Edit

Share via


SLA table/entity reference (Microsoft Dynamics 365)

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Note

The Microsoft Dynamics 365 SLA table extends the Microsoft Dataverse SLA table.

Customized columns/attributes

Microsoft Dynamics 365 modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

ObjectTypeCode

Changes from ObjectTypeCode (Microsoft Dataverse)

ObjectTypeCode Choices/Options

Value Label
3 Opportunity
4 Lead
16 AccountLeads
17 ContactInvoices
18 ContactQuotes
19 ContactOrders
20 Service Contract Contact
21 ProductSalesLiterature
22 ContactLeads
24 LeadCompetitors
25 OpportunityCompetitors
26 CompetitorSalesLiterature
27 LeadProduct
32 Sales Process Instance
112 Case
113 Child Incident Count
123 Competitor
952 Phone To Case Process
953 Opportunity Sales Process
954 Lead To Opportunity Sales Process
1004 Competitor Address
1006 Competitor Product
1010 Contract
1011 Contract Line
1013 Discount
1017 Lead Address
1022 Price List
1024 Product
1025 Product Association
1026 Price List Item
1028 Product Relationship
1038 Sales Literature
1048 Property
1049 Property Option Set Item
1055 Unit
1056 Unit Group
1070 Sales Attachment
1080 Discount List
1083 Opportunity Product
1084 Quote
1085 Quote Product
1088 Order
1089 Order Product
1090 Invoice
1091 Invoice Product
1141 Characteristic
1142 Rating Value
1144 Rating Model
1145 Bookable Resource Booking
1146 Bookable Resource Booking Header
1147 Bookable Resource Category
1148 Bookable Resource Characteristic
1149 Bookable Resource Category Assn
1150 Bookable Resource
1151 Bookable Resource Group
1152 Booking Status
1235 Property Association
1333 Property Instance
2011 Contract Template
4000 Facility/Equipment
4001 Service
4002 Resource
4005 Scheduling Group
4006 Resource Specification
4007 Resource Group
4009 Site
4010 Resource Expansion
4206 Case Resolution
4208 Opportunity Close
4209 Order Close
4211 Quote Close
4214 Service Activity
4215 Commitment
4300 Marketing List
4301 Marketing List Member
4400 Campaign
4401 Campaign Response
4402 Campaign Activity
4403 Campaign Item
4404 Campaign Activity Item
4405 Bulk Operation Log
4406 Quick Campaign
4421 Bookable Resource Booking to Exchange Id Mapping
4503 Opportunity Relationship
4545 Entitlement Template Product
6363 Entitlement Product
7272 Entitlement Contact
9700 Entitlement
9701 Entitlement Channel
9702 Entitlement Template
9703 Entitlement Template Channel
9704 Entitlement Entity Allocation Type Mapping
9931 Incident KnowledgeBaseRecord
9942 Topic Model Configuration
9943 Topic Model Execution History
9944 Topic Model
9946 Topic History
9948 Text Analytics Topic
9954 Knowledge Article Incident
10115 ProcessStageParameter
10116 Saving Rule
10117 Tag
10118 Tagged Flow Session
10119 Tagged Process
10120 Workflow Metadata
10121 Work Queue
10122 Work Queue Item
10123 Desktop Flow Binary
10124 Flow Aggregation
10125 Flow Log
10126 Flow Run
10127 Approval Process
10128 Approval Stage Approval
10129 Approval Stage Condition
10130 Approval Stage Intelligent
10131 Approval Stage Order
10132 Action Approval Model
10133 Approval
10134 Approval Request
10135 Approval Response
10136 Approval Step
10137 Await All Action Approval Model
10138 Await All Approval Model
10139 Basic Approval Model Data
10140 Flow Approval
10149 Connection Reference
10150 UnstructuredFileSearchEntity
10151 UnstructuredFileSearchRecord
10152 DVFileSearch
10153 DVFileSearchAttribute
10154 DVFileSearchEntity
10155 DVTableSearch
10156 DVTableSearchAttribute
10157 DVTableSearchEntity
10158 AICopilot
10159 AIPluginAuth
10160 AI Plugin Conversation Starter
10161 AI Plugin Conversation Starter Mapping
10162 AI Plugin Governance
10163 AI Plugin Governance Extended
10164 AIPluginOperationResponseTemplate
10165 AIPluginTitle
10166 SideloadedAIPlugin
10167 AIPlugin
10168 AIPluginExternalSchema
10169 AIPluginExternalSchemaProperty
10170 AIPluginInstance
10171 AIPluginOperation
10172 AIPluginOperationParameter
10173 AIPluginUserSetting
10175 AI Configuration Search
10176 Data Processing Event
10177 AI Document Template
10178 AI Event
10179 AI Model Catalog
10181 AI Builder Feedback Loop
10182 AI Form Processing Document
10183 AI Object Detection Image
10184 AI Object Detection Label
10185 AI Object Detection Bounding Box
10186 AI Object Detection Image Mapping
10188 AI Builder Dataset
10189 AI Builder Dataset File
10190 AI Builder Dataset Record
10191 AI Builder Datasets Container
10192 AI Builder File
10193 AI Builder File Attached Data
10194 AI Evaluation Configuration
10195 AI Evaluation Metric
10196 AI Evaluation Run
10197 AI Optimization
10198 AI Optimization Private Data
10199 AI Test Case
10200 AI Test Case Document
10201 AI Test Case Input
10202 AI Test Run
10203 AI Test Run Batch
10204 Help Page
10205 Tour
10206 BotContent
10207 ConversationTranscript
10208 Copilot
10209 Copilot component
10210 Copilot component collection
10221 Comment
10222 Governance Configuration
10223 Fabric AISkill
10224 App Insights Metadata
10225 Dataflow Connection Reference
10226 Schedule
10227 Dataflow Template
