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Access to this page requires authorization. You can try changing directories.
Use the Autopilot Reset remote action in Intune to prepare a Windows device for reuse while maintaining its Microsoft Entra ID and Intune enrollment. Autopilot Reset removes user data, settings, and apps, and reapplies the original device configuration.
The reset preserves key settings, including Wi-Fi profiles and credentials, allowing the device to reconnect automatically after the reset. Region, language, and keyboard settings are also retained.
Autopilot Reset is designed for scenarios where a device needs to be repurposed or reassigned. It returns the device to a fully configured, IT-approved state without requiring a full reimage.
For more information, see Windows Autopilot Reset.
Requirements
Platform requirements
This remote action supports the following platforms:
- Windows
Role and permission requirements
To run this remote action, use an account with at least one of the following roles:
- Help Desk Operator
- School Administrator
- Custom role that includes:
- The permission Remote tasks/Wipe
- Permissions that provide visibility into and access to managed devices in Intune (for example, Organization/Read, Managed devices/Read)
How to use Autopilot reset from the Intune admin center
- In the Microsoft Intune admin center, select Devices > All devices.
- From the devices list, select a device.
- At the top of the device overview pane, find the row of remote action icons. Select Autopilot reset.
- To confirm, select Yes.
Reference links
- Configuration service provider (CSP) used to initiate the remote action: RemoteWipe CSP
- Microsoft Graph API: wipe action