Manage quota for Microsoft Dev Box resources

This article describes how to determine your quota limits and usage. You can follow the instructions to submit a support request to increase the number of resources for Microsoft Dev Box in your Azure subscription.

To ensure resources are available for customers, Microsoft Dev Box has a limit or quota on the number of each type of resource that can be used in a subscription. There are different types of quotas related to Dev Box that you might see in the Developer portal and Azure portal. Quota types include quota for Dev Box vCPU for box creation, and resource limits for Dev Centers, network connections, and Dev Box Definitions.

Here are some examples of quota limits you might encounter:

• There are limits on the number of vCPUs available for dev boxes. You might encounter this quota error in the Developer portal during dev box creation. For example, if dev box users encounter a vCPU quota error such as QuotaExceeded during dev box creation there might be a need to increase this quota.

• There are default subscription limits for dev centers, network connections, and dev box definitions. For more information, see Microsoft Dev Box limits.

When you reach the limit for a resource in your subscription, you can request an increase to extend the number of resources available. The request process allows the Microsoft Dev Box team to ensure your subscription isn't involved in any cases of fraud or unintentional, sudden large-scale deployments.

Prerequisites

To create a support request, your Azure account must have one or more of the following roles with permissions at the subscription level:

• Owner
• Contributor
• Support Request Contributor

Determine resource usage and quota for Dev Box through QMS

To help you understand where and how you're using your quota, the Quota Management System (QMS) provides a detailed report of resource usage across resource types in each of your subscriptions on the My Quotas page. QMS provides several advantages to the Dev Box service including:

• Improved user experience for an easier requesting process
• Expedited approvals via automation based on thresholds
• Metrics to monitor quota usage in existing subscription

Understanding quota limits that affect your Dev Box resources helps you plan for future use. You can check the default subscription limit for each resource, view your current usage, and determine how much quota remains in each region. By monitoring the rate at which your quota is used, you can plan and prepare to request a quota limit increase before you reach the quota limit for the resource.

Request quota increase through QMS

Follow these steps to request a quota increase through QMS in the Azure portal:

1. Sign in to the Azure portal, and go to the subscription you want to examine.

2. In the Azure portal search bar, enter quota, and select Quotas from the results.

3. On the Quotas page, select Dev Box:

   

4. On the My Quotas page, review your quota usage and limits for each resource type:

   

5. You can submit a quota request for one or more quotas:

   • To request an update to an existing quota, select the quota in the list, and then select Request adjustment (pencil icon) in the Adjustable column.

     

   • To request updates for multiple quotas, select the quotas (you can select across multiple pages in the list), and then select New Quota Request > Enter a new limit:

     

6. In the New Quota Request pane, enter the New limit to request for each quota you selected, and then select Submit:

   

   While your request is under review, a status indicator displays on the New Quota Request pane. A popup displays intermittently to indicate the request is under review:

   

   Keep the New Quota Request pane open while you wait to see the results of your request. The pane updates after the request review completes:

   

   • If the request is approved, the new quota limit is updated in the Azure portal.

   • If the request is denied, you can submit a new request with additional information by selecting the Create support requests option.

Create support request from Support + troubleshooting

As an alternative to using the Quota Management System (QMS) in the Azure portal, you can initiate a support request to increase your quota limit by using the Support + Troubleshooting feature. This feature provides a guided experience to help you create a support request for quota increases.

1. On the Azure portal home page, select the Support + Troubleshooting icon (question mark) on the toolbar:

   

2. In the How can we help you? box, enter quota limit, and then select Go:

   

   The view refreshes to show the Current selection section.

3. In Current selection section, select the Service and subscription limits (quotas) option, and then select Next:

   

   The page refreshes to include an option to create a support request for quotas.

4. In the Service and subscription limits (quotas) section, select Create a support request:

   

   The New support request page opens. Continue to the following section for instructions about filling out the support request form.

Describe the requested quota increase

Follow these steps to describe your requested quota increase and fill out the support form.

1. On the New support request page, on the 1. Problem description tab, configure the following settings, and then select Next.

   

   Setting	Value
   What is your issue related to?	Select Azure services.
   Issue type	Select Service and subscription limits (quotas).
   Subscription	Select the subscription to which the request applies.
   Quota type	Select Microsoft Dev Box.

   After you select Next, the tool skips the 2. Recommended solution tab and opens the 3. Additional details tab. This tab contains four sections: Problem details, Advanced diagnostic information, Support method, and Contact info.

2. On the 3. Additional details tab, in the Problem details section, select Enter details:

   

   The Quota details pane opens.

3. In the Quota details pane, configure the following settings:

   Setting	Value
   Region	Select the Region in which you want to increase your quota. After you select a region, the pane refreshes to display your current usage and current limit for all quota types.
   Quota type	Select the quota you want to increase.
   New total limit	Enter the new total limit that you want to request.
   Is it a limit decrease?	Select Yes or No.
   Additional information	Enter any extra information about your request.

   

4. Select Save and Continue.

Complete the support request

To complete the support request form, configure the remaining settings. When you're ready, review your information and submit the request.

1. On the Additional details tab, in the Advanced diagnostic information section, configure the following setting:

   Setting	Value
   Allow collection of advanced diagnostic information	Select Yes (Recommended) or No.

   

2. In the Support method section, configure the following settings:

   Setting	Value
   Support plan	Select your support plan.
   Severity	Select the severity of the issue.
   Preferred contact method	Select Email or Phone.
   Your availability	Enter your availability.
   Support language	Select your language preference.

   

3. In the Contact info section, configure the following settings:

   Setting	Value
   First name	Enter your first name.
   Last name	Enter your last name or family name.
   Email	Enter your contact email.
   Additional email for notification	Enter an email for notifications.
   Phone	Enter your contact phone number.
   Country/region	Enter your location.
   Save contact changes for future support requests.	Select the check box to save the contact changes.

   

4. Select Next.

5. On the 4. Review + create tab, review your information. When you're ready to submit the request, select Create.

Related content

• Check the default quota for each resource type by subscription type with Microsoft Dev Box limits.

• Learn more about the general process for creating Azure support requests.