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iOS App for Microsoft Loop keeps crashing at startup

Anonymous
2024-01-05T10:25:51+00:00

Hi

since version 2.80 the Microsoft Loop app for iOS keeps crashing at start up.

When I delete it and reinstall it works once or twice when opening. After that it does not work anymore.

It only shows the logo and then crashes.

First I thought it had to do with Microsoft Intune policies (because it showed there a message that data is now protected with corporate policies) when adding my work account. but even after reinstall when I do not add the work account and only my private microsoft account it keeps crashing.

I have iOS version 17.1.2 - but it worked before on that version.

Thanks for the feedback.

Microsoft 365 Insider | Loop | iOS
Microsoft 365 Insider | Loop | iOS
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2024-06-26T14:31:08+00:00

    My wife IPhone has the same problem. This is a personal phone Iphone 13 with all the latest updates and Loop update. When she open the shared project I sent her she get "OooPs something went wrong" and she cannot do anything. If she uninstall the app and reinstall it works for a 1 time use and then it crashes again with same message when she goes back into the app. It has been like this since she tried to use the app over 8 months ago.

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