Microsoft Print to PDF stops working on 2016 RDSH after installing KB4586830

Hi,

On the problematic servers, please check if there are files under below locations.

C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_amd64_
C:\Windows\System32\DriverStore\FileRepository\prnms009.inf_amd64_

If there is no file, you will need to copy the files from working machines to the problematic machines. And the dll file in the folders need to be registered via regsvr32.

https://support.microsoft.com/en-us/help/844592/how-to-register-a-dll-file
https://free.blessedness.top/en-us/windows-server/administration/windows-commands/regsvr32

Another thing you can try is to first uninstall the third party print driver if there is any, and then install the KB to see if the issue persists.

Thanks,
Eleven

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Have you found any answers? it looks like Microsoft gave up on my thread.
"Has anyone reported Print to PDF from MSTSC problems with KB4586786"

This happened to me again on a newly made RDSH.

Hi,

Exactly the same problem here with a RDS Sever (2019).

Any news or updates about this case ?

We've had this problem at various points over the last year with our RDS servers (Server 2016). Currently have the problem on 1 of our 6 RDS machines. Both the patch mentioned and the patch that supersedes it (KB4601318) create the problem on the server that is implicated with the issue mentioned above. Have a ticket open with Microsoft, but it appears to have been swept under the rug. We've rebuilt two servers this year because of this exact problem, and are dangerously close to just moving to a third party print to pdf utility because of the ongoing issues with Cumulative Updates and RDS servers. If anyone has any resolution to this, sounds like plenty of people will be thankful.