Win 11 Remote desktop toggle button doesn't work

Martin J88 35

Very weird behavior from remote desktop app - see gif. Control panel settings shows that remote desktop is allowed but I still cannot connect.

Anonymous

2023-04-06T18:16:04.19+00:00

Same issue for me also UDP disable also Radio switch stay or return OFF after click on CONFIRM
Sean Keone Harrison 5 Reputation points

2023-06-21T00:49:35.5+00:00

I have the exact same issue and wish someone would actually address the toggle switch problem directly!

Anyone that asks this exact question is getting general UDP fixes for after 22H etc... which has nothing to due with the toggle switch issue.

As far as I can tell the one glaring issue I see between my computer it is working on and the one it is not is that the computer name is missing from the one that is not working. I mean in the Settings/RDP Menu below the toggle switch it should state the computer name, but it is missing. On my computer RDP is working on the computer name is present in that area.

I have two identical computers I9-9900K Processors 64GB/96GB RAM, RTX-2080 Super/RTX-3070ti. Both are using MSI Z390 MEG ACE MB's with Windows 11 Pro.

One is running 3x500GB Samsung EVO 970 Plus in hardware (MB) Raid 0 the other is running an EVO 970 Plus 2TB.

The one that was my Windows Insider machine for years I was just finally able to get released from it in the latest major update. I'm fairly sure, but it probably was 22H. Remote desktop works fine on that computer.

The 2nd computer has been running Windows 10/11 Pro from the start via a retail license. Remote Desktop worked perfectly until the 22H update.

I have attempted every group policy & regedit fix out there and have yet to be able to fix this. I use to use my MacBook Pro to remote into both computers. I currently run the one RDP works on headless and use that one I can't remote into to RDP into it. But, this leaves me unable to remote into my main computer from my Mac using MS's RDP app...
Ddq 5 Reputation points

2023-07-01T23:12:57.46+00:00

I am in the same boat as SK. Tried all manner of workarounds. No joy. Oddly, Remote Desktop is enabled in the Control Panel, Security, but I cannot toggle RD on in Settings. It just stays Off and I can no longer remote into my PC. Beyond frustrating!
Paul C 25 Reputation points

2023-07-18T10:28:27.9866667+00:00

No Answer from me - I have the same problem.

I wonder if its an InTune setting - as all my devices this toggle wont switch. Yet, all devices signed in to basic AAD the toggle works.
Paul C 25 Reputation points

2023-07-24T19:22:34.1966667+00:00

FIXED

Change your network firewall in network settings from public to private then the remote desktop toggle will work :)
Paul C 25 Reputation points

2023-07-24T19:39:35.1833333+00:00

FIXED

Change your network firewall in network settings from public to private then the remote desktop toggle will work :)
Richard Mekkes 10 Reputation points

2023-12-05T22:11:56.88+00:00

What if this does not work, anything more I can try?
Fabian Geurts | Olileo 56 Reputation points

2023-12-07T07:01:08.2+00:00

I do have the exact same issue with all machines that are enrolled to InTune. Could this be a direction to search for that ?

Private connection : not working

UDP : not working
Sojiro84 0 Reputation points

2024-05-07T17:19:52.05+00:00

I got the same issue for a few weeks now.

Solutions here didn't help. RDP settings are enabled in the old settings window, but, as in the earlier screenshot, in the settings app, I can't enable it.

A coworker has the same issue, and our devices are also enrolled into InTune.
Paul Isaac 6 Reputation points

2024-10-08T14:42:04.4433333+00:00

This did not help. My network was already private/
Paul Isaac 6 Reputation points

2024-10-08T15:38:39.3266667+00:00

My device was setup with the Firewall enabled for all profiles (Domain/Private/Public) The domain profile was active as this is a Hybrid-joined device. I pushed out a policy that turned off the Firewall for all profiles. Synced the device, and the toggle button stuck. I then re-enabled the firewall and the connection disconnected and the toggle button went back to off. I have RDP enabled as an inbound rule, but it makes no difference. I even went as far as enabling all inbound connections by default. It still stays off. The only way I can get it to work is to disable the firewall for the Domain Profile. Interestingly, my Entra-Joined devices works perfectly with the Public Profile and the same Firewall policy applied.

The above image is an Entra-Joined device with the same Firewall policy applied.

The image below is a hybrid-joined device:

Now when I turn off the Firewall, this same device now works:

I so not have the time currently to go through each setting in my Firewall policy, but this is what they are, maybe someone else can figure out which one is causing this issue.

As I said earlier, this policy does not affect an Entra-Joined device using the Public Profiles, and the settings here are basically the same as the Domain and Private ones, so I am a little baffled.

7 answers

Ddq 5 Reputation points

2023-07-22T22:48:51.44+00:00

I solved this issue by resetting my Dell XPS8950 to factory/default settings. Oddly, doing so installed a newer build (22621.1992) of Windows 11 Pro 22H2 than the one I downloaded from Microsoft (Build 22621.1928) when I tried to do an in-place repair upgrade of Windows 11. In any event, the 1992 build solved all problems and I didn't need to muck about with UDP settings or the registry. I'm going to have to re-install some software, but it's nice to be able to remote into my machine again. Hope this helps.
Please sign in to rate this answer.
Paul C 25 Reputation points

2023-07-24T19:39:00.9333333+00:00

FIXED

Change your network firewall in network settings from public to private then the remote desktop toggle will work :)

Sean Keone Harrison 5 Reputation points

2023-07-25T01:01:07.4233333+00:00

Ddq I'm not in the position that my particular non-RDP machine to take such a drastic step!

Paul C. What are you new? Once again someone piping in with some nonsense. You think we left or set our ethernet settings to public after we tried every reg hack that has been forwarded along to us?

PS I've seen three major updates and still no Joy. I am pretty damn sure it has something to do with the comp name not showing up in the RDP sharing window...

Paul C 25 Reputation points

2023-07-26T08:59:21.9966667+00:00

@Sean Keone Harrison I'm merely stating my actual experience.

I have tested extensively on 3 machines. All 3 enrolled into AAD - 2 of these machines are also enrolled in inTune.

Flicking the W11 Settings Toggle (even though it stays off) does turn on remote desktop in the legacy Windows Control Panel, but will not allow a RDP session, as W11 Settings Toggles is still off.

Switching to 'Private Network' allows the W11 Settings toggle to work. and you can successfully initiate and RDP Session.

Hope tis helps...
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
MD&DD 0 Reputation points

2025-02-15T21:42:54.3533333+00:00

I just made mine to work! by going to firewall and doble click on allow apps through firewalls and doble click on remote desktop private box
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Win 11 Remote desktop toggle button doesn't work

7 answers

Your answer