office 365家庭版onedrive同步异常，但同一账号在除联想thinkpad之外的其他电脑上是正常的

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office 365家庭版onedrive同步异常，但同一账号在除联想thinkpad之外的其他电脑上是正常的

Zhongrong Zhang 20

通过 OneDrive 检查文件夹同步设置→"设置"→"帐户"→"选择文件夹"，在这里无法选择要同步的文件夹，这种问题如何解决？

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2 个其他答案

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Answer 1

Hi Zhongrong,

Thank you for posting in Microsoft Community.

Your OneDrive issue could be caused by a corrupted OneDrive installation or the way Windows handles Personal Vault. Microsoft has acknowledged that repeated unlocking of the vault can mess the background sync and missing OneDrive files might point to a failed install.

I'd suggest reinstalling OneDrive using the installer from Microsoft’s site. Also, try running this reset command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset. If that file path isn't there, OneDrive probably didn't install right. If that’s the case, get rid of any OneDrive stuff you find, restart your computer, and reinstall it with the newest setup file.

So, are you using Windows 11 on your Lenovo? Have you checked OneDrive web to see if it's just a problem with your device? Also, does the vault act weird for anyone else using the same account?

Let me know how it goes. I will be more than happy to assist you.

Regards,
Carlo

Answer 2

davidw 4,270

是无法弹出文件夹选取窗口吗？似乎记得某个旧版本的OneDrive，出现过这种状况。建议参照那份OneDrive经验总结文档，从OneDrive官网下载，当前的最新版v25.164.0824.0003，直接安装覆盖。若还有问题，再来登逐项排查。

davidw 4,270 信誉分

2025-10-07T05:21:36.4566667+00:00

更多的，参考 OneDrive 经验总结( 分_享_网_页 lanzoui.com/b669999 )。

Answer 3

Zhongrong Zhang 20

是最新版的OneDrive，已按照GPT提供的处理方案，多方式问询，多方式逐项排查，但是仍然有问题。每次登陆都需要解锁个人保管箱。解锁后运来被挂起文件照样一个都不能正常同步。经过反复安装，仍然找不到'C:\Usersllenovo\AppDaa\Local\Microsoft\OneDrive\onedrve.exe”，应该是安装失败，该如何安装才能解决这一问题。