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What is Dynamics 365 guidance?Dynamics 365 guidance documentation and other resources
Find proven guidance and best practices to help you implement and manage business solutions with Dynamics 365 apps.
Reference architectures
- Copilot in Customer Service architecture
- Saga pattern with Dataverse or Dynamics 365
- Dynamics 365 for travel and hospitality
- Scheduled data exports from Dynamics 365 customer engagement apps to CSV file
- Dynamics 365 Project Operations to Field Service integration architecture
- Introduction to reference architectures for digital contact centers
Documentation and training
Navigate to documentation for Dynamics 365 and Power Platform apps and components.
Dynamics 365 documentation
Hub page with links to documentation and training for each app.
Power Platform documentation
Analyze data, build solutions, automate processes, and create virtual agents.
Power Platform guidance
Provides information to help you create and implement the business and technology strategies necessary for your organization to succeed with Microsoft Power Platform.
Dynamics 365 training
Find free e-learning content from Microsoft here.
Troubleshooting guide for Dynamics 365
Landing page with links to content for troubleshooting and answers to frequently asked questions across Dynamics 365 apps.
Privacy and personal data for Microsoft Dynamics 365
Landing page for compliance and Dynamics 365.