Phone Call (PhoneCall) table/entity reference (Microsoft Dynamics 365)

2025-11-01

Activity to track a telephone call.

Note

The Microsoft Dynamics 365 Phone Call (PhoneCall) table extends the Microsoft Dataverse Phone Call (PhoneCall) table.

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ServiceId

Property	Value
Description	Unique identifier for an associated service.
DisplayName	Service
IsValidForForm	False
IsValidForRead	True
LogicalName	`serviceid`
RequiredLevel	None
Type	Lookup
Targets	service

Customized columns/attributes

Microsoft Dynamics 365 modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

from
RegardingObjectId
to

from

Changes from from (Microsoft Dataverse)

Property	Value
Targets	lead

RegardingObjectId

Changes from RegardingObjectId (Microsoft Dataverse)

Property	Value
Targets	bookableresourcebooking, bookableresourcebookingheader, bulkoperation, campaign, campaignactivity, contract, entitlement, entitlementtemplate, incident, invoice, lead, msdyn_customerasset, msdyn_playbookinstance, msdyn_postalbum, msdyn_salessuggestion, msdyn_swarm, opportunity, quote, salesorder, site

to

Changes from to (Microsoft Dataverse)

Property	Value
Targets	lead

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

bookableresourcebooking_PhoneCalls
bookableresourcebookingheader_PhoneCalls
BulkOperation_Phonecall
Campaign_Phonecalls
CampaignActivity_Phonecalls
Contract_Phonecalls
entitlement_PhoneCalls
entitlementtemplate_PhoneCalls
Incident_Phonecalls
Invoice_Phonecalls
Lead_Phonecalls
msdyn_customerasset_PhoneCalls
msdyn_postalbum_PhoneCalls
msdyn_salessuggestion_PhoneCalls
msdyn_swarm_PhoneCalls
Opportunity_Phonecalls
Quote_Phonecalls
SalesOrder_Phonecalls
service_phonecalls
site_PhoneCalls

bookableresourcebooking_PhoneCalls

One-To-Many Relationship: bookableresourcebooking bookableresourcebooking_PhoneCalls

Property	Value
ReferencedEntity	`bookableresourcebooking`
ReferencedAttribute	`bookableresourcebookingid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_bookableresourcebooking_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

bookableresourcebookingheader_PhoneCalls

One-To-Many Relationship: bookableresourcebookingheader bookableresourcebookingheader_PhoneCalls

Property	Value
ReferencedEntity	`bookableresourcebookingheader`
ReferencedAttribute	`bookableresourcebookingheaderid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_bookableresourcebookingheader_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

BulkOperation_Phonecall

One-To-Many Relationship: bulkoperation BulkOperation_Phonecall

Property	Value
ReferencedEntity	`bulkoperation`
ReferencedAttribute	`activityid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_bulkoperation_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Campaign_Phonecalls

One-To-Many Relationship: campaign Campaign_Phonecalls

Property	Value
ReferencedEntity	`campaign`
ReferencedAttribute	`campaignid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_campaign_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `Cascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

CampaignActivity_Phonecalls

One-To-Many Relationship: campaignactivity CampaignActivity_Phonecalls

Property	Value
ReferencedEntity	`campaignactivity`
ReferencedAttribute	`activityid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_campaignactivity_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Contract_Phonecalls

One-To-Many Relationship: contract Contract_Phonecalls

Property	Value
ReferencedEntity	`contract`
ReferencedAttribute	`contractid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_contract_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

entitlement_PhoneCalls

One-To-Many Relationship: entitlement entitlement_PhoneCalls

Property	Value
ReferencedEntity	`entitlement`
ReferencedAttribute	`entitlementid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_entitlement_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

entitlementtemplate_PhoneCalls

One-To-Many Relationship: entitlementtemplate entitlementtemplate_PhoneCalls

Property	Value
ReferencedEntity	`entitlementtemplate`
ReferencedAttribute	`entitlementtemplateid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_entitlementtemplate_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Incident_Phonecalls

One-To-Many Relationship: incident Incident_Phonecalls

Property	Value
ReferencedEntity	`incident`
ReferencedAttribute	`incidentid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_incident_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `Cascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Invoice_Phonecalls

One-To-Many Relationship: invoice Invoice_Phonecalls

Property	Value
ReferencedEntity	`invoice`
ReferencedAttribute	`invoiceid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_invoice_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Lead_Phonecalls

One-To-Many Relationship: lead Lead_Phonecalls

Property	Value
ReferencedEntity	`lead`
ReferencedAttribute	`leadid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_lead_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `Cascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

msdyn_customerasset_PhoneCalls

One-To-Many Relationship: msdyn_customerasset msdyn_customerasset_PhoneCalls

Property	Value
ReferencedEntity	`msdyn_customerasset`
ReferencedAttribute	`msdyn_customerassetid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_msdyn_customerasset_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

msdyn_postalbum_PhoneCalls

One-To-Many Relationship: msdyn_postalbum msdyn_postalbum_PhoneCalls

Property	Value
ReferencedEntity	`msdyn_postalbum`
ReferencedAttribute	`msdyn_postalbumid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_msdyn_postalbum_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

msdyn_salessuggestion_PhoneCalls

One-To-Many Relationship: msdyn_salessuggestion msdyn_salessuggestion_PhoneCalls

Property	Value
ReferencedEntity	`msdyn_salessuggestion`
ReferencedAttribute	`msdyn_salessuggestionid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_msdyn_salessuggestion_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

msdyn_swarm_PhoneCalls

One-To-Many Relationship: msdyn_swarm msdyn_swarm_PhoneCalls

Property	Value
ReferencedEntity	`msdyn_swarm`
ReferencedAttribute	`msdyn_swarmid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_msdyn_swarm_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Opportunity_Phonecalls

