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Remote device action: update cellular data plan

The update cellular data plan remote action lets you remotely activate an eSIM cellular plan on supported iOS/iPadOS devices, making it easier to manage connectivity for users without physical SIM cards.

Prerequisites

Device platform requirements

This remote action supports the following platforms:

  • iOS/iPadOS

Roles requirements

To execute this remote action, at a minimum, use an account that has one of the following roles:

  • Help Desk Operator
  • School Administrator
  • Custom role that includes:
    • The permission Remote tasks/Update cellular data plan
    • Permissions that provide visibility into and access to managed devices in Intune (for example, Organization/Read, Managed devices/Read)

Remotely update the cellular data plan from the Intune admin center

  1. In the Microsoft Intune admin center, select Devices > All devices.
  2. From the devices list, select a device.
  3. At the top of the device overview pane, find the row of remote action icons. Select Update cellular data plan (preview). Screenshot of updating cellular data plan
  4. Enter the activation server URL for your mobile carrier and select Update cellular plan.

User experience

When you select the Update cellular data plan action, the device receives a command to activate the eSIM cellular data plan. The user experience on the device is as follows:

  • Cellular data starts working.
  • The active cellular data plan is listed in the cellular section of the Settings app on the device.

For more information about devices that support eSIM, see the Apple support article Using Dual SIM with an eSIM.