10228 Dataflow DatalakeFolder
10229 Data Movement Service Request
10230 Data Movement Service Request Status
10231 DMS Sync Request
10232 DMS Sync Status
10233 Knowledge Asset Configuration
10234 Module Run Detail
10235 QnA
10236 Salesforce Structured Object
10237 Salesforce Structured QnA Config
10238 Workflow Action Status
10239 Allowed MCP Client
10240 FederatedKnowledgeCitation
10241 FederatedKnowledgeConfiguration
10242 FederatedKnowledgeEntityConfiguration
10243 FederatedKnowledgeMetadataRefresh
10244 IntelligentMemory
10245 Knowledge FAQ
10246 Form Mapping
10247 Copilot Interactions
10248 PDF Setting
10249 Activity File Attachment
10250 Teams chat
10251 Service Configuration
10252 SLA KPI
10253 Integrated search provider
10254 Knowledge Management Setting
10255 Knowledge Federated Article
10256 Knowledge Federated Article Incident
10257 Search provider
10258 Knowledge Article Image
10259 Knowledge Configuration
10260 Knowledge Interaction Insight
10261 Knowledge Search Insight
10262 Favorite knowledge article
10263 Knowledge article language setting
10264 Knowledge Article Attachment
10265 Knowledge personalization
10266 Knowledge Article Template
10267 Knowledge search personal filter config
10268 Knowledge search filter
10270 msdyn_historicalcaseharvestbatch
10271 msdyn_historicalcaseharvestrun
10272 Interim Update Knowledge Article
10273 Knowledge Harvest Job Record
10274 Attribute Cluster Config
10275 Entity Cluster Configuration
10276 SupportUserTable
10277 FxExpression
10278 Function
10279 Plug-in
10280 PowerfxRule
10281 Planner Business Scenario
10282 Planner Sync Action
10283 Email Address Configuration
10284 Ms Graph Resource To Subscription
10285 Virtual Entity Metadata
10286 Background Operation
10287 Report Parameter
10288 MobileOfflineProfileExtension
10289 MobileOfflineProfileItemFilter
10290 TeamMobileOfflineProfileMembership
10291 UserMobileOfflineProfileMembership
10292 OrganizationDataSyncSubscription
10293 OrganizationDataSyncSubscriptionEntity
10294 OrganizationDataSyncSubscriptionFnoTable
10295 OrganizationDataSyncFnoState
10296 OrganizationDataSyncState
10297 ArchiveCleanupInfo
10298 ArchiveCleanupOperation
10299 BulkArchiveConfig
10300 BulkArchiveFailureDetail
10301 BulkArchiveOperation
10302 BulkArchiveOperationDetail
10303 EnableArchivalRequest
10304 MetadataForArchival
10305 ReconciliationEntityInfo
10306 ReconciliationEntityStepInfo
10307 ReconciliationInfo
10308 RetentionCleanupInfo
10309 RetentionCleanupOperation
10310 RetentionConfig
10311 RetentionFailureDetail
10312 RetentionOperation
10313 RetentionOperationDetail
10314 RetentionSuccessDetail
10315 CertificateCredential
10316 Notification
10317 User Rating
10318 Mobile App
10319 Insights Store Data Source
10320 Insights Store Virtual Entity
10321 RoleEditorLayout
10322 Deleted Record Reference
10323 Restore Deleted Records Configuration
10324 App Action
10325 App Action Migration
10326 App Action Rule
10329 Card
10330 Card State Item
10333 Entity link chat configuration
10334 SharePoint Managed Identity
10335 AI Insight Card
10336 AI Skill Config
10337 Suggested Action
10338 Suggested Action Criteria
10339 Data Workspace
10340 Plan
10341 Plan Artifact
10342 Plan Attachment
10343 UX Agent Component
10344 UX Agent Component Revision
10345 UX Agent Project
10346 UX Agent Project File
10347 Agent Conversation Message
10348 Agent Conversation Message File
10349 Rich Text Attachment
10350 Custom Control Extended Setting
10351 Timeline Pin
10352 Virtual Connector Data Source
10353 Virtual Table Column Candidate
10355 PM Analysis History
10356 PM Business Rule Automation Config
10357 PM Calendar
10358 PM Calendar Version
10359 PM Inferred Task
10360 PM Process Extended Metadata Version
10361 PM Process Template
10362 PM Process User Settings
10363 PM Process Version
10364 PM Recording
10365 PM Simulation
10366 PM Tab
10367 PM Template
10368 PM View
10369 Analysis Component
10370 Analysis Job
10371 Analysis Override
10372 Analysis Result
10373 Analysis Result Detail
10374 Solution Health Rule
10375 Solution Health Rule Argument
10376 Solution Health Rule Set
10377 Power BI Dataset
10378 powerbidatasetapdx
10379 Power BI Mashup Parameter
10380 Power BI Report
10381 powerbireportapdx
10382 File Upload
10383 AppEntitySearchView
10384 MainFewShot
10385 MakerFewShot
10386 SearchAttributeSettings
10387 SearchCustomAnalyzer
10388 SearchRelationshipSettings
10389 SearchResultsCache
10390 Search Telemetry
10391 TextDataRecordsIndexingStatus
10392 ViewAsExampleQuestion
10393 CopilotExampleQuestion
10394 CopilotGlossaryTerm
10395 CopilotSynonyms
10396 Site Component
10397 Site
10398 Site Language
10399 Power Pages Site Published
10400 Site Source File
10403 External Identity
10404 Invitation
10405 Invite Redemption
10406 Portal Comment
10407 Setting
10408 Multistep Form Session
10412 Ad Placement
10413 Column Permission
10414 Column Permission Profile
10415 Content Snippet
10416 Basic Form
10417 Basic Form Metadata
10418 List
10419 Table Permission
10420 Page Template
10421 Poll Placement
