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| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | 
Oct 1, 2024 |
- |
Business value
In a business landscape that changes fast, companies often need to evolve the portfolio of products they sell. Whether it's adding new products, changing existing products, or adding entire new product lines and categories, it's often time consuming to create and manage product (item) information. Copilot can significantly reduce this effort and accelerate the time to market for new products, which means you have more time to focus on what matters most, your business.
Feature details
Product (item) information is spread across several pages. Because of this spread, creating and managing product information can take a lot of time. You need to look up information for existing items, paste values, and make sure the new product is ready to transact. Creating variants, dimensions, units of measure, and other item-related information also takes extra time. This extra time delays when new products are ready for the market.
Copilot helps you add items by reusing information from similar items. Copilot can suggest the following information:
- Substitutions (in preview)
- Dimensions (planned)
- Variants (planned)
- Units of Measure (planned)
When you manage product information, Copilot helps by suggesting data from similar products (items). With Copilot assistance, you reduce the time it takes to create a product. You also make sure your products are ready to transact faster than ever before.
In this release, you get a foundation that helps you define similar products (items). You can store similar or interchangeable products on the Item Substitution Entry page. Copilot helps add this information for current products by searching the database for similar products.
Note
- You can use this feature as a production-ready preview for production and sandbox environments in any country localization. Production-ready previews are subject to supplemental terms of use. For more information, see Supplemental terms of use for Dynamics 365 preview.
- Microsoft supports this feature in English only. While you can use it in other languages, it might not work as expected. Language quality can vary based on your interaction or system settings. This variation can affect accuracy and the user experience.
- AI-generated content might be incorrect.
Security, privacy, and AI
Copilot is built on Microsoft's comprehensive approach to enterprise security, privacy, compliance, and responsible AI. Our philosophy is that your data is your data. We don't use customer data in Business Central to train AI models. See the FAQ for Copilot data security and privacy for Dynamics 365 and Power Platform.
Try it out
Copilot is available only for Business Central online. To try this feature, sign in to your Business Central environment, go to the Items list, and turn on the Substitutes Exist link for any item. Then select the Suggest substitutions action.
Tell us what you think
We're excited to have you with us on our Copilot journey.
Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at aka.ms/bcIdeas, or join the partner discussion on the Dynamics 365 Business Central Partner Community Network on Viva Engage (formerly Yammer) to help shape the future of AI in Business Central.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.