How do I connect remotely with non-work account?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeff Hoerr
0
Reputation points
I upgraded my home computer to Windows Pro which is a requirement for remote connection. Remote Desktop Connection has been retired, now Windows App is telling me I need a WORK Microsoft account. How do I connect with a Local account?
Windows for home | Windows 11 | Settings
8 answers
Sort by: Most helpful
-
-
Jeff Hoerr 0 Reputation points
2025-10-19T18:11:22.51+00:00 Home network. I am out of work. For 11 years I have used ConnectWise without issue and this is a nightmare.
-
EmilyS726 172.8K Reputation points Independent Advisor2025-10-19T18:34:42.2766667+00:00 Phone and computer in the same network?
Did you ever get the pop up on iphone to allow network access? Please confirm that.
If you still get error, please share the completely entire error message.
-
Jeff Hoerr 0 Reputation points
2025-10-24T15:27:17.4766667+00:00 Now iOS device and Windows PC are on the same network.
I am prompted to enter credentials for Domain\User or User@Domain.
If I enter my email address, what password should I use? If I use my Microsoft password, it says "Connecting to Mxxxxx" and "Configuring remote PC"...but keeps spinning.
If I enter "mstsc" on PC, it says:
Sign in to comment -
-
Jeff Hoerr 0 Reputation points
2025-10-23T19:51:48.2266667+00:00 Now iOS device and Windows PC are on the same network.
I am prompted to enter credentials for Domain\User or User@Domain.
If I enter my email address, what password should I use? If I use my Microsoft password, it says "Connecting to Mxxxxx" and "Configuring remote PC"...but keeps spinning.
If I enter "mstsc" on PC, it says: