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SLA table/entity reference (Microsoft Dynamics 365 Field Service)

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Note

The Microsoft Dynamics 365 Field Service SLA table extends the Microsoft Dynamics 365 SLA table.

Customized columns/attributes

Microsoft Dynamics 365 Field Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

ObjectTypeCode

Changes from ObjectTypeCode (Microsoft Dataverse)

ObjectTypeCode Choices/Options

Value Label
1083 Opportunity Line
1085 Quote Line
1089 Order Line
11181 Requirement Organization Unit
11182 Booking Setup Metadata
11183 Actual
11184 Requirement Group
11185 Client Extension
11186 Configuration
11187 Requirement Relationship
11188 Requirement Characteristic
11189 Bookable Resource Association
11209 Three-Dimensional Model
11210 Booking Alert
11211 Booking Alert Status
11212 Booking Change
11213 Booking Rule
11214 Business Closure
11215 Organizational Unit
11216 Priority
11217 Requirement Resource Category
11218 Requirement Resource Preference
11219 Requirement Status
11220 Resource Requirement
11221 Resource Requirement Detail
11222 Resource Territory
11223 Schedule Board Setting
11224 Scheduling Parameter
11225 System User Scheduler Setting
11226 Fulfillment Preference
11227 Time Group Detail
11228 Transaction Origin
11229 Work Template
11230 Optimization Request
11231 Requirement Change
11232 Requirement Dependency
11233 Scheduling Feature Flag
11234 Scheduling Scope
11235 Inspection Template
11236 Inspection Attachment
11237 Inspection Template Version
11238 Inspection
11239 Inspection Response
11240 Time Entry
11241 Time Source
11242 Payment Term
11243 Purchase Order
11244 Purchase Order Product
11245 Purchase Order Receipt
11246 Purchase Order Receipt Product
11247 Ship Via
11248 Tax Code
11249 Tax Code Detail
11250 Warehouse
11251 Agreement
11252 Agreement Booking Date
11253 Agreement Booking Incident
11254 Agreement Booking Product
11255 Agreement Booking Service
11256 Agreement Booking Service Task
11257 Agreement Booking Setup
11258 Agreement Invoice Date
11259 Agreement Invoice Product
11260 Agreement Invoice Setup
11261 Agreement Substatus
11262 Booking Journal
11263 Booking Timestamp
11264 Purchase Order Business Process
11265 Case to Work Order Business Process
11266 Agreement Business Process
11267 Work Order Business Process
11268 Entitlement Application
11269 Field Service Price List Item
11270 Field Service Setting
11271 Field Service SLA Configuration
11272 Field Service System Job
11273 Incident Type
11274 Incident Type Characteristic
11275 Incident Type Product
11276 Incident Type Service
11277 Incident Type Service Task
11278 Incident Types Setup
11279 Incident Type Requirement Group
11280 Inventory Adjustment
11281 Inventory Adjustment Product
11282 Inventory Journal
11283 Inventory Transfer
11284 Order Invoicing Date
11285 Order Invoicing Product
11286 Order Invoicing Setup
11287 Order Invoicing Setup Date
11288 Payment
11289 Payment Detail
11290 Payment Method
11291 Postal Code
11292 Product Inventory
11293 Purchase Order Bill
11294 Purchase Order SubStatus
11295 Quote Booking Incident
11296 Quote Booking Product
11297 Quote Booking Service
11298 Quote Booking Service Task
11299 Quote Booking Setup
11300 Quote Invoicing Product
11301 Quote Invoicing Setup
11302 Resource Pay Type
11303 RMA
11304 RMA Product
11305 RMA Receipt
11306 RMA Receipt Product
11307 RMA SubStatus
11308 RTV
11309 RTV Product
11310 RTV Substatus
11311 Service Task Type
11312 Time Off Request
11313 Unique Number
11314 Work Order
11315 Work Order Characteristic (Deprecated)
11316 Work Order Details Generation Queue (Deprecated)
11317 Work Order Incident
11318 Work Order Product
11319 Resource Restriction (Deprecated)
11320 Work Order Service
11321 Work Order Service Task
11322 Work Order Substatus
11323 Work Order Type
11325 Bookable Resource Booking Quick Note
11326 Field Service Frontline Worker Configuration
11329 Incident Type Suggestion Result
11330 Incident Type Suggestion Run History
11331 Incident Type Resolution
11332 Insurance
11333 Not-to-exceed
11334 Asset Suggestion
11335 Problematic Asset Feedback
11336 Resolution
11337 Trade
11338 Trade Coverage
11341 Work order not-to-exceed
11342 Work Order Resolution
11343 CFS - IoT Alert Process Flow
11344 Geolocation Settings
11345 Geolocation Tracking
11346 Entity Configuration
11347 Geofence
11348 Geofence Event
11349 Geofencing Settings
11350 Field Service Summary Configuration
11351 MobileSource

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_bookingalert_sla_slaid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slaid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_bookingalert_sla_slainvokedid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slainvokedid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
sla