10422 Power Pages Core Entity DS
10423 Publishing State
10424 Publishing State Transition Rule
10425 Redirect
10426 Shortcut
10427 Site Marker
10428 Site Setting
10429 Web File
10430 Multistep Form
10431 Multistep Form Metadata
10432 Form Step
10433 Web Link
10434 Web Link Set
10435 Web Page
10436 Web Page Access Control Rule
10437 Web Role
10438 Website
10439 Website Access
10440 Website Language
10441 Web Template
10448 Power Pages Scan Report
10449 PowerPagesDDOSAlert
10450 Power Pages Log
10451 PowerPagesManagedIdentity
10452 Power Pages Site AI Feedback
10458 Catalog Submission Files
10459 Package Submission Store
10460 indexedtrait
10461 processor registration
10462 signal
10463 signal registration
10464 trait
10465 trait registration
10466 List Operation
10467 Marketing Form Display Attributes
10468 Database Version
10469 Upgrade Run
10470 Upgrade Step
10471 Upgrade Version
10472 Activity monitor
10473 Originating Queue Mapping
10475 Unified Routing Setup Tracker
10476 Available Times
10477 Available Times Data Source
10478 resource group data source
10479 Virtual Resource Group Resource
10480 Migration tracker
10481 Asset Category Template Association
10482 Asset Template Association
10483 Customer Asset
10486 Customer Asset Attachment
10487 Customer Asset Category
10488 Functional Location
10489 Functional Location Type
10490 Location Template Association
10491 Functional Location Type Template Association
10492 Property Definition
10493 Property Asset Association
10494 Property Location Association
10495 Property Log
10496 Property Template Association
10497 Template For Properties
10498 Warranty
10505 IoT Alert
10506 IoT Device
10507 IoT Device Category
10508 IoT Device Command
10509 IoT Device Command Definition
10510 IoT Device Data History
10511 IoT Device Property
10512 IoT Device Registration History
10513 IoT Device Visualization Configuration
10514 IoT Field Mapping
10515 IoT Property Definition
10516 IoT Provider
10517 IoT Provider Instance
10518 IoT Settings
10521 IoT Alert to Case Process
10523 Playbook Callable Context
10524 Playbook activity
10525 Playbook activity attribute
10526 [DEPRECATED] Playbook category
10527 Playbook
10528 [DEPRECATED] Playbook template
10530 admin_settings_entity
10531 Collab Space Team Association
10532 CRM Connection
10533 Derived insights related entity
10534 Entity derived insights
10535 External CRM
10536 External Record
10537 Lead Intelligence Insight
10538 Lead Intelligence Insight Entity Link
10539 msdyn_rawinsight
10540 msdyn_rawinsightentitylink
10541 Tagged Record
10542 Copilot for Sales customer list
10543 msdyn_vivaentitysetting
10544 msdyn_vivaorgextensioncred
10545 msdyn_vivaorgsetting
10546 msdyn_vivausersetting
10547 Activity Mapping
10548 Sales Copilot Email Insight
10549 Sales Copilot Insight
10550 Sales Copilot Insight Card State
10551 Sales Copilot Job Status
10552 Sales Copilot Knowledge Base
10553 Org level settings for Sales Copilot apps
10554 Sales Copilot User Setting
10555 App profile
10556 Application Extension
10557 Application Tab Template
10558 App profile role mapping
10559 Notification Field
10560 Notification Template
10561 Session Template
10562 Template Parameter
10568 Channel Integration Framework v1.0 Provider
10569 Notification Field (Deprecated)
10570 Notification Template (Deprecated)
10571 App Parameter Definition (Deprecated)
10572 Session Templates (Deprecated)
10573 Application Tab Template (Deprecated)
10574 Parameter (Deprecated)
10575 Template Tag (Deprecated)
10576 Application Type (Deprecated)
10585 Channel Integration Framework v2.0 Provider
10587 Conversation Data (Deprecated)
10588 KPI Event Data
10589 KPI Event Definition
10590 Session Data (Deprecated)
10591 Session Participant Data (Deprecated)
10592 Channel Definition
10593 Channel Definition Consent
10594 Channel Definition Locale
10595 Channel Instance
10596 Channel Instance Account
10597 Channel Message Attachment
10598 Channel Message Context Part
10599 Channel Message Part
10600 Consuming Application
10601 msdyn_DefExtendedChannelInstance
10602 msdyn_DefExtendedChannelInstanceAccount
10603 Productivity pane configuration
10604 Pane tab configuration
10605 Pane tool configuration
10607 Script
10608 Script step
10610 Action Input Parameter
10611 Action Output Parameter
10612 Macro Action Template
10613 Macro Solution Configuration
10614 Macro Connector
10615 Macro Run History
10616 Parameter definition
10619 Adaptive Card Configuration
10620 Smartassist configuration
10622 Read Tracker
10623 Read tracking enabled information
10624 Microsoft Teams Graph resource Entity
10625 msdyn_msteamssetting
10626 msdyn_msteamssettingsv2
10627 Microsoft Teams Collaboration entity
10628 Teams Dialer Admin settings
10629 Teams Contact Suggestion by AI
10630 Contact suggestion rule
10631 Contact suggestion ruleset
10632 Microsoft Teams chat association entity
10633 Microsoft Teams chat suggestion
10634 Hierarchy Configuration
10635 Microsoft Orgchart node entity
10636 Forecast Manual Adjustment History
10637 Distributed Lock
10638 Entity Delta Change
10639 File Upload Status Tracker
10640 Forecast
10641 Forecast Configuration
10642 Forecast definition
10643 Forecasting Cache
10644 Forecast Insights
10645 Forecast
10646 Forecast Prediction Data
10647 Forecast Prediction Status
10648 Forecast recurrence
10649 Recompute Tracker
10650 Forecast Recurrence
10651 ShareAs Configuration
10652 Customer email communication
10653 GDPRData
10654 ODOSFeatureMetadata
10655 ODOSMetadata
10656 Recurring Sales Action
10657 Recurring Sales Action V2
10658 msdyn_relationshipinsightsunifiedconfig
10659 siconfig
10660 SI Key Value Config
10661 Usage Metric
10662 Action Card Regarding
10663 Action Card Role Setting
10664 EntityRankingRule
10665 flowcardtype
10666 salesinsightssettings
10667 Action Card Usage
10668 Action Card Usage Aggregation
10669 Auto Capture Rule
10670 Auto Capture Settings
10671 UntrackedAppointment
10672 Suggested Activity
10673 Suggested Activity Data Source
10674 Suggested Contact
10675 Suggested Contacts Data Source
10676 Notes analysis Config
10677 icebreakersconfig
10678 dealmanageraccess
10679 Deal manager settings
10680 Account KPI Item
10681 Activity Analysis CleanUp State
10682 Relationship Analytics Config
10683 Contact KPI Item
10684 Daily Kpis for account
10685 Daily kpis for contact
10686 Daily kpis for lead
10687 Daily kpis for Opportunity
10688 Lead KPI Item
10689 Most Contacted
10690 Most Contacted By
10691 Opportunity KPI Item
10692 Relationship Analytics Metadata
10693 Similar entities feature importance
10694 wkwcolleaguesforcompany
10695 wkwcolleaguesforcontact
10696 wkwconfig
10697 Attribute Influence Statistics
10698 Prediction Computation Operation
10699 Prediction Model Status
10700 Prediction Scheduled Operation
10701 Predictive Model Score
10702 Predictive Score
10703 Predictive Scoring Sync Status
10704 Real Time Scoring
10705 Real Time Scoring Operation
10706 Submodel Definition
10707 Time spent in BPF
10708 Training Result
10709 OpportunityModelConfig
10710 LeadModelConfig
10711 ModelPreviewStatus
10712 Profile Album
10713 Post Configuration
10714 Post Rule Configuration
10715 Wall View
10716 Filter
10717 Customer Voice alert
10718 Customer Voice alert rule
10719 Customer Voice user activity
10720 Customer Voice survey email template
10721 Customer Voice file response
10722 Customer Voice localized survey email template
10723 Customer Voice Log
10724 Customer Voice project
10725 Customer Voice survey question
10726 Customer Voice survey question response
10727 Customer Voice satisfaction metric
10728 Customer Voice Satisfaction Metric Aggregate
10729 Customer Voice Satisfaction Metric Survey Mapping
10730 Shorturl
10731 Customer Voice survey
10732 Customer Voice survey invite
10733 Customer Voice survey invite summary
10734 Customer Voice survey reminder
10735 Customer Voice survey response
10736 Customer Voice unsubscribed recipient
10737 Customer Service Key Value Configuration
10738 AddToCalendar style
10739 basestyle
10740 Button style
10741 Code style
10742 Column style
10743 Content Block
10744 Divider style
10745 General styles
10746 imagestyle
10747 Layout Style
10748 QR code style
10749 Text style
10750 Video style
10751 App state
10752 CSAdminConfig
10753 Product Map
10754 Custom API Ruleset Configuration
10755 Decision contract
10756 Decision rule set
10757 Rulesetentitymapping
10758 Routing diagnostic item
10759 Routing diagnostic
10760 Template Context Variable
10761 Template Rule Set
10762 Template Variable Batch Operation
10764 Inbox card configuration
10765 Inbox Configuration
10766 Inbox Entity Configuration
10767 Inbox Personalized Configuration
10768 App Profile Copilot Configuration
10769 Swarm
10770 Swarm participant
10771 Swarm participant rule
10772 Swarm role
10773 Swarm skill
10774 Swarm template
10775 Autonomous case creation and update rules
10776 CHT App Profile Configuration
10777 Entity Attachment
10778 Time Tracker
10779 Customer feedback survey
10780 Customer feedback survey invite
10781 Customer feedback survey response
10782 msdyn_surveyconfig
10783 Survey setting
10784 Entity Attribute Prediction Rule
10785 Email Sentiment
10786 Agent Configuration
10787 Autonomous Agent Entity Mapping
10788 Autonomous Profile
10789 Rollout Plan
10790 Master Entity Routing Configuration
10791 Routing Rule Set Setting
10792 Assignment Configuration
10793 Assignment Configuration Step
10794 Capacity Profile
10795 msdyn_globalrulesetconfiguration
10796 Last Agent
10797 Overflow Action Config
10798 Preferred Agent
10799 Preferred Agent Customer Identity
10800 Preferred Agent Routed Entity
10801 Routing configuration
10802 Routing configuration step
10803 Bot Channel Registration
10804 Channel Configuration
10805 Channel State Configuration
10806 Provisioning State
10807 AdminAppState
10808 Agent Status history
10809 Power BI Configuration
10810 Authentication Settings
10811 Auth Settings Entry
10812 Quick reply
10813 Entity Routing Context
10814 Channel Capability
10815 Conversation Action
10816 Conversation Action Locale
10817 Conversation Message Block
