMoon 175 Reputation points
2025-10-18T14:05:06.0266667+00:00

As other discussions* mention, have the issue where Excel / Word application freezes upon opening an Excel / Word file.

A hot fix solution that works for me with the least intrusive steps:

Disable my wifi when it freezes and then enable it again. After doing this the app works fine until I restart it (Excel application?) again. I have also tried this using airplane mode toggle, least hassles solution so far, recommend to try this first!

Hope this helps with all affected users and useful hint for MS to address the underlying issue.

Credit:

Keyword to search on Google:

"Excel on iOS and iPad OS freezes and completely non-functioning"

v004 update, Possible workaround solution 3 (Network reconnection), Suggested by u/ForestBliss.

*: https://free.blessedness.top/en-us/answers/questions/5587312/word-keeps-freezing-on-ipad

https://free.blessedness.top/en-us/answers/questions/5588257/ios-excel-app-not-working

https://free.blessedness.top/en-us/answers/questions/5588273/since-last-night-i-cannot-edit-my-word-documents-o

https://free.blessedness.top/en-us/answers/questions/5588464/word-app-for-ipad-won-t-work-since-it-2-102-1-upda

https://free.blessedness.top/en-us/answers/questions/5588601/excel-issue

https://free.blessedness.top/en-us/answers/questions/5588663/last-update-excel-is-a-disaster-on-ios

https://free.blessedness.top/en-us/answers/questions/5588673/excel-and-office-documents-freezing-on-iphone

https://free.blessedness.top/en-us/answers/questions/5588720/excel-on-ipad-glitching-keeps-freezing

https://free.blessedness.top/en-us/answers/questions/5588962/experiencing-excel-issues-on-ipad-since-latest-app

Microsoft 365 and Office | Excel | For home | iOS
0 comments No comments
{count} votes

6 answers

Sort by: Most helpful
  1. Anonymous
    2025-10-18T14:48:47.8133333+00:00

    Airplane toggle works for me as a temporary fix

    1 person found this answer helpful.

  2. paulr0511 36,325 Reputation points Independent Advisor
    2025-10-18T15:36:21.3433333+00:00

    Hello, good day and thanks for your question. Sorry to know about this as there are indeed others reporting of the same issue. I understand that there are temporary fixes or workarounds but tt is still highly recommended to report this as a feedback via the any of the app (Word or Excel) or leave a review for this to get checked by the team that is working on these and hopefully a new update will be released soon to patch this issue.

    1 person found this answer helpful.

  3. paulr0511 36,325 Reputation points Independent Advisor
    2025-10-19T13:41:18.53+00:00

    My apologies on this as the feedback can be seen but there is no guarantee for a response and hopefully a new update will be released soon to fix the issue that is also being experienced by the other users.


  4. paulr0511 36,325 Reputation points Independent Advisor
    2025-10-19T15:27:00.4833333+00:00

    Sorry to know about this, kindly take note that this is a user to user forum and an expected update will vary depending on when it will be released and please wait for it and again my apologies.

    0 comments No comments

  5. WaltG 36 Reputation points
    2025-10-23T19:19:09.4566667+00:00

    The app is at this moment now working for me after delete and reinstall. Others please check. Had not been working for the past week.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.