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Correct errors in service invoices

Enabled for Public preview General availability
Users, automatically Mar 1, 2024 Apr 1, 2024

Business value

Mistakes happen, so you need a way to quickly correct them. This update gives you more flexibility and efficiency when managing service contracts and invoices by making it easier to fix mistakes.

Feature details

You can delete service invoices that have service ledger entries. This capability lets you fix errors and make changes to service invoices without losing data. For example, if you forget to assign a product posting group to a G/L account, you can add the group and then recreate the service invoice.

Use the Delete action to delete a service invoice. When you delete the invoice, the system posts a corrective service ledger entry. The system restores the invoicing date and invoicing period in the service contract so you can create the invoice again. You can revert multiple invoices, but you must revert them in order, starting with the last invoice. Business Central doesn't let you delete a service invoice if you change the invoicing period or the prepaid toggle in the related service contract. To delete these invoices, first delete the invoices before you make these changes.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Tell us what you think

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Additional resources

Create service invoices or credit memos (docs)