Knowledge Base Record (KnowledgeBaseRecord) table/entity reference (Microsoft Dynamics 365)

2025-08-29

Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities.

Note

The Microsoft Dynamics 365 Knowledge Base Record (KnowledgeBaseRecord) table extends the Microsoft Dataverse Knowledge Base Record (KnowledgeBaseRecord) table.

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

knowledgebaserecord_BulkOperations
knowledgebaserecord_CampaignResponses
knowledgebaserecord_IncidentResolutions
knowledgebaserecord_msdyn_copilottranscripts
knowledgebaserecord_msdyn_ocliveworkitems
knowledgebaserecord_msdyn_ocsessions
knowledgebaserecord_msfp_alerts
knowledgebaserecord_msfp_surveyinvites
knowledgebaserecord_msfp_surveyresponses
knowledgebaserecord_OpportunityCloses
knowledgebaserecord_OrderCloses
knowledgebaserecord_QuoteCloses
KnowledgeBaseRecord_ServiceAppointments

knowledgebaserecord_BulkOperations

Many-To-One Relationship: bulkoperation knowledgebaserecord_BulkOperations

Property	Value
ReferencingEntity	`bulkoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_BulkOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_CampaignResponses

Many-To-One Relationship: campaignresponse knowledgebaserecord_CampaignResponses

Property	Value
ReferencingEntity	`campaignresponse`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_CampaignResponses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_IncidentResolutions

Many-To-One Relationship: incidentresolution knowledgebaserecord_IncidentResolutions

Property	Value
ReferencingEntity	`incidentresolution`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_IncidentResolutions`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_msdyn_copilottranscripts

Many-To-One Relationship: msdyn_copilottranscript knowledgebaserecord_msdyn_copilottranscripts

Property	Value
ReferencingEntity	`msdyn_copilottranscript`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_msdyn_copilottranscripts`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_msdyn_ocliveworkitems

Many-To-One Relationship: msdyn_ocliveworkitem knowledgebaserecord_msdyn_ocliveworkitems

Property	Value
ReferencingEntity	`msdyn_ocliveworkitem`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_msdyn_ocliveworkitems`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_msdyn_ocsessions

Many-To-One Relationship: msdyn_ocsession knowledgebaserecord_msdyn_ocsessions

Property	Value
ReferencingEntity	`msdyn_ocsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_msdyn_ocsessions`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_msfp_alerts

Many-To-One Relationship: msfp_alert knowledgebaserecord_msfp_alerts

Property	Value
ReferencingEntity	`msfp_alert`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_msfp_alerts`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_msfp_surveyinvites

Many-To-One Relationship: msfp_surveyinvite knowledgebaserecord_msfp_surveyinvites

Property	Value
ReferencingEntity	`msfp_surveyinvite`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_msfp_surveyinvites`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_msfp_surveyresponses

Many-To-One Relationship: msfp_surveyresponse knowledgebaserecord_msfp_surveyresponses

Property	Value
ReferencingEntity	`msfp_surveyresponse`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_msfp_surveyresponses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_OpportunityCloses

Many-To-One Relationship: opportunityclose knowledgebaserecord_OpportunityCloses

Property	Value
ReferencingEntity	`opportunityclose`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_OpportunityCloses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_OrderCloses

Many-To-One Relationship: orderclose knowledgebaserecord_OrderCloses

Property	Value
ReferencingEntity	`orderclose`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_OrderCloses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

knowledgebaserecord_QuoteCloses

Many-To-One Relationship: quoteclose knowledgebaserecord_QuoteCloses

Property	Value
ReferencingEntity	`quoteclose`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`knowledgebaserecord_QuoteCloses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

KnowledgeBaseRecord_ServiceAppointments

Many-To-One Relationship: serviceappointment KnowledgeBaseRecord_ServiceAppointments

Property	Value
ReferencingEntity	`serviceappointment`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`KnowledgeBaseRecord_ServiceAppointments`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

Many-to-Many relationships

These relationships are many-to-many. Listed by SchemaName.

KnowledgeBaseRecord_Incident
msdyn_customerasset_knowledgebaserecord
msdyn_ocliveworkitem_knowledgebaserecord
product_knowledgebaserecord

KnowledgeBaseRecord_Incident

See incident KnowledgeBaseRecord_Incident Many-To-Many Relationship

Property	Value
IntersectEntityName	`incidentknowledgebaserecord`
IsCustomizable	True
SchemaName	`KnowledgeBaseRecord_Incident`
IntersectAttribute	`knowledgebaserecordid`
NavigationPropertyName	`KnowledgeBaseRecord_Incident`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `9c95757d-e1c4-493a-a7e1-274d9293cff8`

msdyn_customerasset_knowledgebaserecord

See msdyn_customerasset msdyn_customerasset_knowledgebaserecord Many-To-Many Relationship

Property	Value
IntersectEntityName	`msdyn_msdyn_customerasset_knowledgebasere`
IsCustomizable	True
SchemaName	`msdyn_customerasset_knowledgebaserecord`
IntersectAttribute	`knowledgebaserecordid`
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_ocliveworkitem_knowledgebaserecord

See msdyn_ocliveworkitem msdyn_ocliveworkitem_knowledgebaserecord Many-To-Many Relationship

Property	Value
IntersectEntityName	`msdyn_msdyn_ocliveworkitem_knowledgebaser`
IsCustomizable	True
SchemaName	`msdyn_ocliveworkitem_knowledgebaserecord`
IntersectAttribute	`knowledgebaserecordid`
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

product_knowledgebaserecord

See product product_knowledgebaserecord Many-To-Many Relationship

Property	Value
IntersectEntityName	`msdyn_product_knowledgebaserecord`
IsCustomizable	True
SchemaName	`product_knowledgebaserecord`
IntersectAttribute	`knowledgebaserecordid`
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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