10818 DeletedConversation
10819 Deprecated Workstream Entity Configuration
10820 Entity
10821 Ongoing conversation (Deprecated)
10822 Live work item event
10823 Work Stream
10824 Masking Rule
10825 Auto block rule
10826 Bot Channel Registration Secret
10827 Omnichannel channel api conversation privilege
10828 Omnichannel channel api message privilege
10829 Channel api method mapping
10830 External context
10831 Flagged spam
10832 Language
10833 Conversation
10836 Context item value
10837 Live Work Item Participant (Deprecated)
10838 Conversation Sentiment
10839 Context variable
10840 Localization
10841 OC Payment Profile
10842 Recording
10843 Omnichannel Request
10844 Rich message
10845 Rich message map
10846 Rule Item
10847 Sentiment daily topic
10848 Sentiment daily topic keyword
10849 Sentiment daily topic trending
10850 Session
10851 Session Participant Event
10852 Session Sentiment
10853 Automated Message
10854 Tag
10855 Geo Location Provider
10856 Omnichannel Configuration
10857 Omnichannel Personalization
10858 Omnichannel Queue (Deprecated)
10859 Omnichannel Sync Config
10860 Operating Hour
10861 Personal quick reply
10862 Personal sound setting
10863 Persona Security Role Mapping
10864 Presence
10865 Provider
10866 RoutingRequest
10867 Search Configuration
10868 Sentiment analysis
10869 Session event
10870 Session participant
10871 Audio File
10872 Sound notification setting
10873 Transcript
10874 UR notification template
10875 UR Notification Template Mapping
10876 User settings
10877 Self service
10884 Agent capacity update history
10885 Bookable Resource Capacity Profile
10886 Work stream capacity profile
10887 Conversation Capacity profile
10888 Agent Capacity Profile Unit
10889 Agent Channel State
10890 Agent Status
10891 Agent Group
10892 Agent Group Language
10893 Agent Group Matching Criteria
10894 Agent Group Membership
10895 Agent Group Region
10896 Agent Language
10897 Agent Matching Criteria
10898 Agent Region
10899 Language Hierarchy
10900 Matching Criteria
10901 Conversation Matching Criteria
10902 Region
10903 Conversation Characteristic
10904 Session Characteristic
10905 Skill Attachment Rule
10906 Attach Skill
10907 Model training details
10908 Training data import configuration
10909 Characteristic mapping
10910 Training record
10911 Skill finder model
10912 Effort estimate
10913 Effort estimation model
10914 Effort model training details
10915 ConversationInsight
10916 Active ICD Extension
10917 Entity-Workstream Map
10918 ICD Extension
10919 msdyn_broadcastmessagebulkactionapiprivilege
10920 msdyn_bulkassigntoqueueapiprivilege
10921 msdyn_bulkforcecloseapiprivilege
10922 Lock Status
10923 msdyn_notifyagentbulkactionapiprivilege
10924 Omnichannel agent assignment custom api privilege
10925 Bulk Action
10926 Conversation Action Item
10927 Conversation Aggregated Insights
10928 Comment
10929 Conversation Participant Insights
10930 Conversation Participant Sentiment
10931 Conversation Question
10932 Conversation Segment Sentiment
10933 Conversation Sentiment
10934 Conversation Signal
10935 Conversation Subject
10936 Conversation Summary Suggestion
10937 Conversation System Tag
10938 Conversation Tag
10939 Recording (Deprecated)
10940 SCI Conversation
10941 Custom Email Highlight
10942 Custom Highlight
10943 Custom Publisher
10944 EnvironmentSettings
10945 UserSettings
10946 CatalogEventStatusConfiguration
10947 Configuration
10948 Trigger
10949 Triggers To Sdk Message Processing Steps
10950 EventParameterMetadata
10951 TrackingContext
10952 Marketing feature configuration
10953 msdynmkt_experimentv2
10954 ACS channel instance
10955 ACS channel instance account
10956 Infobip channel instance
10957 Infobip channel instance account
10958 Link mobility channel instance
10959 Link mobility channel instance account
10960 MockSmsProvider channel instance
10961 MockSmsProvider channel instance account
10962 TeleSign channel instance
10963 TeleSign channel instance account
10964 Twilio channel instance
10965 Twilio channel instance account
10966 Vibes channel instance
10967 Vibes channel instance account
10968 Predefined Placeholder
10969 Metadata Entity Relationship
10970 Metadata Item
10971 Metadata Store State
10972 DigitalSellingActiveTask
10973 DigitalSellingCompletedTask
10974 Sales Tag
10975 Sequence
10976 Sequence Stat
10977 Sequence Target
10978 Sequence Target Step
10979 Sequence Template
10981 sabackupdiagnostic
10982 SABatchRunInstance
10983 salesroutingdiagnostic
10984 SARunInstance
10985 Segment
10986 segmentsetting
10987 Segment property
10988 SegmentsUtil
10989 Assignment Rule
10990 Seller attribute
10991 Seller attribute value
10992 Assignment Map
10993 Sales Assignment Setting
10994 Sales routing run
10996 Extended User Setting
10997 Sales acceleration insights
10998 Sales Acceleration settings
10999 Insight
11000 Work List Suggestion
11001 Work list suggestion source
11002 Work List View Configuration
11003 Work Queue Record
11004 Work Queue Record State
11005 Work list user setting
11006 WQDataSource
11007 Suggestion Assignment Rule
