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Proactive Engagement Configuration Characteristic (msdyn_proactive_eng_config_characteristic) table/entity reference (Microsoft Dynamics 365 Customer Service)

Messages

The following table lists the messages for the Proactive Engagement Configuration Characteristic (msdyn_proactive_eng_config_characteristic) table. Messages represent operations that can be performed on the table. They may also be events.

Name
Is Event?
Web API Operation SDK for .NET
Assign
Event: True
PATCH /msdyn_proactive_eng_config_characteristics(msdyn_proactive_eng_config_characteristicid)
Update the ownerid property.
AssignRequest
Associate
Event: True
Associate records Associate records
BulkRetain
Event: True
BulkRetain Learn to use messages with the SDK for .NET
Create
Event: True
POST /msdyn_proactive_eng_config_characteristics
See Create
Create records
CreateMultiple
Event: True
CreateMultiple CreateMultipleRequest
Delete
Event: True
DELETE /msdyn_proactive_eng_config_characteristics(msdyn_proactive_eng_config_characteristicid)
See Delete
Delete records
Disassociate
Event: True
Disassociate records Disassociate records
GrantAccess
Event: True
GrantAccess GrantAccessRequest
IsValidStateTransition
Event: False
IsValidStateTransition IsValidStateTransitionRequest
ModifyAccess
Event: True
ModifyAccess ModifyAccessRequest
PurgeRetainedContent
Event: True
PurgeRetainedContent Learn to use messages with the SDK for .NET
Retain
Event: True
Retain Learn to use messages with the SDK for .NET
Retrieve
Event: True
GET /msdyn_proactive_eng_config_characteristics(msdyn_proactive_eng_config_characteristicid)
See Retrieve
Retrieve records
RetrieveMultiple
Event: True
GET /msdyn_proactive_eng_config_characteristics
See Query data
Query data
RetrievePrincipalAccess
Event: True
RetrievePrincipalAccess RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess
Event: True
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess
Event: True
RevokeAccess RevokeAccessRequest
RollbackRetain
Event: True
RollbackRetain Learn to use messages with the SDK for .NET
SetState
Event: True
PATCH /msdyn_proactive_eng_config_characteristics(msdyn_proactive_eng_config_characteristicid)
Update the statecode and statuscode properties.
SetStateRequest
Update
Event: True
PATCH /msdyn_proactive_eng_config_characteristics(msdyn_proactive_eng_config_characteristicid)
See Update
Update records
UpdateMultiple
Event: True
UpdateMultiple UpdateMultipleRequest
Upsert
Event: False
PATCH /msdyn_proactive_eng_config_characteristics(msdyn_proactive_eng_config_characteristicid)
See Upsert a table row
UpsertRequest
UpsertMultiple
Event: False
UpsertMultiple UpsertMultipleRequest
ValidateRetentionConfig
Event: True
ValidateRetentionConfig Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Proactive Engagement Configuration Characteristic (msdyn_proactive_eng_config_characteristic) table.

Property Value
DisplayName Proactive Engagement Configuration Characteristic
DisplayCollectionName Proactive Engagement Configuration Characteristics
SchemaName msdyn_proactive_eng_config_characteristic
CollectionSchemaName msdyn_proactive_eng_config_characteristics
EntitySetName msdyn_proactive_eng_config_characteristics
LogicalName msdyn_proactive_eng_config_characteristic
LogicalCollectionName msdyn_proactive_eng_config_characteristics
PrimaryIdAttribute msdyn_proactive_eng_config_characteristicid
PrimaryNameAttribute msdyn_name
TableType Standard
OwnershipType UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
IsValidForForm False
IsValidForRead True
LogicalName importsequencenumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -2147483648

