Security Copilot in Microsoft Surface Management Portal

Microsoft Security Copilot is a cloud-based AI platform that provides a natural language Copilot experience that can be used to provide information and resolve issues. Surface Management Portal provides a centralized platform to manage and monitor Surface devices at scale. Surface Management Portal integration with Microsoft Copilot for Security helps Surface device administrators be more efficient, and resolve hardware issues faster and at scale.

Copilot for Surface Management Portal provides visibility into your environment's applicable warranty and protection plan coverage, whichever is longer (Coverage), and end-of-servicing timelines. Additionally, it offers insights into various aspects of device management, including compliance policies, malware protection, and other threats to reduce risks.

Know before you begin

If you're new to Security Copilot, you should familiarize yourself with it by reading these articles:

• What is Microsoft Security Copilot?
• Microsoft Security Copilot experiences
• Get started with Microsoft Security Copilot
• Understand authentication in Microsoft Security Copilot
• Prompting in Microsoft Security Copilot

Security Copilot integration in Microsoft Surface Management Portal

If you use Microsoft Surface Management Portal in the same tenant as Security Copilot, then you can use Security Copilot to get insights from your Surface Management Portal data.

There are Surface Management Portal capabilities built into Security Copilot, and you can use prompts to get more information, including:

• Information about your device fleet, including summary on coverage, and end of service and support.
• Details about issues with specific devices, so you can troubleshoot more quickly and easily.
• Information to help you learn about safeguarding and improving the lifetime of your Surface devices.

Key features

Copilot for Surface Management Portal brings the capabilities of Security Copilot to the Microsoft Surface Management Portal admin center, enabling you to respond to Surface device issues and escalations quickly. Bringing AI to the Surface Management Portal allows teams to immediately understand coverage of their device fleet and determine remediation steps in a timely manner. You can also learn more about protecting your organizations devices from malware and other threats, so that you can reduce risks.

With Copilot, you can use natural language to ask questions and get actionable insights. As you type your query, an intelligent search matches your request to built-in prompts from Intune and dynamically suggests relevant options. These suggestions update as you refine your question, allowing you to make it more specific or try alternative wording if needed.

Additionally, Copilot chat lets you query Microsoft documentation directly. While typing, the Check documentation section dynamically updates to reflect your question. Selecting this prompt takes you to the relevant knowledge base content, ensuring you have quick access to Microsoft documentation.

Enable the Security Copilot Integration in Surface Management Portal

Copilot for Surface Management Portal is included with Security Copilot. There aren't any other licensing requirements needed to use Copilot for Surface Management Portal. Ensure that you have provisioned sufficient security compute units to leverage this capability. For more information, see Get started with Microsoft Security Copilot and Manage usage of security compute units in Security Copilot.

Enable integration of Security Copilot:

1. Sign in to the Security Copilot portal.

2. In the prompt bar, select the Sources button located next to the send button.

3. In Manage Sources, activate the Surface Management Portal plugin.

4. Close the plugin pane.

Sample Surface Management Portal prompts

Once you have set up Security Copilot, you can start using Copilot for Surface Management Portal by selecting one of the available prompts.

Sample prompts:

• Troubleshoot Surface devices.
• List all my Surface device models' end of service date.
• Generate a warranty coverage report for all devices.
• What are the best practices for protecting Surface devices?

Provide feedback

If you think that the output is incorrect, submit feedback and include details about what you're seeing. This feedback helps improve the Copilot experience.

Every Copilot response contains two Feedback buttons – a thumbs up when the response is what you expected, and a thumbs down when the response is not what you expected.

Privacy and data security in Security Copilot

To understand how Security Copilot handles your prompts and the output data that it retrieves from the service, see Privacy and data security in Microsoft Security Copilot.

Responsible AI FAQ in Microsoft Security Copilot

At Microsoft, we take our commitment to responsible AI seriously. Security Copilot is being developed in accordance with our AI principles. To learn more about how Microsoft approaches responsible AI for Security Copilot, see Responsible AI FAQ.