ProcessInboundEmailRequest Class

Definition

public ref class ProcessInboundEmailRequest sealed : Microsoft::Xrm::Sdk::OrganizationRequest

[System.Runtime.Serialization.DataContract(Namespace="http://schemas.microsoft.com/crm/2011/Contracts")]
public sealed class ProcessInboundEmailRequest : Microsoft.Xrm.Sdk.OrganizationRequest

[<System.Runtime.Serialization.DataContract(Namespace="http://schemas.microsoft.com/crm/2011/Contracts")>]
type ProcessInboundEmailRequest = class
    inherit OrganizationRequest

Public NotInheritable Class ProcessInboundEmailRequest
Inherits OrganizationRequest

Inheritance

Object

OrganizationRequest

ProcessInboundEmailRequest

Attributes

DataContractAttribute

Remarks

For the Web API use the ProcessInboundEmail action.

Usage

Pass an instance of this class to the Execute(OrganizationRequest) method, which returns an instance of the ProcessInboundEmailResponse class.

Privileges and Access Rights

To perform this action, the caller must have privileges on the Email entity and access rights on the specified record in the InboundEmailActivity property. For a complete list of the required privileges, see ProcessInboundEmail message privileges.

Notes for Callers

This message is used in the following scenario:

1. A user executes a marketing campaign.

2. Email messages are generated and sent to a list of contacts. Optionally, the messages can contain an unsubscribe link.

3. A customer (contact) replies to the generated email.

A call to this message does the following:

1. Creates a campaign response record.

2. If the response is an unsubscribe reply, the contact.donotbulkemail property for the contact is set to true.

3. If the response is an unsubscribe reply and the organization.allow property is true, an unsubscribe confirmation email is sent.

See also

• ProcessInboundEmailResponse