11008 Suggestion Principal Object Access
11009 Suggestion Seller Priority
11010 Data Hygiene Setting Info
11011 Duplicate Detection Plugin Run
11012 Duplicate Lead Mapping
11013 Lead Hygiene Setting
11014 Linked Entity Attribute Validity
11015 Sales provisioning request
11016 SalesOmnichannel Message
11017 Text message template
11018 Data Analytics Admin Settings (Deprecated)
11019 Data Analytics Report
11020 Insights
11021 Sales acceleration reports
11022 Bot user mapping
11024 Bot Session
11025 Context Item Elastic
11026 Timeout Rule
11027 Automated action rules mapping
11028 Channel Profile
11031 Conversation Record
11032 Last message info
11033 Encrypted message setting
11034 Message masking rule
11035 Conversation disposition code map
11036 Disposition Code Category
11037 Live Conversation Counter Condition
11038 OC Disposition Code
11039 Work Stream Bot Mapping
11041 Representative Copilot Setting
11042 Agent Copilot Term
11045 Copilot Summarization Setting
11046 msdyn_agentsetting
11047 msdyn_businessprofile
11048 intent
11049 intentattribute
11050 intentattributeset
11051 intentattribute_entity
11052 Intent Config
11053 Intent Context History
11054 intententity
11055 LOB Backfill Status
11056 Line of Business
11057 msdyn_intentfamily_harvestingconfiguration
11058 msdyn_intentfeature_configuration
11059 Intent Group Condition
11060 msdyn_intentharvesting_batchjobstatus
11061 msdyn_intentharvesting_batchjobstatusdetail
11062 msdyn_intentharvesting_provisioning_status
11063 msdyn_intentmetrics
11064 msdyn_intentmetrics_aggregate
11065 msdyn_intentmetrics_jobdata
11066 Intent Playbook
11067 Intent playbook map
11068 Intent Solution Map
11069 msdyn_intentsolution_mappingconfiguration
11070 msdyn_organizationsolutionmap
11071 Case Enrichment
11072 Case follow up and closure configuration
11073 Case sentiment settings
11074 Case Suggestion
11075 Case Suggestion Request Payload
11076 Case Suggestions Data Souce
11077 User Preference For Copilot
11078 Copilot assisted case form fill settings
11079 Copilot Event
11080 Copilot Interaction
11081 Copilot Interaction Data
11082 Copilot knowledge interaction
11083 Copilot Transcript
11084 Copilot Transcript Data
11085 KB Enrichment
11086 Knowledge Article Suggestion
11087 Knowledge Article Suggestion Data Source
11088 Next Action
11089 Service Copilot Plugin
11090 Service Copilot Plugin Action
11091 Service Copilot Plugin Role
11092 Suggestion Interaction
11093 Suggestion request payload
11094 Suggestions Model Summary
11095 Suggestions Setting
11096 msdyn_caseaiprediction
11097 Data Analytics User Customized Report
11098 Data Analytics Dataset
11099 Data Analytics Workspace
11100 Report Bookmark
11101 Agent Resource Forecasting
11102 [Deprecated] Dynamics Customer Service Analytics
11103 Case Topic
11104 Case Topic Setting
11105 Case Topic Summary
11106 Case topic Incident mapping
11107 Customer Service historical analytics
11108 Email analytics
11109 Forecast
11110 Knowledge analytics
11111 Model Customization analytics
11112 Real-time analytics for record routing
11113 Forecast Summary and Setting
11114 Keywords Description Suggestion Setting
11115 Conversation Summary Interaction
11116 Conversation Summary Setting
11117 Conversation Topic
11118 Conversation Topic Setting
11119 Conversation Topic Summary
11120 Conversation topic Conversation mapping
11121 Omnichannel historical analytics
11122 Omnichannel voice historical analytics (preview) (Deprecated)
11123 Omnichannel Realtime analytics
11124 Copilot Analytics
11125 Conversation Analytic
11126 Session Analytics
11127 Evaluation
11128 Evaluation category
11129 Evaluation criteria
11130 Evaluation criteria version
11131 Evaluation Extension
11132 Evaluation Global Config
11133 Evaluation input config
11134 Evaluation localized content
11135 Evaluation Plan
11136 Evaluation Plan Batch
11137 Evaluation Plan Ontrigger Backlog
11138 Evaluation Plan Run
11139 Evaluation question
11140 PA Flow Run Tracker
11141 Engage And Readiness Agent Result V2
11142 SalesAgentConfigurationV2
11143 SalesAgentExecutionConfig
11144 Sales Agent Handover
11145 SalesAgentProfile
11146 Sales agent run
11147 Trigger Sales Agent
11148 Account Research Agent Trigger
11149 Account Research Result
11150 Competitor Research Agent Trigger
11151 Summary Synthesizer Input
11152 summarysynthesizeroutput (Deprecated)
11153 Lead Agent Result
11154 Lead Delink Result
11155 Lead Email Extension
11156 Outreach Agent Result
11157 Outreach Trigger Agent
11158 Qualification Agent Trigger
11159 Sales Agent Configuration
11160 SalesAgentUsage
11161 Stakeholder Research Output
11162 Summary Synthesizer Output
11163 Summary Synthesizer Agent Trigger
11164 Target Customer Profile Prefill Agent Result
11165 TargetCustomerProfilePrefillAgentTrigger
11166 Web Research Agent Trigger
11167 Engage And Readiness Agent Result
11168 Opportunity Ranker Mapping
11169 Opportunity Research Agent Trigger
11170 Opportunity Research Indicator
11171 Opportunity Research Result
11172 Opportunity Research User Interactions
11173 RCS Watermark

