Customer Service historical analytics (msdyn_dataanalyticsreport_csrmanager) table/entity reference (Microsoft Dynamics 365)

2025-08-29

Customer Service historical analytics

Messages

The following table lists the messages for the Customer Service historical analytics (msdyn_dataanalyticsreport_csrmanager) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_dataanalyticsreports_csrmanager See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_dataanalyticsreports_csrmanager(msdyn_dataanalyticsreport_csrmanagerid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_dataanalyticsreports_csrmanager(msdyn_dataanalyticsreport_csrmanagerid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_dataanalyticsreports_csrmanager See Query data	Query data
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_dataanalyticsreports_csrmanager(msdyn_dataanalyticsreport_csrmanagerid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_dataanalyticsreports_csrmanager(msdyn_dataanalyticsreport_csrmanagerid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_dataanalyticsreports_csrmanager(msdyn_dataanalyticsreport_csrmanagerid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Customer Service historical analytics (msdyn_dataanalyticsreport_csrmanager) table.

Property	Value
DisplayName	Customer Service historical analytics
DisplayCollectionName	Customer Service historical analytics
SchemaName	`msdyn_dataanalyticsreport_csrmanager`
CollectionSchemaName	`msdyn_dataanalyticsreport_csrmanagers`
EntitySetName	`msdyn_dataanalyticsreports_csrmanager`
LogicalName	`msdyn_dataanalyticsreport_csrmanager`
LogicalCollectionName	`msdyn_dataanalyticsreport_csrmanagers`
PrimaryIdAttribute	`msdyn_dataanalyticsreport_csrmanagerid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`OrganizationOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
IsCustomizable
msdyn_dataanalyticsreport_csrmanagerId
msdyn_dataanalyticsreportId
msdyn_datainsightsandanalyticsfeatureId
msdyn_displayorder
msdyn_IsVisible
msdyn_name
OverriddenCreatedOn
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	`iscustomizable`
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_dataanalyticsreport_csrmanagerId

Property	Value
Description	Unique identifier for entity instances
DisplayName	DataAnalyticsReport_CSRManager
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_dataanalyticsreport_csrmanagerid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_dataanalyticsreportId

Property	Value
Description	Data Analytics Report Id
DisplayName	dataanalyticsreportId
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_dataanalyticsreportid`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	36

msdyn_datainsightsandanalyticsfeatureId

Property	Value
Description	Lookup to feature entity
DisplayName	datainsightsandanalyticsfeatureId
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_datainsightsandanalyticsfeatureid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_datainsightsandanalyticsfeature

msdyn_displayorder

Property	Value
Description	Display Order
DisplayName	Display Order
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_displayorder`
RequiredLevel	ApplicationRequired
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_IsVisible

Property	Value
Description	Is Report Visible
DisplayName	Is Visible
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_isvisible`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_dataanalyticsreport_csrmanager_msdyn_isvisible`
DefaultValue	True
True Label	Yes
False Label	No

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	True
MaxLength	100

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the DataAnalyticsReport_CSRManager
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_dataanalyticsreport_csrmanager_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the DataAnalyticsReport_CSRManager
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_dataanalyticsreport_csrmanager_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique
ComponentState
CreatedBy
CreatedOn
CreatedOnBehalfBy
IsManaged
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OrganizationId
OverwriteTime
SolutionId
SupportingSolutionId
VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentidunique`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentstate`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	`componentstate`

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	`ismanaged`
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	`ismanaged`
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OrganizationId

Property	Value
Description	Unique identifier for the organization
DisplayName	Organization Id
IsValidForForm	False
IsValidForRead	True
LogicalName	`organizationid`
RequiredLevel	None
Type	Lookup
Targets	organization

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	`overwritetime`
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	`solutionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	`supportingsolutionid`
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_dataanalyticsreport_csrmanager_createdby
lk_msdyn_dataanalyticsreport_csrmanager_createdonbehalfby
lk_msdyn_dataanalyticsreport_csrmanager_modifiedby
lk_msdyn_dataanalyticsreport_csrmanager_modifiedonbehalfby
msdyn_dasfeature_dascsrmanager_datainsightsandanalyticsfeatureId
organization_msdyn_dataanalyticsreport_csrmanager

lk_msdyn_dataanalyticsreport_csrmanager_createdby

One-To-Many Relationship: systemuser lk_msdyn_dataanalyticsreport_csrmanager_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_dataanalyticsreport_csrmanager_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_dataanalyticsreport_csrmanager_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_dataanalyticsreport_csrmanager_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_dataanalyticsreport_csrmanager_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_dataanalyticsreport_csrmanager_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_dataanalyticsreport_csrmanager_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_dasfeature_dascsrmanager_datainsightsandanalyticsfeatureId

One-To-Many Relationship: msdyn_datainsightsandanalyticsfeature msdyn_dasfeature_dascsrmanager_datainsightsandanalyticsfeatureId

Property	Value
ReferencedEntity	`msdyn_datainsightsandanalyticsfeature`
ReferencedAttribute	`msdyn_datainsightsandanalyticsfeatureid`
ReferencingAttribute	`msdyn_datainsightsandanalyticsfeatureid`
ReferencingEntityNavigationPropertyName	`msdyn_datainsightsandanalyticsfeatureId`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

organization_msdyn_dataanalyticsreport_csrmanager

One-To-Many Relationship: organization organization_msdyn_dataanalyticsreport_csrmanager

Property	Value
ReferencedEntity	`organization`
ReferencedAttribute	`organizationid`
ReferencingAttribute	`organizationid`
ReferencingEntityNavigationPropertyName	`organizationid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_dataanalyticsreport_csrmanager_AsyncOperations
msdyn_dataanalyticsreport_csrmanager_BulkDeleteFailures
msdyn_dataanalyticsreport_csrmanager_MailboxTrackingFolders
msdyn_dataanalyticsreport_csrmanager_PrincipalObjectAttributeAccesses
msdyn_dataanalyticsreport_csrmanager_ProcessSession
msdyn_dataanalyticsreport_csrmanager_SyncErrors

msdyn_dataanalyticsreport_csrmanager_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_dataanalyticsreport_csrmanager_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_dataanalyticsreport_csrmanager_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_dataanalyticsreport_csrmanager_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_dataanalyticsreport_csrmanager_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_dataanalyticsreport_csrmanager_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_dataanalyticsreport_csrmanager_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_dataanalyticsreport_csrmanager_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_dataanalyticsreport_csrmanager_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_dataanalyticsreport_csrmanager_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_dataanalyticsreport_csrmanager_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_dataanalyticsreport_csrmanager_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_dataanalyticsreport_csrmanager_ProcessSession

Many-To-One Relationship: processsession msdyn_dataanalyticsreport_csrmanager_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_dataanalyticsreport_csrmanager_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_dataanalyticsreport_csrmanager_SyncErrors

Many-To-One Relationship: syncerror msdyn_dataanalyticsreport_csrmanager_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_dataanalyticsreport_csrmanager_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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