Proactive Engagement Configuration (msdyn_proactive_engagement_config) table/entity reference (Microsoft Dynamics 365 Customer Service)

2025-08-30

Messages

The following table lists the messages for the Proactive Engagement Configuration (msdyn_proactive_engagement_config) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_proactive_engagement_configs See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_proactive_engagement_configs See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_proactive_engagement_configs(msdyn_proactive_engagement_configid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Proactive Engagement Configuration (msdyn_proactive_engagement_config) table.

Property	Value
DisplayName	Proactive Engagement Configuration
DisplayCollectionName	Proactive Engagement Configuration
SchemaName	`msdyn_proactive_engagement_config`
CollectionSchemaName	`msdyn_proactive_engagement_configs`
EntitySetName	`msdyn_proactive_engagement_configs`
LogicalName	`msdyn_proactive_engagement_config`
LogicalCollectionName	`msdyn_proactive_engagement_configs`
PrimaryIdAttribute	`msdyn_proactive_engagement_configid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
IsCustomizable
msdyn_bot_failure_treatment_rate_threshold
msdyn_bot_failure_treatment_type
msdyn_description
msdyn_dialmode_type
msdyn_ignore_queue_hours
msdyn_max_calls_per_agent
msdyn_max_concurrent_calls
msdyn_name
msdyn_priority
msdyn_proactive_engagement_configId
msdyn_processing_order
msdyn_queue
msdyn_reserve_agent_capacity
msdyn_throttle_adjustment_percentage
msdyn_throttle_control_period
msdyn_throttle_metric
msdyn_throttle_threshold
msdyn_type
msdyn_workstream
OverriddenCreatedOn
OwnerId
OwnerIdType
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	`iscustomizable`
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_bot_failure_treatment_rate_threshold

Property	Value
Description	This indicates Proactive Engagement can continue making calls until the rate of failure reaches this threshold.
DisplayName	Bot Failure Treatment Rate Threshold
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_bot_failure_treatment_rate_threshold`
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	0

msdyn_bot_failure_treatment_type

Property	Value
Description	Determines how bot failures should affect Proactive Engagement dispatching behavior.
DisplayName	Bot Failure Treatment Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_bot_failure_treatment_type`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192360000
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_bot_failure_treatment_type`

msdyn_bot_failure_treatment_type Choices/Options

Value	Label
192360000	None
192360001	Suspend
192360002	Threshold

msdyn_description

Property	Value
Description	A short description of this Proactive Engagement Configuration.
DisplayName	Description
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_description`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_dialmode_type

Property	Value
Description	The dial model for this Proactive Engagement Configuration.
DisplayName	Dial mode type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_dialmode_type`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_dialmode_type`

msdyn_dialmode_type Choices/Options

Value	Label
100000000	Copilot
100000001	Progressive
100000002	Preview

msdyn_ignore_queue_hours

Property	Value
Description	Determines if deliveries should only be made during the hours defined on the Queue.
DisplayName	Ignore Queue Hours
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_ignore_queue_hours`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_ignore_queue_hours`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_max_calls_per_agent

Property	Value
Description	The maximum calls Proactive Engagement should have in flight per available agent.
DisplayName	Maximum Calls per Agent
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_max_calls_per_agent`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_max_concurrent_calls

Property	Value
Description	The maximum concurrent calls Proactive Engagement should have in flight at any point.
DisplayName	Maximum Concurrent Calls
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_max_concurrent_calls`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_priority

Property	Value
Description	The processing priority of this Proactive Engagement Configuration relative to others within this organization.
DisplayName	Priority
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_priority`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_priority`

msdyn_priority Choices/Options

Value	Label
1	Critical
2	High
3	Normal

msdyn_proactive_engagement_configId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Proactive Engagement Configuration
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_proactive_engagement_configid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_processing_order

