Issue accessing recent Teams meeting transcripts via Graph API (missing since October 13, 2025)

Question

Issue accessing recent Teams meeting transcripts via Graph API (missing since October 13, 2025)

maytree T1 20

Hello,

Our company uses a script that leverages the Microsoft Graph API to automatically retrieve and download Teams meeting transcripts.

We create a separate Teams meeting for each student–teacher pair (each with a unique joinWebUrl) and script follows the following procedure to collect the transcripts:

Retrieve meeting details using the joinWebUrl:

GET https://graph.microsoft.com/v1.0/users/{user_id}/onlineMeetings?$filter=JoinWebUrl eq '{joinWebUrl}'

Use the returned id to list available transcripts for the meeting:

GET https://graph.microsoft.com/v1.0/users/{user_id}/onlineMeetings/{meeting_id}/transcripts

Download each transcript file using the transcriptContentUrl.

This process worked correctly until October 13, 2025, but since then, the response from the transcripts endpoint no longer includes newly created transcripts.

However, the same transcripts are visible and downloadable through the Teams web app.

Could you please help confirm the following:

Were there any changes to the GET /onlineMeetings/{meeting_id}/transcripts endpoint behavior or policy after October 13, 2025?
What could be causing recent transcripts to not appear in the Graph API response, and is there a workaround?

We can provide example meetings if needed.

Thank you for your assistance.

Prasad-MSFT 9,606 Reputation points Microsoft External Staff Moderator

2025-10-17T12:32:06.11+00:00

maytree T1, thank you for bringing this matter to our attention. Could you please share the tenant ID, request ID, and the timestamp of the failure? This will help us escalate the issue to the engineering team and check whether it's a known outage and if a fix is currently in progress.
Mark Thomas 0 Reputation points

2025-10-20T17:31:41.2966667+00:00

Thanks for such a thorough problem statement! Did some reading and it seems that though the Graph API endpoint GET /users/{userId}/onlineMeetings/{meetingId}/transcripts is documented to return the callTranscript objects for a scheduled online meeting, the endpoint has a known limitation: it doesn't support meetings created via the create onlineMeeting API which are not backed by a calendar event.

There is no publicly documented change on exactly 13 October 2025 stating “this endpoint behavior changed.” However, a bunch of other users in the forums have reported missing transcripts or incomplete results.

Given your scenario (worked until ~13 Oct, then stopped), some likely causes include:

The meeting type or creation mechanism changed (e.g., now non-calendar backed).

Newly created transcripts may be delayed or not yet indexed by the API when you query.

A tenant or admin policy/regulation changed that affects transcript generation or Graph visibility.

A permissions or access-policy change in your app registration or admin configuration.

I'd switch to using the /onlineMeetings/getAllTranscripts endpoint which returns transcripts for all meetings organized by a user, then filter on your joinWebUrl/meetingId.

Use change-notifications so you are alerted when transcripts are available instead of relying solely on polling.

If this data is business-critical and you cannot risk missing transcripts, consider a fallback mechanism: a meeting-bot or service that joins meetings and records/transcribes independently of the Graph API. For example, third-party services provide APIs that support meeting transcription across platforms.

Best of luck as you work through the Graph API issues!

Answer accepted by question author

0 additional answers

Your answer

Prasad-MSFT 9,606 Reputation points Microsoft External Staff Moderator

2025-10-17T12:32:06.11+00:00

maytree T1, thank you for bringing this matter to our attention. Could you please share the tenant ID, request ID, and the timestamp of the failure? This will help us escalate the issue to the engineering team and check whether it's a known outage and if a fix is currently in progress.
Mark Thomas 0 Reputation points

2025-10-20T17:31:41.2966667+00:00

Thanks for such a thorough problem statement! Did some reading and it seems that though the Graph API endpoint GET /users/{userId}/onlineMeetings/{meetingId}/transcripts is documented to return the callTranscript objects for a scheduled online meeting, the endpoint has a known limitation: it doesn't support meetings created via the create onlineMeeting API which are not backed by a calendar event.

There is no publicly documented change on exactly 13 October 2025 stating “this endpoint behavior changed.” However, a bunch of other users in the forums have reported missing transcripts or incomplete results.

Given your scenario (worked until ~13 Oct, then stopped), some likely causes include:

The meeting type or creation mechanism changed (e.g., now non-calendar backed).

Newly created transcripts may be delayed or not yet indexed by the API when you query.

A tenant or admin policy/regulation changed that affects transcript generation or Graph visibility.

A permissions or access-policy change in your app registration or admin configuration.

I'd switch to using the /onlineMeetings/getAllTranscripts endpoint which returns transcripts for all meetings organized by a user, then filter on your joinWebUrl/meetingId.

Use change-notifications so you are alerted when transcripts are available instead of relying solely on polling.

If this data is business-critical and you cannot risk missing transcripts, consider a fallback mechanism: a meeting-bot or service that joins meetings and records/transcribes independently of the Graph API. For example, third-party services provide APIs that support meeting transcription across platforms.

Best of luck as you work through the Graph API issues!

Answer 1

Hi @maytree T1

Thank you for posting your question in the Microsoft Q&A forum.

Currently, there's no documentation indicating that the behavior of the /onlineMeetings/{meeting_id}/transcripts endpoint has changed. It should still return callTranscript objects for meetings that meet the eligibility criteria. If transcripts are missing, it's typically due to scenario-specific constraints or permission issues, rather than an API update.

After reviewing, I found that this discussion may be related to the issue and could involve someone who encountered it before you. Unfortunately, it seems they were also unable to identify a definitive cause.

As forum moderators, we don’t have access to the internal systems or diagnostic tools required to investigate further due to privacy and security constraints. We recommend you submit a support request via Microsoft 365 admin center. Please include relevant API calls, timestamps, meeting IDs, joinWebUrls, and confirmation that transcripts are visible in Teams but missing via Graph. You can also reference this thread in your request.

In the meantime, you might consider these temporary workarounds:

Instead of calling GET /onlineMeetings/{meetingId}/transcripts for each meeting, you can:

-Use getAllTranscripts to retrieve all transcripts for a user within a date range in a single request. This helps avoid missing items due to indexing delays.
You can refer to: onlineMeeting: getAllTranscripts - Microsoft Graph v1.0 | Microsoft Learn.
-Subscribe to transcript creation events so your app is notified when a transcript is ready, rather than relying on repeated polling.
You can refer to: Get change notifications for transcripts and recordings using Microsoft Graph - Microsoft Graph | M…

I hope this information is helpful.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Teddie-D 6,630 Reputation points Microsoft External Staff Moderator

2025-10-20T08:13:50.8033333+00:00

Hi @maytree T1
I wanted to follow up and ensure the information provided was useful to you. If you have any new updates or further inquiries, please let me know. Thank you!
Teddie-D 6,630 Reputation points Microsoft External Staff Moderator

2025-10-22T06:50:21.54+00:00

Hi @maytree T1
May I know if you have got any chance to check my answer? If you need further assistance, please feel free to let me know. Thank you!

Share via

Issue accessing recent Teams meeting transcripts via Graph API (missing since October 13, 2025)

0 additional answers

Your answer