RTV Product (msdyn_rtvproduct) table/entity reference (Microsoft Dynamics 365 Field Service)

2025-08-29

Records products to be returned on an RTV

Messages

The following table lists the messages for the RTV Product (msdyn_rtvproduct) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /msdyn_rtvproducts(msdyn_rtvproductid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_rtvproducts See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_rtvproducts(msdyn_rtvproductid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Restore` Event: True	Restore	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_rtvproducts(msdyn_rtvproductid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_rtvproducts See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_rtvproducts(msdyn_rtvproductid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_rtvproducts(msdyn_rtvproductid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_rtvproducts(msdyn_rtvproductid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the RTV Product (msdyn_rtvproduct) table.

Property	Value
DisplayName	RTV Product
DisplayCollectionName	RTV Products
SchemaName	`msdyn_rtvproduct`
CollectionSchemaName	`msdyn_rtvproducts`
EntitySetName	`msdyn_rtvproducts`
LogicalName	`msdyn_rtvproduct`
LogicalCollectionName	`msdyn_rtvproducts`
PrimaryIdAttribute	`msdyn_rtvproductid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_Description
msdyn_LineOrder
msdyn_name
msdyn_Product
msdyn_Quantity
msdyn_RMA
msdyn_RMAProduct
msdyn_RTV
msdyn_rtvproductId
msdyn_TotalCreditAmount
msdyn_Unit
msdyn_UnitCreditAmount
msdyn_Warehouse
msdyn_WorkOrder
msdyn_WorkOrderProduct
OverriddenCreatedOn
OwnerId
OwnerIdType
statecode
statuscode
TimeZoneRuleVersionNumber
TransactionCurrencyId
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Shows the sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_Description

Property	Value
Description	Type a description of the product.
DisplayName	Description
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_description`
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_LineOrder

Property	Value
Description	Shows the order of this product within the RTV.
DisplayName	Line Order
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_lineorder`
RequiredLevel	ApplicationRequired
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_name

Property	Value
Description	Enter the name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_Product

Property	Value
Description	Product to return
DisplayName	Product
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_product`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	product

msdyn_Quantity

Property	Value
Description	Enter the quantity returned.
DisplayName	Quantity
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_quantity`
RequiredLevel	ApplicationRequired
Type	Double
ImeMode	Auto
MaxValue	1000000000
MinValue	0
Precision	2

msdyn_RMA

Property	Value
Description	Originating RMA if item was returned from customer
DisplayName	RMA
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_rma`
RequiredLevel	None
Type	Lookup
Targets	msdyn_rma

msdyn_RMAProduct

Property	Value
Description	Originating RMA Product if item was returned from customer
DisplayName	RMA Product
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_rmaproduct`
RequiredLevel	None
Type	Lookup
Targets	msdyn_rmaproduct

msdyn_RTV

Property	Value
Description	RTV this line item relates to
DisplayName	RTV
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_rtv`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_rtv

msdyn_rtvproductId

Property	Value
Description	Shows the entity instances.
DisplayName	RTV Product
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_rtvproductid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_TotalCreditAmount

Property	Value
Description	Shows the total Amount to be credited on this item.
DisplayName	Total Credit Amount
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_totalcreditamount`
RequiredLevel	None
Type	Money
ImeMode	Auto
IsBaseCurrency	False
MaxValue	1000000000
MinValue	0
Precision	2
PrecisionSource	0 (Precision property)

msdyn_Unit

Property	Value
Description	Unit for this product
DisplayName	Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_unit`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	uom

msdyn_UnitCreditAmount

Property	Value
Description	Enter the unit amount to be credited.
DisplayName	Unit Credit Amount
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_unitcreditamount`
RequiredLevel	None
Type	Money
ImeMode	Auto
IsBaseCurrency	False
MaxValue	1000000000
MinValue	0
Precision	2
PrecisionSource	0 (Precision property)

msdyn_Warehouse

Property	Value
Description	Warehouse from where this product is returned
DisplayName	Warehouse
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_warehouse`
RequiredLevel	None
Type	Lookup
Targets	msdyn_warehouse

msdyn_WorkOrder

Property	Value
Description	Originating Work Order if item was returned from customer
DisplayName	Work Order
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_workorder`
RequiredLevel	None
Type	Lookup
Targets	msdyn_workorder

msdyn_WorkOrderProduct

Property	Value
Description	Originating Work Order Product if item was returned from customer
DisplayName	Work Order Product
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_workorderproduct`
RequiredLevel	None
Type	Lookup
Targets	msdyn_workorderproduct

OverriddenCreatedOn

Property	Value
Description	Shows the date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the RTV Product
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_rtvproduct_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the RTV Product
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_rtvproduct_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

TransactionCurrencyId

Property	Value
Description	Unique identifier of the currency associated with the entity.
DisplayName	Currency
IsValidForForm	True
IsValidForRead	True
LogicalName	`transactioncurrencyid`
RequiredLevel	None
Type	Lookup
Targets	transactioncurrency

UTCConversionTimeZoneCode

Property	Value
Description	Shows the time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ExchangeRate
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
msdyn_totalcreditamount_Base
msdyn_unitcreditamount_Base
OwnerIdName
OwnerIdYomiName
OwningBusinessUnit
OwningTeam
OwningUser
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Shows who created the record on behalf of another user.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ExchangeRate

Property	Value
Description	Shows the exchange rate for the currency associated with the entity with respect to the base currency.
DisplayName	Exchange Rate
IsValidForForm	True
IsValidForRead	True
LogicalName	`exchangerate`
RequiredLevel	None
Type	Decimal
ImeMode	Disabled
MaxValue	100000000000
MinValue	1E-10
Precision	10
SourceTypeMask	0

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Shows who last updated the record on behalf of another user.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

msdyn_totalcreditamount_Base

Property	Value
Description	Shows the value of the total credit amount in the base currency.
DisplayName	Total Credit Amount (Base)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_totalcreditamount_base`
RequiredLevel	None
Type	Money
ImeMode	Disabled
IsBaseCurrency	True
MaxValue	922337203685477
MinValue	-922337203685477
Precision	2
PrecisionSource	0 (Precision property)

msdyn_unitcreditamount_Base

Property	Value
Description	Shows the value of the unit credit amount in the base currency.
DisplayName	Unit Credit Amount (Base)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_unitcreditamount_base`
RequiredLevel	None
Type	Money
ImeMode	Disabled
IsBaseCurrency	True
MaxValue	922337203685477
MinValue	-922337203685477
Precision	2
PrecisionSource	0 (Precision property)

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_msdyn_rma_msdyn_rtvproduct_RMA
msdyn_msdyn_rmaproduct_msdyn_rtvproduct_RMAProduct
msdyn_msdyn_rtv_msdyn_rtvproduct_RTV
msdyn_msdyn_warehouse_msdyn_rtvproduct_Warehouse
msdyn_msdyn_workorder_msdyn_rtvproduct_WorkOrder
msdyn_msdyn_workorderproduct_msdyn_rtvproduct_WorkOrderProduct
msdyn_product_msdyn_rtvproduct_Product

msdyn_msdyn_rma_msdyn_rtvproduct_RMA

One-To-Many Relationship: msdyn_rma msdyn_msdyn_rma_msdyn_rtvproduct_RMA

Property	Value
ReferencedEntity	`msdyn_rma`
ReferencedAttribute	`msdyn_rmaid`
ReferencingAttribute	`msdyn_rma`
ReferencingEntityNavigationPropertyName	`msdyn_rma`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_rmaproduct_msdyn_rtvproduct_RMAProduct

One-To-Many Relationship: msdyn_rmaproduct msdyn_msdyn_rmaproduct_msdyn_rtvproduct_RMAProduct

Property	Value
ReferencedEntity	`msdyn_rmaproduct`
ReferencedAttribute	`msdyn_rmaproductid`
ReferencingAttribute	`msdyn_rmaproduct`
ReferencingEntityNavigationPropertyName	`msdyn_rmaproduct`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_rtv_msdyn_rtvproduct_RTV

One-To-Many Relationship: msdyn_rtv msdyn_msdyn_rtv_msdyn_rtvproduct_RTV

Property	Value
ReferencedEntity	`msdyn_rtv`
ReferencedAttribute	`msdyn_rtvid`
ReferencingAttribute	`msdyn_rtv`
ReferencingEntityNavigationPropertyName	`msdyn_rtv`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

msdyn_msdyn_warehouse_msdyn_rtvproduct_Warehouse

One-To-Many Relationship: msdyn_warehouse msdyn_msdyn_warehouse_msdyn_rtvproduct_Warehouse

Property	Value
ReferencedEntity	`msdyn_warehouse`
ReferencedAttribute	`msdyn_warehouseid`
ReferencingAttribute	`msdyn_warehouse`
ReferencingEntityNavigationPropertyName	`msdyn_warehouse`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_workorder_msdyn_rtvproduct_WorkOrder

One-To-Many Relationship: msdyn_workorder msdyn_msdyn_workorder_msdyn_rtvproduct_WorkOrder

Property	Value
ReferencedEntity	`msdyn_workorder`
ReferencedAttribute	`msdyn_workorderid`
ReferencingAttribute	`msdyn_workorder`
ReferencingEntityNavigationPropertyName	`msdyn_workorder`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_workorderproduct_msdyn_rtvproduct_WorkOrderProduct

One-To-Many Relationship: msdyn_workorderproduct msdyn_msdyn_workorderproduct_msdyn_rtvproduct_WorkOrderProduct

Property	Value
ReferencedEntity	`msdyn_workorderproduct`
ReferencedAttribute	`msdyn_workorderproductid`
ReferencingAttribute	`msdyn_workorderproduct`
ReferencingEntityNavigationPropertyName	`msdyn_workorderproduct`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_product_msdyn_rtvproduct_Product

One-To-Many Relationship: product msdyn_product_msdyn_rtvproduct_Product

Property	Value
ReferencedEntity	`product`
ReferencedAttribute	`productid`
ReferencingAttribute	`msdyn_product`
ReferencingEntityNavigationPropertyName	`msdyn_product`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_msdyn_rtvproduct_msdyn_rmareceiptproduct_RTVProduct
msdyn_rtvproduct_msdyn_bookingalerts

msdyn_msdyn_rtvproduct_msdyn_rmareceiptproduct_RTVProduct

Many-To-One Relationship: msdyn_rmareceiptproduct msdyn_msdyn_rtvproduct_msdyn_rmareceiptproduct_RTVProduct

Property	Value
ReferencingEntity	`msdyn_rmareceiptproduct`
ReferencingAttribute	`msdyn_rtvproduct`
ReferencedEntityNavigationPropertyName	`msdyn_msdyn_rtvproduct_msdyn_rmareceiptproduct_RTVProduct`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_rtvproduct_msdyn_bookingalerts

Many-To-One Relationship: msdyn_bookingalert msdyn_rtvproduct_msdyn_bookingalerts

Property	Value
ReferencingEntity	`msdyn_bookingalert`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_rtvproduct_msdyn_bookingalerts`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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