Property	Value
Description	The order in which Proactive Engagement should process records that are ready to send.
DisplayName	Processing Order
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_processing_order`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	700610000
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_processing_order`

msdyn_processing_order Choices/Options

Value	Label
700610000	Earliest Scheduled Date
700610001	First In, First Out
700610002	Last In, First Out

msdyn_queue

Property	Value
Description
DisplayName	Queue
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_queue`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	queue

msdyn_reserve_agent_capacity

Property	Value
Description	Determine whether or not Proactive Engagement should reserve agents before placing calls in certain dial modes.
DisplayName	Reserve Agent Capacity
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_reserve_agent_capacity`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_reserve_agent_capacity`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_throttle_adjustment_percentage

Property	Value
Description	The percentage the existing rate should be adjusted up or down based on the value of the metric relative to the threshold.
DisplayName	Throttle Adjustment Percentage
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_throttle_adjustment_percentage`
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	1

msdyn_throttle_control_period

Property	Value
Description	The number of minutes to consider when calculating the value for the metric.
DisplayName	Throttle Control Period
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_throttle_control_period`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	1

msdyn_throttle_metric

Property	Value
Description	The metric that throttling should be based off of.
DisplayName	Throttle Metric
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_throttle_metric`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_throttle_metric`

msdyn_throttle_metric Choices/Options

Value	Label
192360000	Avg. Escalation Wait Time
192360001	Escalation Count
192360002	Abandonment Rate
192360003	Open Escalation Count

msdyn_throttle_threshold

Property	Value
Description	The threshold for the metric, if below we increment rate, if above we decrement rate.
DisplayName	Throttle Threshold
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_throttle_threshold`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_type

Property	Value
Description
DisplayName	Proactive outreach type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_type`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_proactive_engagement_config_msdyn_type`

msdyn_type Choices/Options

Value	Label
100000000	Voice
100000001	SMS

msdyn_workstream

Property	Value
Description
DisplayName	Workstream
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_workstream`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_liveworkstream

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Proactive Engagement Configuration
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_proactive_engagement_config_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Proactive Engagement Configuration
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_proactive_engagement_config_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique
ComponentState
CreatedBy
CreatedOn
CreatedOnBehalfBy
IsManaged
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OverwriteTime
OwnerIdName
OwnerIdYomiName
OwningBusinessUnit
OwningTeam
OwningUser
SolutionId
SupportingSolutionId
VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentidunique`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentstate`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	`componentstate`

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	`ismanaged`
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	`ismanaged`
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	`overwritetime`
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	SystemRequired
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	`solutionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	`supportingsolutionid`
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

business_unit_msdyn_proactive_engagement_config
lk_msdyn_proactive_engagement_config_createdby
lk_msdyn_proactive_engagement_config_createdonbehalfby
lk_msdyn_proactive_engagement_config_modifiedby
lk_msdyn_proactive_engagement_config_modifiedonbehalfby
msdyn_liveworkstream_msdyn_proactive_engagement_config_workstream
msdyn_proactive_engagement_config_queue_queue
owner_msdyn_proactive_engagement_config
team_msdyn_proactive_engagement_config
user_msdyn_proactive_engagement_config

business_unit_msdyn_proactive_engagement_config

One-To-Many Relationship: businessunit business_unit_msdyn_proactive_engagement_config

Property	Value
ReferencedEntity	`businessunit`
ReferencedAttribute	`businessunitid`
ReferencingAttribute	`owningbusinessunit`
ReferencingEntityNavigationPropertyName	`owningbusinessunit`
IsHierarchical
CascadeConfiguration	Archive: `Restrict` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_proactive_engagement_config_createdby

One-To-Many Relationship: systemuser lk_msdyn_proactive_engagement_config_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_proactive_engagement_config_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_proactive_engagement_config_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_proactive_engagement_config_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_proactive_engagement_config_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_proactive_engagement_config_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_proactive_engagement_config_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_liveworkstream_msdyn_proactive_engagement_config_workstream

