Get started with Dragon admin center

In this article, we'll cover the prerequisites before you can start conducting actions in Dragon admin center.

Purchase licenses

Complete purchasing licenses through your Microsoft representatives or a certified Microsoft partner.

• If you have a Microsoft Customer Agreement (MCA) or Microsoft Customer Agreement for Enterprise (MCA-E), contact your Microsoft representative to purchase licenses.
• If you are a customer working with a certified Microsoft partner, contact your partner to purchase, manage your licenses, and more. For more information, see: For partners: Admin on behalf of

For more information on Microsoft Dragon Copilot licenses, see: Licensing

License and user role assignment

If you're new to Microsoft, once purchase is complete, by default, the individual who purchased the licenses becomes the global administrator in your Microsoft 365 tenant. You can either assume this role for yourself or delegate it to another individual in the organization. For more information, see: About admin roles in the Microsoft 365 admin center. If you're already working with other Microsoft products and have a presence in Microsoft 365, you need to reach out to either your current global administrator or another individual in your organization with the Entra role permitted to assign licenses.

For partner role and license assignment, see: For partners: Admin on behalf of

For more information on Microsoft 365, see the Microsoft 365 admin center help.

Assign licenses to users within the organization

Prerequisites

Within the scope of the Microsoft 365 admin center there are several Entra roles that can assign licenses to other individuals within the organization depending on your business needs. To assign Dragon Copilot licenses, you need the following permissions:

• Global administrator

• User administrator

For a full list of roles that can assign licenses, see: Microsoft Entra built-in roles

How to enable

In Microsoft 365 admin center, go to Active Users or Licenses to assign licenses to various users:

• Users > Active Users: You can view and assign licenses for individual users.

• Billing > Licenses: You can bulk assign licenses to up to 20 users. For more information, see: Assign or unassign licenses to a group in Microsoft 365 admin center

Role of a Dragon administrator

Once license assignment is complete, you can assign additional Entra roles to users in your organization depending on your business needs. To use Dragon admin center, Global administrators can assign the Dragon administrator role to another user as a lower privileged role or continue in their role as Global administrator.

To assign the Dragon administrator role to a user in your organization, do the following:

1. Open Microsoft Entra from the list of admin centers in Microsoft 365.

2. Open the Users tab and select the user you want to assign the role.

3. Select Assigned roles > Add assignments and assign the Dragon administrator role.

Users with the Dragon administrator role can do the following:

• Provision products.
• Create organization hierarchies.
• Manage the configuration of EHR-embedded versions of Dragon Copilot.
• Manage healthcare groups.
• Configure Dragon Copilot, including managing settings and library items.
• Create, manage, and view support tickets in Dragon admin center for their organization. For more information, see: Dragon admin center help and support
• Create, manage and monitor billing plans for the licenses purchased by their organization through Dragon admin center. Additional roles might be required. For more information, see: Licensing

For more information, see: End-to-end workflow overview

Best practices

Global administrators can use Microsoft 365 admin center out-of-the-box capabilities to support group based licensing and assigning roles.

For automatic group-based licensing, do the following:

1. Create a security group.
2. Assign licenses to the group.
3. Add the users in the organization who will be using the product to the group.
4. Identify an individual who can serve as the security group owner so they can control who can join this group and have automatic license assignment.

For assigning the Dragon administrator role to one or more individuals:

1. Create a second security group for administering the product via Dragon admin center.
2. Assign the Dragon administrator role to this group.
3. Add the users who will be administering the product into this group.

Alternatively, set up a PIM just-in-time rule for the users to have group elevation so they are automatically assigned the Dragon administrator role.

However you prefer for your certified Microsoft partner to manage your Dragon admin center workflows end to end, you can delegate these administrative tasks to your partner. For more information, see: For partners: Admin on behalf of

Next steps