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Knowledge Base Record (KnowledgeBaseRecord) table/entity reference (Microsoft Dynamics 365 Customer Service)

Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities.

Note

The Microsoft Dynamics 365 Customer Service Knowledge Base Record (KnowledgeBaseRecord) table extends the Microsoft Dynamics 365 Knowledge Base Record (KnowledgeBaseRecord) table.

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

knowledgebaserecord_msdyn_bookingalerts

Many-To-One Relationship: msdyn_bookingalert knowledgebaserecord_msdyn_bookingalerts

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgebaserecord_msdyn_bookingalerts
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

knowledgebaserecord_msdyn_ocoutboundmessages

Many-To-One Relationship: msdyn_ocoutboundmessage knowledgebaserecord_msdyn_ocoutboundmessages

Property Value
ReferencingEntity msdyn_ocoutboundmessage
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgebaserecord_msdyn_ocoutboundmessages
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

knowledgebaserecord_msdyn_ocvoicemails

Many-To-One Relationship: msdyn_ocvoicemail knowledgebaserecord_msdyn_ocvoicemails

Property Value
ReferencingEntity msdyn_ocvoicemail
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName knowledgebaserecord_msdyn_ocvoicemails
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
knowledgebaserecord