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New to the RTC Client API version 1.2 are call control features that allow traditional PSTN-type call controls such as forward, hold, and transfer (or refer). The call control features listed below are available on the IRTCSessionCallControl interface.
| Topic | Description |
|---|---|
| Hold | Places an existing call on hold. If the call is already on hold, the session state does not change. This allows the user to place a call on hold when a new call comes in and then switch between the two calls. |
| UnHold | Places an existing call off hold and returns it to the connected state. |
| Forward | Forwards a call that is in the incoming state. |
| Transfer | Transfers an existing call to another user. |