One-To-Many Relationship: opportunity Opportunity_Phonecalls

Property	Value
ReferencedEntity	`opportunity`
ReferencedAttribute	`opportunityid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_opportunity_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

Quote_Phonecalls

One-To-Many Relationship: quote Quote_Phonecalls

Property	Value
ReferencedEntity	`quote`
ReferencedAttribute	`quoteid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_quote_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

SalesOrder_Phonecalls

One-To-Many Relationship: salesorder SalesOrder_Phonecalls

Property	Value
ReferencedEntity	`salesorder`
ReferencedAttribute	`salesorderid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_salesorder_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

service_phonecalls

One-To-Many Relationship: service service_phonecalls

Property	Value
ReferencedEntity	`service`
ReferencedAttribute	`serviceid`
ReferencingAttribute	`serviceid`
ReferencingEntityNavigationPropertyName	`serviceid_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

site_PhoneCalls

One-To-Many Relationship: site site_PhoneCalls

Property	Value
ReferencedEntity	`site`
ReferencedAttribute	`siteid`
ReferencingAttribute	`regardingobjectid`
ReferencingEntityNavigationPropertyName	`regardingobjectid_site_phonecall`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_msdyn_conversationactionitem_phonecall_msdyn_CreatedActivity
msdyn_msdyn_salescopilotinsight_phonecall_msdyn_activityid
msdyn_msdyn_sciconversation_phonecall_msdyn_RelatedActivity
msdyn_phonecall_msdyn_conversationinsight_conversationinsighttarget
msdyn_phonecall_msdyn_ocrecording_recordingtarget
msdyn_phonecall_msdyn_transcript_transcripttarget
phonecall_campaignresponse

msdyn_msdyn_conversationactionitem_phonecall_msdyn_CreatedActivity

Many-To-One Relationship: msdyn_conversationactionitem msdyn_msdyn_conversationactionitem_phonecall_msdyn_CreatedActivity

Property	Value
ReferencingEntity	`msdyn_conversationactionitem`
ReferencingAttribute	`msdyn_createdactivity`
ReferencedEntityNavigationPropertyName	`msdyn_msdyn_conversationactionitem_phonecall_msdyn_createdactivity`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_msdyn_salescopilotinsight_phonecall_msdyn_activityid

Many-To-One Relationship: msdyn_salescopilotinsight msdyn_msdyn_salescopilotinsight_phonecall_msdyn_activityid

Property	Value
ReferencingEntity	`msdyn_salescopilotinsight`
ReferencingAttribute	`msdyn_activityid`
ReferencedEntityNavigationPropertyName	`msdyn_msdyn_salescopilotinsight_phonecall_msdyn_activityid`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_msdyn_sciconversation_phonecall_msdyn_RelatedActivity

Many-To-One Relationship: msdyn_sciconversation msdyn_msdyn_sciconversation_phonecall_msdyn_RelatedActivity

Property	Value
ReferencingEntity	`msdyn_sciconversation`
ReferencingAttribute	`msdyn_relatedactivity`
ReferencedEntityNavigationPropertyName	`msdyn_msdyn_sciconversation_phonecall_msdyn_relatedactivity`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_phonecall_msdyn_conversationinsight_conversationinsighttarget

Many-To-One Relationship: msdyn_conversationinsight msdyn_phonecall_msdyn_conversationinsight_conversationinsighttarget

Property	Value
ReferencingEntity	`msdyn_conversationinsight`
ReferencingAttribute	`msdyn_conversationinsighttarget`
ReferencedEntityNavigationPropertyName	`msdyn_phonecall_msdyn_conversationinsight_conversationinsighttarget`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_phonecall_msdyn_ocrecording_recordingtarget

Many-To-One Relationship: msdyn_ocrecording msdyn_phonecall_msdyn_ocrecording_recordingtarget

Property	Value
ReferencingEntity	`msdyn_ocrecording`
ReferencingAttribute	`msdyn_recordingtarget`
ReferencedEntityNavigationPropertyName	`msdyn_phonecall_msdyn_ocrecording_recordingtarget`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_phonecall_msdyn_transcript_transcripttarget

Many-To-One Relationship: msdyn_transcript msdyn_phonecall_msdyn_transcript_transcripttarget

Property	Value
ReferencingEntity	`msdyn_transcript`
ReferencingAttribute	`msdyn_transcripttarget`
ReferencedEntityNavigationPropertyName	`msdyn_phonecall_msdyn_transcript_transcripttarget`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

phonecall_campaignresponse

Many-To-One Relationship: campaignresponse phonecall_campaignresponse

Property	Value
ReferencingEntity	`campaignresponse`
ReferencingAttribute	`originatingactivityid`
ReferencedEntityNavigationPropertyName	`phonecall_campaignresponse`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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