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

bulkoperation_sla_slaid

Many-To-One Relationship: bulkoperation bulkoperation_sla_slaid

Property Value
ReferencingEntity bulkoperation
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName bulkoperation_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

bulkoperation_sla_slainvokedid

Many-To-One Relationship: bulkoperation bulkoperation_sla_slainvokedid

Property Value
ReferencingEntity bulkoperation
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName bulkoperation_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

campaignactivity_sla_slaid

Many-To-One Relationship: campaignactivity campaignactivity_sla_slaid

Property Value
ReferencingEntity campaignactivity
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName campaignactivity_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

campaignactivity_sla_slainvokedid

Many-To-One Relationship: campaignactivity campaignactivity_sla_slainvokedid

Property Value
ReferencingEntity campaignactivity
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName campaignactivity_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

campaignresponse_sla_slaid

Many-To-One Relationship: campaignresponse campaignresponse_sla_slaid

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName campaignresponse_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

campaignresponse_sla_slainvokedid

Many-To-One Relationship: campaignresponse campaignresponse_sla_slainvokedid

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName campaignresponse_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

incidentresolution_sla_slaid

Many-To-One Relationship: incidentresolution incidentresolution_sla_slaid

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName incidentresolution_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

incidentresolution_sla_slainvokedid

Many-To-One Relationship: incidentresolution incidentresolution_sla_slainvokedid

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName incidentresolution_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

manualsla_cases

Many-To-One Relationship: incident manualsla_cases

Property Value
ReferencingEntity incident
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_cases
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 72210bbb-d9d5-42df-8efd-39395a3cd7a7

manualsla_invoice

Many-To-One Relationship: invoice manualsla_invoice

Property Value
ReferencingEntity invoice
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_invoice
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: a84eb3ff-6dc5-4f57-bbf0-7b664c11fb62

manualsla_lead

Many-To-One Relationship: lead manualsla_lead

Property Value
ReferencingEntity lead
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_lead
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: f7ba26ee-3f8e-4cf2-8e02-0b4bbcd16da8

manualsla_opportunity

Many-To-One Relationship: opportunity manualsla_opportunity

Property Value
ReferencingEntity opportunity
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_opportunity
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-00aa-000010001203

manualsla_quote

Many-To-One Relationship: quote manualsla_quote

Property Value
ReferencingEntity quote
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_quote
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 642095db-91dd-4813-bb31-665a3a2bae61

manualsla_salesorder

Many-To-One Relationship: salesorder manualsla_salesorder

Property Value
ReferencingEntity salesorder
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_salesorder
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 71f7da6e-2772-4097-89d1-3670ff8348bb

manualsla_serviceappointment

Many-To-One Relationship: serviceappointment manualsla_serviceappointment

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName manualsla_serviceappointment
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 70540b32-fc70-426e-a4b3-a92056ce4717

msdyn_copilottranscript_sla_slaid

Many-To-One Relationship: msdyn_copilottranscript msdyn_copilottranscript_sla_slaid

Property Value
ReferencingEntity msdyn_copilottranscript
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_copilottranscript_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_copilottranscript_sla_slainvokedid

Many-To-One Relationship: msdyn_copilottranscript msdyn_copilottranscript_sla_slainvokedid

Property Value
ReferencingEntity msdyn_copilottranscript
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_copilottranscript_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_migrationtracker_LegacySLA_sla

