Next Action (msdyn_nextaction) table/entity reference (Microsoft Dynamics 365)

2025-08-29

Messages

The following table lists the messages for the Next Action (msdyn_nextaction) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_nextactions See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_nextactions(msdyn_nextactionid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Restore` Event: True	Restore	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_nextactions(msdyn_nextactionid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_nextactions See Query data	Query data
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_nextactions(msdyn_nextactionid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_nextactions(msdyn_nextactionid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_nextactions(msdyn_nextactionid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Next Action (msdyn_nextaction) table.

Property	Value
DisplayName	Next Action
DisplayCollectionName	Next Actions
SchemaName	`msdyn_nextaction`
CollectionSchemaName	`msdyn_nextactions`
EntitySetName	`msdyn_nextactions`
LogicalName	`msdyn_nextaction`
LogicalCollectionName	`msdyn_nextactions`
PrimaryIdAttribute	`msdyn_nextactionid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`OrganizationOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_actiondata
msdyn_actiontype
msdyn_isfullautonomous
msdyn_Name
msdyn_nextactionId
msdyn_regarding
msdyn_regardingIdType
msdyn_validfrom
msdyn_validto
OverriddenCreatedOn
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_actiondata

Property	Value
Description	JSON encoding of action-specific data
DisplayName	Action Data
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_actiondata`
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_actiontype

Property	Value
Description	What action type does this record describe?
DisplayName	Action Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_actiontype`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_actiontype`

msdyn_actiontype Choices/Options

Value	Label
100000000	KnowledgeArticleDraftReview
100000001	ResolveCase
100000002	EmailFollowup
100000003	ReplyToCustomer
100000004	GatherIntentDetails
100000005	SuggestResolution

msdyn_isfullautonomous

Property	Value
Description	Whether the SNA is in full autonomous mode or semi autonomous mode
DisplayName	Is Full Autonomous
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_isfullautonomous`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_nextaction_msdyn_isfullautonomous`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Name

Property	Value
Description	Primary name column.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_nextactionId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Next Action ID
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_nextactionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_regarding

Property	Value
Description	The record this action is for
DisplayName	Regarding
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_regarding`
RequiredLevel	SystemRequired
Type	Lookup
Targets	incident

msdyn_regardingIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_regardingidtype`
RequiredLevel	None
Type	EntityName

msdyn_validfrom

Property	Value
Description	Date from when the Next Action is valid
DisplayName	Valid From
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_validfrom`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_validto

Property	Value
Description	Date from when the Next Action is no longer valid
DisplayName	Valid To
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_validto`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the Next Action
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_nextaction_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 3 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Next Action
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_nextaction_statuscode`

statuscode Choices/Options

Value	Details
1	Label: New State:0 TransitionData: None
2	Label: In progress State:0 TransitionData: None
3	Label: Completed State:1 TransitionData: None
4	Label: Invalid State:1 TransitionData: None
5	Label: Rejected State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OrganizationId
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OrganizationId

Property	Value
Description	Unique identifier for the organization
DisplayName	Organization Id
IsValidForForm	False
IsValidForRead	True
LogicalName	`organizationid`
RequiredLevel	None
Type	Lookup
Targets	organization

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_nextaction_createdby
lk_msdyn_nextaction_createdonbehalfby
lk_msdyn_nextaction_modifiedby
lk_msdyn_nextaction_modifiedonbehalfby
msdyn_nextaction_regarding_incident
organization_msdyn_nextaction

lk_msdyn_nextaction_createdby

One-To-Many Relationship: systemuser lk_msdyn_nextaction_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_nextaction_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_nextaction_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_nextaction_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_nextaction_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_nextaction_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_nextaction_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_nextaction_regarding_incident

One-To-Many Relationship: incident msdyn_nextaction_regarding_incident

Property	Value
ReferencedEntity	`incident`
ReferencedAttribute	`incidentid`
ReferencingAttribute	`msdyn_regarding`
ReferencingEntityNavigationPropertyName	`msdyn_regarding`
IsHierarchical
CascadeConfiguration	Archive: `Cascade` Assign: `Cascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `Cascade` RollupView: `NoCascade` Share: `Cascade` Unshare: `Cascade`

organization_msdyn_nextaction

One-To-Many Relationship: organization organization_msdyn_nextaction

Property	Value
ReferencedEntity	`organization`
ReferencedAttribute	`organizationid`
ReferencingAttribute	`organizationid`
ReferencingEntityNavigationPropertyName	`organizationid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_nextaction_AsyncOperations
msdyn_nextaction_BulkDeleteFailures
msdyn_nextaction_MailboxTrackingFolders
msdyn_nextaction_PrincipalObjectAttributeAccesses
msdyn_nextaction_ProcessSession
msdyn_nextaction_SyncErrors

msdyn_nextaction_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_nextaction_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_nextaction_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_nextaction_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_nextaction_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_nextaction_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_nextaction_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_nextaction_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_nextaction_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_nextaction_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_nextaction_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_nextaction_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_nextaction_ProcessSession

Many-To-One Relationship: processsession msdyn_nextaction_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_nextaction_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_nextaction_SyncErrors

Many-To-One Relationship: syncerror msdyn_nextaction_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_nextaction_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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