List transcripts: Graph API : Returns null value

Question

List transcripts: Graph API : Returns null value

August Infotech 0

Hello there,

Recently the Graph API V1.0 has started acting bit strange, I was able to get the output in value for List Transcript up-to 9th Sept 2025 and than suddenly it returns value to be null, I have cross verified the permissions, also tried accessing with v1.0 and beta it's same along with following approaches:

GET /me/onlineMeetings/{online-meeting-id}/transcripts

GET /users/{user-id}/onlineMeetings/{online-meeting-id}/transcripts

The documentation, I have followed is : https://free.blessedness.top/en-us/graph/api/onlinemeeting-list-transcripts?view=graph-rest-1.0&tabs=http#examples

I am not sure what changed, any insights will be greatly appreciated, I need to access the transcript id and recording id hence need the list of transcript and list of recordings, any clue what changed? and what I need to update at my end to have it working also, please note graph api explorer also gives the same value to be null result, also cross verified the transcript and recording both exists, and I am the organizer so all ground work is verified.

Hoping to hear soon.

thank you,

August Infotech 0 Reputation points

2025-10-16T12:05:41.8866667+00:00

Hello Kudos-Ng,

Thank you for the revert, It's an ongoing calendar event, so it doesn't expire, and I am first accessing the current day's calendar view and then extracting the event and it's joining url to get the relevant meeting id to further process. Please let me know if you need any further insight to help navigate the challenge.

I tried to execute the same code today and was able to get the data until 9th Sept, than it went dark, and today again it returned value, for the following dates:

10, 13, 14, and 15th Oct 2025.

Please help guide what to look into further to narrow down what caused this issue. As with such random behaviour doesn't help give confidence to utilize it for production. I look forward to hearing from you.

Thank you!
Prasad-MSFT 9,611 Reputation points Microsoft External Staff Moderator

2025-10-17T12:32:38.0766667+00:00

Hi August Infotech, thank you for bringing this matter to our attention. Could you please share the tenant ID, request ID, and the timestamp of the failure? This will help us escalate the issue to the engineering team and check whether it's a known outage and if a fix is currently in progress.

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August Infotech 0 Reputation points

2025-10-16T12:05:41.8866667+00:00

Hello Kudos-Ng,

Thank you for the revert, It's an ongoing calendar event, so it doesn't expire, and I am first accessing the current day's calendar view and then extracting the event and it's joining url to get the relevant meeting id to further process. Please let me know if you need any further insight to help navigate the challenge.

I tried to execute the same code today and was able to get the data until 9th Sept, than it went dark, and today again it returned value, for the following dates:

10, 13, 14, and 15th Oct 2025.

Please help guide what to look into further to narrow down what caused this issue. As with such random behaviour doesn't help give confidence to utilize it for production. I look forward to hearing from you.

Thank you!
Prasad-MSFT 9,611 Reputation points Microsoft External Staff Moderator

2025-10-17T12:32:38.0766667+00:00

Hi August Infotech, thank you for bringing this matter to our attention. Could you please share the tenant ID, request ID, and the timestamp of the failure? This will help us escalate the issue to the engineering team and check whether it's a known outage and if a fix is currently in progress.

Answer 1

Kudos-Ng 7,850 Microsoft External Staff Moderator

Hi August Infotech,

Thank you for posting your question in the Microsoft Q&A forum.

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

Based on the documentation for https://free.blessedness.top/en-us/graph/api/onlinemeeting-list-transcripts?view=graph-rest-1.0&tabs=http, there are several important notes to keep in mind:

The API retrieves callTranscript objects only for meetings that have not expired. If the meeting has expired according to Teams retention policies, the response will return null.
Private channel meetings are not supported at this time.
Meetings created using the create onlineMeeting API that are not associated with a calendar event are not supported.
There are differences in behavior across national clouds.

User's image

I also reviewed the https://free.blessedness.top/en-us/graph/whats-new-overview and did not find any recent changes related to transcripts or recordings. Additionally, I searched for similar reports but did not see any widely reported issues matching this behavior.

If this issue persists and your onlineMeeting does not fall under any of the scenarios mentioned above, I recommend raising it on the https://feedbackportal.microsoft.com/ to increase visibility and help the product team investigate further.

Hope the insights above helpful! If you have any further questions, please feel free to share.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Kudos-Ng 7,850 Reputation points Microsoft External Staff Moderator

2025-10-17T10:34:01.5966667+00:00
Hi August Infotech,

Thank you for providing additional details and confirming that your meeting does not fall under the exceptions mentioned in my previous response.

In an effort to find more insights, I came across a recent report that appears similar to your issue here: https://free.blessedness.top/en-us/answers/questions/5587670/issue-accessing-recent-teams-meeting-transcripts-v
It seems other users have experienced similar behavior, though at different timeframes, and there is still no definitive resolution published.

You might consider this temporary workaround:
Use getAllTranscripts instead of calling GET /onlineMeetings/{meetingId}/transcripts for each meeting. This endpoint retrieves all transcripts for a user within a specified date range in a single request, which can help avoid missing items due to indexing delays.
Documentation: https://free.blessedness.top/en-us/graph/api/onlinemeeting-getalltranscripts?view=graph-rest-1.0&tabs=http
Note: This API currently does not support transcripts from channel meetings, so consider using it for standard meetings as part of troubleshooting.

As forum moderators, we do not have access to internal diagnostic tools due to privacy and security constraints. Therefore, if the issue persists, we recommend submitting a support request via the Azure portal. Please include:

Relevant API calls and endpoints

Timestamps and meeting IDs

Request IDs

Confirmation that transcripts are visible in Teams but missing via Graph

I hope these suggestions help you narrow down the cause and troubleshoot effectively.
Kudos-Ng 7,850 Reputation points Microsoft External Staff Moderator

2025-10-20T10:24:39.93+00:00

Hi August Infotech,

Just checking in to see if you had a chance to review the previous response.

Your feedback would be very helpful in ensuring everything is on track.

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List transcripts: Graph API : Returns null value

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