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| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | 
Jun 9, 2025 |
Business value
Agent users can react to agent responses with a thumbs-up or thumbs-down feedback control. The agent analytics page in Copilot Studio aggregates and presents this information.
Makers can use this feedback to understand user satisfaction and identify potential areas for improvement.
Feature details
Makers can get user feedback on agent responses and use that feedback to improve an agent's performance. By default, the user feedback feature is on for all new and existing Copilot Studio custom agents. Makers can turn off this feature in the agent settings.
Users can give feedback in these channels:
- Test chat
- Demo website
- Custom website
- Webchat SDK
- Teams
Agent users can add comments when they send their feedback. You can see the comments in the conversation transcript table in your Dataverse store.
Analytics collects user feedback and shows the total number of reactions. It also shows how many reactions are thumbs-up and how many are thumbs-down.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.