IsCustomizable

Property Value
Description For internal use only.
DisplayName Is Customizable
IsValidForForm False
IsValidForRead True
LogicalName iscustomizable
RequiredLevel SystemRequired
Type ManagedProperty

msdyn_characteristic

Property Value
Description
DisplayName Characteristic
IsValidForForm True
IsValidForRead True
LogicalName msdyn_characteristic
RequiredLevel ApplicationRequired
Type Lookup
Targets characteristic

msdyn_Name

Property Value
Description
DisplayName Name
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
RequiredLevel ApplicationRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 850

msdyn_proactive_eng_config_characteristicId

Property Value
Description Unique identifier for entity instances
DisplayName Proactive Engagement Configuration Characteristic
IsValidForForm False
IsValidForRead True
LogicalName msdyn_proactive_eng_config_characteristicid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_proactive_engagement_configuration

Property Value
Description
DisplayName Proactive Engagement Configuration
IsValidForForm True
IsValidForRead True
LogicalName msdyn_proactive_engagement_configuration
RequiredLevel ApplicationRequired
Type Lookup
Targets msdyn_proactive_engagement_config

OverriddenCreatedOn

Property Value
Description Date and time that the record was migrated.
DisplayName Record Created On
IsValidForForm False
IsValidForRead True
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

OwnerId

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Type Owner
Targets systemuser, team

OwnerIdType

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

statecode

Property Value
Description Status of the Proactive Engagement Configuration Characteristic
DisplayName Status
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State
DefaultFormValue
GlobalChoiceName msdyn_proactive_eng_config_characteristic_statecode

statecode Choices/Options

Value Details
0 Label: Active
DefaultStatus: 1
InvariantName: Active
1 Label: Inactive
DefaultStatus: 2
InvariantName: Inactive

statuscode

Property Value
Description Reason for the status of the Proactive Engagement Configuration Characteristic
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status
DefaultFormValue
GlobalChoiceName msdyn_proactive_eng_config_characteristic_statuscode

statuscode Choices/Options

Value Details
1 Label: Active
State:0
TransitionData: None
2 Label: Inactive
State:1
TransitionData: None

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique

Property Value
Description For internal use only.
DisplayName Row id unique
IsValidForForm False
IsValidForRead True
LogicalName componentidunique
RequiredLevel SystemRequired
Type Uniqueidentifier

ComponentState

Property Value
Description For internal use only.
DisplayName Component State
IsValidForForm False
IsValidForRead True
LogicalName componentstate
RequiredLevel SystemRequired
Type Picklist
DefaultFormValue
GlobalChoiceName componentstate

ComponentState Choices/Options

Value Label
0 Published
1 Unpublished
2 Deleted
3 Deleted Unpublished

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Type Lookup
Targets systemuser

CreatedOn

Property Value
Description Date and time when the record was created.
DisplayName Created On
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

IsManaged

Property Value
Description Indicates whether the solution component is part of a managed solution.
DisplayName Is Managed
IsValidForForm False
IsValidForRead True
LogicalName ismanaged
RequiredLevel SystemRequired
Type Boolean
GlobalChoiceName ismanaged
DefaultValue False
True Label Managed
False Label Unmanaged

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedOn

Property Value
Description Date and time when the record was modified.
DisplayName Modified On
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

OverwriteTime

Property Value
Description For internal use only.
DisplayName Record Overwrite Time
IsValidForForm False
IsValidForRead True
LogicalName overwritetime
RequiredLevel SystemRequired
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

OwnerIdName

Property Value
Description Name of the owner
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridname
RequiredLevel SystemRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OwnerIdYomiName

Property Value
Description Yomi name of the owner
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
RequiredLevel SystemRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OwningBusinessUnit

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm True
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel SystemRequired
Type Lookup
Targets businessunit

OwningTeam

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Type Lookup
Targets team

OwningUser

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Type Lookup
Targets systemuser

SolutionId

Property Value
Description Unique identifier of the associated solution.
DisplayName Solution
IsValidForForm False
IsValidForRead True
LogicalName solutionid
RequiredLevel SystemRequired
Type Uniqueidentifier

SupportingSolutionId

Property Value
Description For internal use only.
DisplayName Solution
IsValidForForm False
IsValidForRead False
LogicalName supportingsolutionid
RequiredLevel None
Type Uniqueidentifier

