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| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | 
Apr 15, 2025 |
Business value
Email summaries in Copilot for Sales now include deeper third-party insights. Partner application developers can access richer data such as email content, context, and CRM records to improve the quality of their insights. With these enhanced insights, sellers catch up on customer emails and respond faster and more effectively.
Feature details
Email summaries now show richer third-party insights. The extensibility API passes more input parameters, such as the email body and metadata, message ID and conversation ID, and CRM-related entities. Partner application developers can use this extra data to improve the quality of their insights.
Use the same extensibility API to change both the email summary on the Outlook canvas and the email summary in the side panel.
For more information, refer to Extend Copilot for Sales and Enhanced email summary extensibility API.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.
Additional resources
Enrich email summary with content suggestions from your application (docs)