Many-To-One Relationship: msdyn_migrationtracker msdyn_migrationtracker_LegacySLA_sla

Property Value
ReferencingEntity msdyn_migrationtracker
ReferencingAttribute msdyn_legacyslaid
ReferencedEntityNavigationPropertyName msdyn_migrationtracker_LegacySLA_sla
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_migrationtracker_ModernSLA_sla

Many-To-One Relationship: msdyn_migrationtracker msdyn_migrationtracker_ModernSLA_sla

Property Value
ReferencingEntity msdyn_migrationtracker
ReferencingAttribute msdyn_modernslaid
ReferencedEntityNavigationPropertyName msdyn_migrationtracker_ModernSLA_sla
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocliveworkitem_sla_slaid

Many-To-One Relationship: msdyn_ocliveworkitem msdyn_ocliveworkitem_sla_slaid

Property Value
ReferencingEntity msdyn_ocliveworkitem
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_ocliveworkitem_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_ocliveworkitem_sla_slainvokedid

Many-To-One Relationship: msdyn_ocliveworkitem msdyn_ocliveworkitem_sla_slainvokedid

Property Value
ReferencingEntity msdyn_ocliveworkitem
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_ocliveworkitem_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocsession_sla_slaid

Many-To-One Relationship: msdyn_ocsession msdyn_ocsession_sla_slaid

Property Value
ReferencingEntity msdyn_ocsession
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_ocsession_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_ocsession_sla_slainvokedid

Many-To-One Relationship: msdyn_ocsession msdyn_ocsession_sla_slainvokedid

Property Value
ReferencingEntity msdyn_ocsession
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_ocsession_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msfp_alert_sla_slaid

Many-To-One Relationship: msfp_alert msfp_alert_sla_slaid

Property Value
ReferencingEntity msfp_alert
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msfp_alert_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msfp_alert_sla_slainvokedid

Many-To-One Relationship: msfp_alert msfp_alert_sla_slainvokedid

Property Value
ReferencingEntity msfp_alert
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msfp_alert_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msfp_surveyinvite_sla_slaid

Many-To-One Relationship: msfp_surveyinvite msfp_surveyinvite_sla_slaid

Property Value
ReferencingEntity msfp_surveyinvite
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msfp_surveyinvite_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msfp_surveyinvite_sla_slainvokedid

Many-To-One Relationship: msfp_surveyinvite msfp_surveyinvite_sla_slainvokedid

Property Value
ReferencingEntity msfp_surveyinvite
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msfp_surveyinvite_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msfp_surveyresponse_sla_slaid

Many-To-One Relationship: msfp_surveyresponse msfp_surveyresponse_sla_slaid

Property Value
ReferencingEntity msfp_surveyresponse
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msfp_surveyresponse_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msfp_surveyresponse_sla_slainvokedid

Many-To-One Relationship: msfp_surveyresponse msfp_surveyresponse_sla_slainvokedid

Property Value
ReferencingEntity msfp_surveyresponse
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msfp_surveyresponse_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

opportunityclose_sla_slaid

Many-To-One Relationship: opportunityclose opportunityclose_sla_slaid

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName opportunityclose_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

opportunityclose_sla_slainvokedid

Many-To-One Relationship: opportunityclose opportunityclose_sla_slainvokedid

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName opportunityclose_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

orderclose_sla_slaid

Many-To-One Relationship: orderclose orderclose_sla_slaid

Property Value
ReferencingEntity orderclose
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName orderclose_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

orderclose_sla_slainvokedid

Many-To-One Relationship: orderclose orderclose_sla_slainvokedid

Property Value
ReferencingEntity orderclose
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName orderclose_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

quoteclose_sla_slaid

Many-To-One Relationship: quoteclose quoteclose_sla_slaid

Property Value
ReferencingEntity quoteclose
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName quoteclose_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

quoteclose_sla_slainvokedid

Many-To-One Relationship: quoteclose quoteclose_sla_slainvokedid

Property Value
ReferencingEntity quoteclose
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName quoteclose_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_cases

Many-To-One Relationship: incident sla_cases

Property Value
ReferencingEntity incident
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_cases
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_entitlement

Many-To-One Relationship: entitlement sla_entitlement

Property Value
ReferencingEntity entitlement
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName sla_entitlement
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: e800e964-32d6-4024-bcea-2df605b0e762

sla_entitlementtemplate

Many-To-One Relationship: entitlementtemplate sla_entitlementtemplate

Property Value
ReferencingEntity entitlementtemplate
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName sla_entitlementtemplate
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10000
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_invoice

Many-To-One Relationship: invoice sla_invoice

Property Value
ReferencingEntity invoice
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_invoice
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_lead

Many-To-One Relationship: lead sla_lead

Property Value
ReferencingEntity lead
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_lead
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_opportunity

Many-To-One Relationship: opportunity sla_opportunity

Property Value
ReferencingEntity opportunity
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_opportunity
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_quote

Many-To-One Relationship: quote sla_quote

Property Value
ReferencingEntity quote
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_quote
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_salesorder

Many-To-One Relationship: salesorder sla_salesorder

Property Value
ReferencingEntity salesorder
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_salesorder
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

sla_serviceappointment

Many-To-One Relationship: serviceappointment sla_serviceappointment

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName sla_serviceappointment
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
sla