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
RequiredLevel None
Type BigInt
MaxValue 9223372036854775807
MinValue -9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

business_unit_msdyn_proactive_eng_config_characteristic

One-To-Many Relationship: businessunit business_unit_msdyn_proactive_eng_config_characteristic

Property Value
ReferencedEntity businessunit
ReferencedAttribute businessunitid
ReferencingAttribute owningbusinessunit
ReferencingEntityNavigationPropertyName owningbusinessunit
IsHierarchical
CascadeConfiguration Archive: Restrict
Assign: NoCascade
Delete: Restrict
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_proactive_eng_config_characteristic_createdby

One-To-Many Relationship: systemuser lk_msdyn_proactive_eng_config_characteristic_createdby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdby
ReferencingEntityNavigationPropertyName createdby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_proactive_eng_config_characteristic_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_proactive_eng_config_characteristic_createdonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdonbehalfby
ReferencingEntityNavigationPropertyName createdonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_proactive_eng_config_characteristic_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_proactive_eng_config_characteristic_modifiedby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedby
ReferencingEntityNavigationPropertyName modifiedby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_msdyn_proactive_eng_config_characteristic_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_proactive_eng_config_characteristic_modifiedonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedonbehalfby
ReferencingEntityNavigationPropertyName modifiedonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_proactive_eng_config_characteristic_characteristic_characteristic

One-To-Many Relationship: characteristic msdyn_proactive_eng_config_characteristic_characteristic_characteristic

Property Value
ReferencedEntity characteristic
ReferencedAttribute characteristicid
ReferencingAttribute msdyn_characteristic
ReferencingEntityNavigationPropertyName msdyn_characteristic
IsHierarchical
CascadeConfiguration Archive: RemoveLink
Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem

One-To-Many Relationship: msdyn_proactive_engagement_config msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem

Property Value
ReferencedEntity msdyn_proactive_engagement_config
ReferencedAttribute msdyn_proactive_engagement_configid
ReferencingAttribute msdyn_proactive_engagement_configuration
ReferencingEntityNavigationPropertyName msdyn_proactive_engagement_configuration
IsHierarchical
CascadeConfiguration Archive: RemoveLink
Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

owner_msdyn_proactive_eng_config_characteristic

One-To-Many Relationship: owner owner_msdyn_proactive_eng_config_characteristic

Property Value
ReferencedEntity owner
ReferencedAttribute ownerid
ReferencingAttribute ownerid
ReferencingEntityNavigationPropertyName ownerid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

team_msdyn_proactive_eng_config_characteristic

One-To-Many Relationship: team team_msdyn_proactive_eng_config_characteristic

Property Value
ReferencedEntity team
ReferencedAttribute teamid
ReferencingAttribute owningteam
ReferencingEntityNavigationPropertyName owningteam
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

user_msdyn_proactive_eng_config_characteristic

One-To-Many Relationship: systemuser user_msdyn_proactive_eng_config_characteristic

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute owninguser
ReferencingEntityNavigationPropertyName owninguser
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_proactive_eng_config_characteristic_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_proactive_eng_config_characteristic_AsyncOperations

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_AsyncOperations
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_proactive_eng_config_characteristic_BulkDeleteFailures

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_BulkDeleteFailures
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_proactive_eng_config_characteristic_DuplicateBaseRecord

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_DuplicateBaseRecord
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_proactive_eng_config_characteristic_DuplicateMatchingRecord

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_DuplicateMatchingRecord
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_proactive_eng_config_characteristic_MailboxTrackingFolders

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_MailboxTrackingFolders
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_proactive_eng_config_characteristic_PrincipalObjectAttributeAccesses

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_PrincipalObjectAttributeAccesses
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_ProcessSession

Many-To-One Relationship: processsession msdyn_proactive_eng_config_characteristic_ProcessSession

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_ProcessSession
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_proactive_eng_config_characteristic_SyncErrors

Many-To-One Relationship: syncerror msdyn_proactive_eng_config_characteristic_SyncErrors

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName msdyn_proactive_eng_config_characteristic_SyncErrors
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference