Entitlement Application (msdyn_entitlementapplication) table/entity reference (Microsoft Dynamics 365 Field Service)

2025-08-29

Entitlement Application that will drive automatic application when the work was performed for Service Account, Customer Asset, Asset Category, Incident Type and Entitlement.

Messages

The following table lists the messages for the Entitlement Application (msdyn_entitlementapplication) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /msdyn_entitlementapplications(msdyn_entitlementapplicationid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_entitlementapplications See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_entitlementapplications(msdyn_entitlementapplicationid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Restore` Event: True	Restore	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_entitlementapplications(msdyn_entitlementapplicationid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_entitlementapplications See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_entitlementapplications(msdyn_entitlementapplicationid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_entitlementapplications(msdyn_entitlementapplicationid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_entitlementapplications(msdyn_entitlementapplicationid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Entitlement Application (msdyn_entitlementapplication) table.

Property	Value
DisplayName	Entitlement Application
DisplayCollectionName	Entitlement Applications
SchemaName	`msdyn_entitlementapplication`
CollectionSchemaName	`msdyn_entitlementapplications`
EntitySetName	`msdyn_entitlementapplications`
LogicalName	`msdyn_entitlementapplication`
LogicalCollectionName	`msdyn_entitlementapplications`
PrimaryIdAttribute	`msdyn_entitlementapplicationid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_assetcategory
msdyn_customerasset
msdyn_entitlement
msdyn_entitlementapplicationId
msdyn_incidenttype
msdyn_name
msdyn_serviceaccount
OverriddenCreatedOn
OwnerId
OwnerIdType
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_assetcategory

Property	Value
Description	Entitlement Application record will only drive automatic application when the work was performed for this Customer Asset Category. If populated with other fields, then both must be true.
DisplayName	Asset Category
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_assetcategory`
RequiredLevel	None
Type	Lookup
Targets	msdyn_customerassetcategory

msdyn_customerasset

Property	Value
Description	Entitlement Application record will only drive automatic application when the work was performed for this customer asset. If populated with other fields, both must be true.
DisplayName	Customer Asset
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_customerasset`
RequiredLevel	None
Type	Lookup
Targets	msdyn_customerasset

msdyn_entitlement

Property	Value
Description	Entitlement Application record will only drive automatic application for this related Entitlement.
DisplayName	Entitlement
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_entitlement`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	entitlement

msdyn_entitlementapplicationId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Entitlement Application
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_entitlementapplicationid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_incidenttype

Property	Value
Description	Entitlement Application record will only drive automatic application when the work was performed related to this incident type. If populated with other fields, both must be true.
DisplayName	Incident Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_incidenttype`
RequiredLevel	None
Type	Lookup
Targets	msdyn_incidenttype

msdyn_name

Property	Value
Description	The name of entitlement application name
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_serviceaccount

Property	Value
Description	Entitlement Application record will only drive automatic application when the work was performed for this service account. If populated with other fields, both must be true.
DisplayName	Service Account
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_serviceaccount`
RequiredLevel	None
Type	Lookup
Targets	account

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Entitlement Application
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_entitlementapplication_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Entitlement Application
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_entitlementapplication_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OwnerIdName
OwnerIdYomiName
OwningBusinessUnit
OwningTeam
OwningUser
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_account_msdyn_entitlementapplication_serviceaccount
msdyn_entitlement_msdyn_entitlementapplication_entitlement
msdyn_msdyn_customerasset_msdyn_entitlementapplication_customerasset
msdyn_msdyn_customerassetcategory_msdyn_entitlementapplication_assetcategory
msdyn_msdyn_incidenttype_msdyn_entitlementapplication_incidenttype

msdyn_account_msdyn_entitlementapplication_serviceaccount

One-To-Many Relationship: account msdyn_account_msdyn_entitlementapplication_serviceaccount

Property	Value
ReferencedEntity	`account`
ReferencedAttribute	`accountid`
ReferencingAttribute	`msdyn_serviceaccount`
ReferencingEntityNavigationPropertyName	`msdyn_serviceaccount`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `Cascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_entitlement_msdyn_entitlementapplication_entitlement

One-To-Many Relationship: entitlement msdyn_entitlement_msdyn_entitlementapplication_entitlement

Property	Value
ReferencedEntity	`entitlement`
ReferencedAttribute	`entitlementid`
ReferencingAttribute	`msdyn_entitlement`
ReferencingEntityNavigationPropertyName	`msdyn_entitlement`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_customerasset_msdyn_entitlementapplication_customerasset

One-To-Many Relationship: msdyn_customerasset msdyn_msdyn_customerasset_msdyn_entitlementapplication_customerasset

Property	Value
ReferencedEntity	`msdyn_customerasset`
ReferencedAttribute	`msdyn_customerassetid`
ReferencingAttribute	`msdyn_customerasset`
ReferencingEntityNavigationPropertyName	`msdyn_customerasset`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_customerassetcategory_msdyn_entitlementapplication_assetcategory

One-To-Many Relationship: msdyn_customerassetcategory msdyn_msdyn_customerassetcategory_msdyn_entitlementapplication_assetcategory

Property	Value
ReferencedEntity	`msdyn_customerassetcategory`
ReferencedAttribute	`msdyn_customerassetcategoryid`
ReferencingAttribute	`msdyn_assetcategory`
ReferencingEntityNavigationPropertyName	`msdyn_assetcategory`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_incidenttype_msdyn_entitlementapplication_incidenttype

One-To-Many Relationship: msdyn_incidenttype msdyn_msdyn_incidenttype_msdyn_entitlementapplication_incidenttype

Property	Value
ReferencedEntity	`msdyn_incidenttype`
ReferencedAttribute	`msdyn_incidenttypeid`
ReferencingAttribute	`msdyn_incidenttype`
ReferencingEntityNavigationPropertyName	`msdyn_incidenttype`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

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