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Unable to launch Access after Insider install 1802 9020.2003

Anonymous
2018-01-29T18:50:47+00:00

I installed the Insider build for Office 365 Sunday, version 1802 build 9020.2003

Now Access will not launch. Not having a problem with other apps that I can tell - Excel/Word/PowerPoint/OneNote/Outlook.

However, when I try to launch Access, I get the following:

"Automatic configuration of the current version of Microsoft Access has failed. Your database might not function correctly. This can occur if you do not have the necessary permission to install Microsoft Access on this computer."

I do have the necessary permission, so that isn't it. I've:

  • rebooted (Windows 10, build 1709)
  • Run a quick repair
  • Run a full online repair

Still won't launch.

It was working just fine on Friday with whatever the previous build of 1801 was.

Microsoft 365 Insider | Access | Windows

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  1. Anonymous
    2018-01-30T15:15:05+00:00

    The VB script from Office Support fixed it. 

    I would suggest whatever that script does be incorporated in some way to the office install so this doesn't happen to people. Major hassle.

    Thanks for the pointer.

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  2. Anonymous
    2018-01-30T17:23:50+00:00

    Glad to hear that got you sorted!

    -Jesse

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  3. Anonymous
    2018-01-31T00:50:36+00:00

    Can we get access to the VBScript without spending hours on the phone with Support first?

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  4. Anonymous
    2018-01-31T00:56:11+00:00

    That isn't something that we have access to. You would need to talk to Production support.

    -Jesse

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