Copilot Interaction (msdyn_copilotinteraction) table/entity reference (Microsoft Dynamics 365)

2025-08-29

Messages

The following table lists the messages for the Copilot Interaction (msdyn_copilotinteraction) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_copilotinteractions See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_copilotinteractions(msdyn_copilotinteractionid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Restore` Event: True	Restore	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_copilotinteractions(msdyn_copilotinteractionid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_copilotinteractions See Query data	Query data
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_copilotinteractions(msdyn_copilotinteractionid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_copilotinteractions(msdyn_copilotinteractionid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_copilotinteractions(msdyn_copilotinteractionid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Copilot Interaction (msdyn_copilotinteraction) table.

Property	Value
DisplayName	Copilot Interaction
DisplayCollectionName	Copilot Interactions
SchemaName	`msdyn_copilotinteraction`
CollectionSchemaName	`msdyn_copilotinteractions`
EntitySetName	`msdyn_copilotinteractions`
LogicalName	`msdyn_copilotinteraction`
LogicalCollectionName	`msdyn_copilotinteractions`
PrimaryIdAttribute	`msdyn_copilotinteractionid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`OrganizationOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_clienttimestamp
msdyn_copilotinteractionId
msdyn_interactioncontext
msdyn_interactiondataid
msdyn_interactionforid
msdyn_interactionforlogicalname
msdyn_interactiontype
msdyn_name
msdyn_scenariorequestid
msdyn_scenariotype
OverriddenCreatedOn
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_clienttimestamp

Property	Value
Description	Utc Timestamp from client
DisplayName	Client Timestamp
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_clienttimestamp`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_copilotinteractionId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Copilot Interaction
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_copilotinteractionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_interactioncontext

Property	Value
Description	Stores additional context about the interaction
DisplayName	Interaction Context
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_interactioncontext`
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_interactiondataid

Property	Value
Description	Links to the interaction data record
DisplayName	Interaction Data Id
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_interactiondataid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_copilotinteractiondata

msdyn_interactionforid

Property	Value
Description	Id of the record to which this interaction is associated
DisplayName	Interaction For Id
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_interactionforid`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_interactionforlogicalname

Property	Value
Description	LogicalName of the record to which this interaction is associated
DisplayName	Interaction For Logical Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_interactionforlogicalname`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_interactiontype

Property	Value
Description	Identifies the type of interaction
DisplayName	Interaction Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_interactiontype`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_copilotinteractions_msdyn_interactiontype`

msdyn_interactiontype Choices/Options

Value	Label
100230301	ThumbsUp
100230302	ThumbsDown
100230303	ThumbsClear
100230304	Copy
100230305	Generated
100230306	SendToCustomer
100230307	EditAndSend
100230308	ManualCopy
100230309	Available
100230310	ArticleProposed
100230311	MarkAsReviewed
100230312	AcceptSuggestion
100230313	ViewHistory
100230314	ExpandTile
100230315	RequestSolution
100230316	KeepIt
100230317	Discard
100230318	ChooseDifferentTemplate
100230319	TemplateSelection

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_scenariorequestid

Property	Value
Description	Unique identifier that ties the request across layers
DisplayName	Scenario Request Id
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_scenariorequestid`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_scenariotype

Property	Value
Description	Identifies the type of scenario
DisplayName	Scenario Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_scenariotype`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_copilotinteraction_msdyn_scenariotype`

msdyn_scenariotype Choices/Options

Value	Label
100230201	Ask a question
100230202	Live conversation response
100230203	Write an email
100230204	Copilot
100230205	Case summary
100230206	Live conversation summary
100230207	Timeline highlights
100230208	Knowledge draft assist
100230209	Custom entity summary
100230210	Collaborate with SMEs
100230211	Inline Copilot for email
100230212	Timeline next best actions
100230213	Intent Assist
100230214	knowledge harvest
100230215	Resolution notes
100230216	Chat Assist
100230217	Teams collaboration summary
100230218	Autonomous Case Create and Update
100230219	Proactive Insights
100230220	Quality Evaluation

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the Copilot Interaction
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_copilotinteraction_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Copilot Interaction
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_copilotinteraction_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OrganizationId
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OrganizationId

Property	Value
Description	Unique identifier for the organization
DisplayName	Organization Id
IsValidForForm	False
IsValidForRead	True
LogicalName	`organizationid`
RequiredLevel	None
Type	Lookup
Targets	organization

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_copilotinteraction_createdby
lk_msdyn_copilotinteraction_createdonbehalfby
lk_msdyn_copilotinteraction_modifiedby
lk_msdyn_copilotinteraction_modifiedonbehalfby
msdyn_msdyn_copilotinteractiondata_msdyn_copilotinteraction_interactiondataid
organization_msdyn_copilotinteraction

lk_msdyn_copilotinteraction_createdby

One-To-Many Relationship: systemuser lk_msdyn_copilotinteraction_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_copilotinteraction_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_copilotinteraction_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_copilotinteraction_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_copilotinteraction_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_copilotinteraction_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_copilotinteraction_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_copilotinteractiondata_msdyn_copilotinteraction_interactiondataid

One-To-Many Relationship: msdyn_copilotinteractiondata msdyn_msdyn_copilotinteractiondata_msdyn_copilotinteraction_interactiondataid

Property	Value
ReferencedEntity	`msdyn_copilotinteractiondata`
ReferencedAttribute	`msdyn_copilotinteractiondataid`
ReferencingAttribute	`msdyn_interactiondataid`
ReferencingEntityNavigationPropertyName	`msdyn_interactiondataid`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

organization_msdyn_copilotinteraction

One-To-Many Relationship: organization organization_msdyn_copilotinteraction

Property	Value
ReferencedEntity	`organization`
ReferencedAttribute	`organizationid`
ReferencingAttribute	`organizationid`
ReferencingEntityNavigationPropertyName	`organizationid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_copilotinteraction_AsyncOperations
msdyn_copilotinteraction_BulkDeleteFailures
msdyn_copilotinteraction_DuplicateBaseRecord
msdyn_copilotinteraction_DuplicateMatchingRecord
msdyn_copilotinteraction_MailboxTrackingFolders
msdyn_copilotinteraction_PrincipalObjectAttributeAccesses
msdyn_copilotinteraction_ProcessSession
msdyn_copilotinteraction_SyncErrors

msdyn_copilotinteraction_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_copilotinteraction_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_copilotinteraction_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_copilotinteraction_DuplicateBaseRecord

Property	Value
ReferencingEntity	`duplicaterecord`
ReferencingAttribute	`baserecordid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_DuplicateBaseRecord`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_copilotinteraction_DuplicateMatchingRecord

Property	Value
ReferencingEntity	`duplicaterecord`
ReferencingAttribute	`duplicaterecordid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_DuplicateMatchingRecord`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_copilotinteraction_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_copilotinteraction_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_ProcessSession

Many-To-One Relationship: processsession msdyn_copilotinteraction_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_copilotinteraction_SyncErrors

Many-To-One Relationship: syncerror msdyn_copilotinteraction_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_copilotinteraction_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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