Install CRM 2015 for Outlook without an Internet connection

Applies To: Dynamics CRM 2015, Dynamics CRM Online

This section applies to Microsoft Dynamics CRM for Outlook when you use either Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online.

There may be occasions when you have to install Microsoft Dynamics CRM 2015 for Outlook where there is no Internet connection available. Common occasions are when you are creating virtual demonstration environments, such as when you use Hyper-V, and environments that use firewalls or other security requirements that block Internet access.

To install Dynamics CRM for Outlook without an Internet connection, you must first download all prerequisite components. To do this, you will need a computer that has an Internet connection to download all the prerequisites beforehand.

Notice that, when you download the Microsoft Dynamics CRM 2015 ISO from MSDN, or have a physical DVD that you are installing from, you will already have all of the prerequisites downloaded. However, if you download the Dynamics CRM for Outlook installation media from the Microsoft Download Center, you must manually build the prerequisite folder structure.

In This Topic

Step 1: Extract the Dynamics CRM for Outlook installation files

Step 2: Create the dependent and optional software subfolders

Step 3: Download the prerequisite files

Step 4: Run Dynamics CRM for Outlook Setup

Step 1: Extract the Dynamics CRM for Outlook installation files

First, create a folder on your local computer and then download the CRM for Outlook installation package. It doesn't matter what name you give the folder where you extract the Dynamics CRM for Outlook files. For example, you can name the folder CRMforOutlookwithoutInternet.

After you complete this step there should be several files and folders under the CRMforOutlookwithoutInternet folder you created, including SetupClient.exe.

Step 2: Create the dependent and optional software subfolders

Create the following subfolders directly under the Redist folder.

1. dotNETFX

2. ReportViewer

3. SQLCE

4. SQLExpr – Required if you use the Go offline capability with Dynamics CRM for Outlook 

5. SQLExprRequiredSp - Required in order to upgrade SQL Express 2008 to 2012. Not required for a new install of SQL Express 2012.

6. VCRedist

7. VCRedist10

8. WindowsIdentityFoundation

9. SQLSystemCLRTypes

After you are finished the CRMforOutlookwithoutInternet folder looks similar to this.

Step 3: Download the prerequisite files

Download the prerequisite components and copy them into the appropriate subfolders as indicated in the following list.

1. dotNETFX

   Description	File name and direct download link
   Microsoft .NET Framework 4.5.2 (Offline Installer (64 and 32-bit))	NDP452-KB2901907-x86-x64-AllOS-ENU.exe

2. ReportViewer

   Description	File name and direct download link
   Microsoft Report Viewer 2012 Runtime	ReportViewer.msi

3. SQLCE

   Description	File name and direct download link
   Microsoft SQL Server Compact 4.0 SP1 (64-bit)	SSCERuntime_x64-ENU.exe
   Microsoft SQL Server Compact 4.0 SP1 (32-bit)	SSCERuntime_x86-ENU.exe

4. SQLExpr

   Description	File name and direct download link
   SQL Express 2012 Express SP2 x86 (32-bit, used by both 64 and 32-bit versions of Dynamics CRM for Outlook)	SQLEXPR_x86_ENU.exe

5. SQLExprRequiredSp

   Description	File name and direct download link
   SQL Express 2008 R2 SP3	SQLEXPR_x86_ENU.exe

6. VCRedist

   Description	File name and direct download link
   Microsoft Visual C++ 2013 Redistributable (64-bit)	vcredist_x64.exe
   Microsoft Visual C++ 2013 Redistributable (32-bit)	vcredist_x86.exe

7. VCRedist10

   Description	File name and direct download link
   Microsoft Visual C++ Redistributable SP 1 (64-bit)	vcredist_x64.exe
   Microsoft Visual C++ Redistributable SP 1 (32-bit)	vcredist_x86.exe

8. WindowsIdentityFoundation

   Description	File name and direct download link
   Windows Identity Foundation, Windows 7 (64-bit)	Windows6.1-KB974405-x64.msu
   Windows Identity Foundation, Windows 7 (32-bit)	Windows6.1-KB974405-x86.msu

   Note

   By default, Windows Identity Framework is already included with Windows 8 and Windows 10.

9. SQLSysClrTypes

   Description	File name and direct download link
   SQLSysClrTypes.msi (64-bit)	SQLSysClrTypes
   SQLSysClrTypes.msi (32-bit)	SQLSysClrTypes

   Important

   After downloading the SQLSysClrTypes.msi file, you must rename it according to the bitness of the client. Rename SQLSysClrTypes.msi to: SQLSysClrTypes_x86.msi for the 32-bit client; SQLSysClrTypes_x64.msi for the 64-bit client.

Step 4: Run Dynamics CRM for Outlook Setup

Now that you have all the Dynamics CRM for Outlook installation files and prerequisites downloaded and saved in the correct folders, you can run Dynamics CRM for Outlook Setup (SetupClient.exe) without an Internet connection.

See Also

Advanced deployment options for Microsoft Dynamics CRM for Outlook

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