Copilot knowledge interaction (msdyn_copilotknowledgeinteraction) table/entity reference (Microsoft Dynamics 365)

2025-08-29

Record of copilot using knowledge article

Messages

The following table lists the messages for the Copilot knowledge interaction (msdyn_copilotknowledgeinteraction) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_copilotknowledgeinteractions See Create	Create records
`Delete` Event: True	`DELETE` /msdyn_copilotknowledgeinteractions(msdyn_copilotknowledgeinteractionid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Restore` Event: True	Restore	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_copilotknowledgeinteractions(msdyn_copilotknowledgeinteractionid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_copilotknowledgeinteractions See Query data	Query data
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`Update` Event: True	`PATCH` /msdyn_copilotknowledgeinteractions(msdyn_copilotknowledgeinteractionid) See Update	Update records
`Upsert` Event: False	`PATCH` /msdyn_copilotknowledgeinteractions(msdyn_copilotknowledgeinteractionid) See Upsert a table row	UpsertRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Copilot knowledge interaction (msdyn_copilotknowledgeinteraction) table.

Property	Value
DisplayName	Copilot knowledge interaction
DisplayCollectionName	Copilot knowledge interactions
SchemaName	`msdyn_copilotknowledgeinteraction`
CollectionSchemaName	`msdyn_copilotknowledgeinteractions`
EntitySetName	`msdyn_copilotknowledgeinteractions`
LogicalName	`msdyn_copilotknowledgeinteraction`
LogicalCollectionName	`msdyn_copilotknowledgeinteractions`
PrimaryIdAttribute	`msdyn_copilotknowledgeinteractionid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`None`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_copilotknowledgeinteractionId
msdyn_knowledgearticleid
msdyn_name
OverriddenCreatedOn
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_copilotknowledgeinteractionId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Copilot knowledge interaction
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_copilotknowledgeinteractionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_knowledgearticleid

Property	Value
Description	Knowledge article id used by copilot
DisplayName	Knowledge article id
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_knowledgearticleid`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	knowledgearticle

msdyn_name

Property	Value
Description
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the Copilot knowledge interaction
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_copilotknowledgeinteraction_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Copilot knowledge interaction
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_copilotknowledgeinteraction_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_copilotknowledgeinteraction_createdby
lk_msdyn_copilotknowledgeinteraction_createdonbehalfby
lk_msdyn_copilotknowledgeinteraction_modifiedby
lk_msdyn_copilotknowledgeinteraction_modifiedonbehalfby
msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

lk_msdyn_copilotknowledgeinteraction_createdby

One-To-Many Relationship: systemuser lk_msdyn_copilotknowledgeinteraction_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_copilotknowledgeinteraction_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_copilotknowledgeinteraction_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_copilotknowledgeinteraction_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_copilotknowledgeinteraction_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_copilotknowledgeinteraction_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_copilotknowledgeinteraction_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

One-To-Many Relationship: knowledgearticle msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

Property	Value
ReferencedEntity	`knowledgearticle`
ReferencedAttribute	`knowledgearticleid`
ReferencingAttribute	`msdyn_knowledgearticleid`
ReferencingEntityNavigationPropertyName	`msdyn_knowledgearticleid`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_copilotknowledgeinteraction_AsyncOperations
msdyn_copilotknowledgeinteraction_BulkDeleteFailures
msdyn_copilotknowledgeinteraction_MailboxTrackingFolders
msdyn_copilotknowledgeinteraction_PrincipalObjectAttributeAccesses
msdyn_copilotknowledgeinteraction_ProcessSession
msdyn_copilotknowledgeinteraction_SyncErrors

msdyn_copilotknowledgeinteraction_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_copilotknowledgeinteraction_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotknowledgeinteraction_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_copilotknowledgeinteraction_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotknowledgeinteraction_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_copilotknowledgeinteraction_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotknowledgeinteraction_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_copilotknowledgeinteraction_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotknowledgeinteraction_ProcessSession

Many-To-One Relationship: processsession msdyn_copilotknowledgeinteraction_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotknowledgeinteraction_SyncErrors

Many-To-One Relationship: syncerror msdyn_copilotknowledgeinteraction_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotknowledgeinteraction_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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