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This article helps gather information about your issue by using the TroubleShootingScript (TSS) toolset before contacting Microsoft support.
Prerequisites
Refer to Introduction to TroubleShootingScript toolset (TSS) for prerequisites for the toolset to run properly.
Scenario: Windows Management Instrumentation (WMI)
TSS cmdlet
.\TSS.ps1 -Scenario UEX_WMI -netsh
TSS cmdlet description
Use this cmdlet when facing WMI connection failures such as 0x800706ba or an "access denied" error, or when querying WMI classes returns an error.
Scenario: Task Scheduler
TSS cmdlet
.\TSS.ps1 -Scenario UEX_Tsched
TSS cmdlet description
Use this cmdlet when running a scheduled task that fails with an error, or when the task status becomes abnormal, such as queued, or when the task's last run status is incorrect.
Scenario: Printing
TSS cmdlet
.\TSS.ps1 -start -UEX_Print -Procmon -netsh
TSS cmdlet description
Use this cmdlet when having network printing errors occur, when the client fails to print, or when the printing is slow.
Note
If the printing is slow, add the parameter -procmon to the end of the cmdlet.
Scenario: Windows Remote Management (WinRM)
TSS cmdlet
.\TSS.ps1 -Scenario UEX_WinRM
TSS cmdlet description
Use this command to collect data for any WinRM scenario. Run on both source and destination