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Session (msdyn_ocsession) table/entity reference (Microsoft Dynamics 365 Customer Service)

Session for interacting with a customer

Note

The Microsoft Dynamics 365 Customer Service Session (msdyn_ocsession) table extends the Microsoft Dynamics 365 Session (msdyn_ocsession) table.

Customized columns/attributes

Microsoft Dynamics 365 Customer Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

msdyn_channel

Changes from msdyn_channel (Microsoft Dynamics 365)

msdyn_channel Choices/Options

Value Label
19241000 Microsoft Teams
192300000 WhatsApp
192310000 LINE
192320000 WeChat
192330000 Facebook
192340000 SMS
192350001 Twitter
192350002 Custom
192360000 Live chat
192370000 Voice
192380000 Video
192390000 Co-browse
192400000 Screen sharing
192440000 Voice call
192450000 Apple Messages for Business
192450001 Google's Business Messages

RegardingObjectId

Changes from RegardingObjectId (Microsoft Dynamics 365)

Property Value
Targets msdyn_bookingalertstatus, msdyn_bookingrule, msdyn_resourceterritory, msdyn_systemuserschedulersetting, msdyn_timegroup, msdyn_timegroupdetail

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_bookingalertstatus_msdyn_ocsessions

One-To-Many Relationship: msdyn_bookingalertstatus msdyn_bookingalertstatus_msdyn_ocsessions

Property Value
ReferencedEntity msdyn_bookingalertstatus
ReferencedAttribute msdyn_bookingalertstatusid
ReferencingAttribute regardingobjectid
ReferencingEntityNavigationPropertyName regardingobjectid_msdyn_bookingalertstatus_msdyn_ocsession
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

msdyn_bookingrule_msdyn_ocsessions

One-To-Many Relationship: msdyn_bookingrule msdyn_bookingrule_msdyn_ocsessions

Property Value
ReferencedEntity msdyn_bookingrule
ReferencedAttribute msdyn_bookingruleid
ReferencingAttribute regardingobjectid
ReferencingEntityNavigationPropertyName regardingobjectid_msdyn_bookingrule_msdyn_ocsession
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

msdyn_resourceterritory_msdyn_ocsessions

One-To-Many Relationship: msdyn_resourceterritory msdyn_resourceterritory_msdyn_ocsessions

Property Value
ReferencedEntity msdyn_resourceterritory
ReferencedAttribute msdyn_resourceterritoryid
ReferencingAttribute regardingobjectid
ReferencingEntityNavigationPropertyName regardingobjectid_msdyn_resourceterritory_msdyn_ocsession
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

msdyn_systemuserschedulersetting_msdyn_ocsessions

One-To-Many Relationship: msdyn_systemuserschedulersetting msdyn_systemuserschedulersetting_msdyn_ocsessions

Property Value
ReferencedEntity msdyn_systemuserschedulersetting
ReferencedAttribute msdyn_systemuserschedulersettingid
ReferencingAttribute regardingobjectid
ReferencingEntityNavigationPropertyName regardingobjectid_msdyn_systemuserschedulersetting_msdyn_ocsession
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

msdyn_timegroup_msdyn_ocsessions

One-To-Many Relationship: msdyn_timegroup msdyn_timegroup_msdyn_ocsessions

Property Value
ReferencedEntity msdyn_timegroup
ReferencedAttribute msdyn_timegroupid
ReferencingAttribute regardingobjectid
ReferencingEntityNavigationPropertyName regardingobjectid_msdyn_timegroup_msdyn_ocsession
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

msdyn_timegroupdetail_msdyn_ocsessions

One-To-Many Relationship: msdyn_timegroupdetail msdyn_timegroupdetail_msdyn_ocsessions

Property Value
ReferencedEntity msdyn_timegroupdetail
ReferencedAttribute msdyn_timegroupdetailid
ReferencingAttribute regardingobjectid
ReferencingEntityNavigationPropertyName regardingobjectid_msdyn_timegroupdetail_msdyn_ocsession
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
RollupView: NoCascade
Share: Cascade
Unshare: Cascade

See also

Dataverse table/entity reference
Dataverse Web API Reference