One-To-Many Relationship: msdyn_liveworkstream msdyn_liveworkstream_msdyn_proactive_engagement_config_workstream

Property	Value
ReferencedEntity	`msdyn_liveworkstream`
ReferencedAttribute	`msdyn_liveworkstreamid`
ReferencingAttribute	`msdyn_workstream`
ReferencingEntityNavigationPropertyName	`msdyn_workstream`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_proactive_engagement_config_queue_queue

One-To-Many Relationship: queue msdyn_proactive_engagement_config_queue_queue

Property	Value
ReferencedEntity	`queue`
ReferencedAttribute	`queueid`
ReferencingAttribute	`msdyn_queue`
ReferencingEntityNavigationPropertyName	`msdyn_queue`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

owner_msdyn_proactive_engagement_config

One-To-Many Relationship: owner owner_msdyn_proactive_engagement_config

Property	Value
ReferencedEntity	`owner`
ReferencedAttribute	`ownerid`
ReferencingAttribute	`ownerid`
ReferencingEntityNavigationPropertyName	`ownerid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

team_msdyn_proactive_engagement_config

One-To-Many Relationship: team team_msdyn_proactive_engagement_config

Property	Value
ReferencedEntity	`team`
ReferencedAttribute	`teamid`
ReferencingAttribute	`owningteam`
ReferencingEntityNavigationPropertyName	`owningteam`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

user_msdyn_proactive_engagement_config

One-To-Many Relationship: systemuser user_msdyn_proactive_engagement_config

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`owninguser`
ReferencingEntityNavigationPropertyName	`owninguser`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem
msdyn_proactive_engagement_config_AsyncOperations
msdyn_proactive_engagement_config_BulkDeleteFailures
msdyn_proactive_engagement_config_DuplicateBaseRecord
msdyn_proactive_engagement_config_DuplicateMatchingRecord
msdyn_proactive_engagement_config_MailboxTrackingFolders
msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute
msdyn_proactive_engagement_config_PrincipalObjectAttributeAccesses
msdyn_proactive_engagement_config_ProcessSession
msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive
msdyn_proactive_engagement_config_SyncErrors

msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem

Many-To-One Relationship: msdyn_proactive_eng_config_characteristic msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem

Property	Value
ReferencingEntity	`msdyn_proactive_eng_config_characteristic`
ReferencingAttribute	`msdyn_proactive_engagement_configuration`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_eng_config_characteristic_proactive_engagement_configuration_msdyn_proactive_engagem`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_proactive_engagement_config_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_proactive_engagement_config_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_proactive_engagement_config_DuplicateBaseRecord

Property	Value
ReferencingEntity	`duplicaterecord`
ReferencingAttribute	`baserecordid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_DuplicateBaseRecord`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_proactive_engagement_config_DuplicateMatchingRecord

Property	Value
ReferencingEntity	`duplicaterecord`
ReferencingAttribute	`duplicaterecordid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_DuplicateMatchingRecord`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_proactive_engagement_config_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute

Many-To-One Relationship: msdyn_proactive_engagement_config_attribute msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute

Property	Value
ReferencingEntity	`msdyn_proactive_engagement_config_attribute`
ReferencingAttribute	`msdyn_proactive_engagement_config`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_msdyn_proactive_engagement_config_attribute`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_proactive_engagement_config_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_ProcessSession

Many-To-One Relationship: processsession msdyn_proactive_engagement_config_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive

Many-To-One Relationship: msdyn_proactive_engagement_config_status msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive

Property	Value
ReferencingEntity	`msdyn_proactive_engagement_config_status`
ReferencingAttribute	`msdyn_proactive_engagement_config`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_status_msdyn_proactive_engagement_config_msdyn_proactive`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_proactive_engagement_config_SyncErrors

Many-To-One Relationship: syncerror msdyn_proactive_engagement_config_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_proactive_engagement_config_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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