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Any incoming lead can be considered a sales opportunity. You can create opportunities and associate them to a salesperson so that you can keep track of potential sales.
Before you can start using opportunity management, you must set up sales cycles and sales cycle stages. When you create opportunities, provide information about the contact, salesperson, sales cycle, and dates. You can also include estimates for the sales value of the opportunity and the chances of its success.
The following table describes a sequence of tasks, with links to the articles that describe them.
| To | Go to |
|---|---|
| Set up the sales cycles that you usually follow, and the different stages within each opportunity sales cycle. | Set Up Opportunity Sales Cycles and Cycle Stages |
| Create sales opportunities that you have from your contacts. | Create Opportunities |
| Move a sales opportunity through the sales cycle to completion. | Process Sales Opportunities |